POSTIDENT Status
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problems reported in the last 24 hours
Summary of POSTIDENT Problems 😠👌🔥
-Connection isn't so great.
-Woman hangs up on you.
-App cuts out halfway through.
-Rude and racist behavior.
-Asks for too much information.
56 Reported Issues: 😵🆘🛟🚨📢
You should scan the QR code *before* you open the POstident app? I had this problem - then when I used just the camera on my phone, it scanned, and offered a button to connect to Postident.
Hello, The Deutsche Rentenservice offered the alternative identification via this app. I downloaded and installed it on my Samsung phone, but like many others I get the error "No transaction number found" ... hat a pity would save me several hours of processing paperwork :(
When scanning via the POSTIDENT app I got always the message: No transaction number found. When scanning with the barcode reader I get a QR code, but when punching the QR code in Postident manual, I got the same message: No transaction number found? What must I do? Harald Jung Suedafrika
A Technical error occured. Please try it again later. It is now 10 hours! Regards Csuzda
QR code error states: no transaction number found
Once identification process - photo & video - is completed, keep getting error message "Unable to upload documents". In spite of strong internet connection?!
Lebensbescheinigung Australian Transaction code not found
Downloaded app successfully. Scanned QR code and kept getting 'No transaction number found'. I loaded the app on both my Samsung tablet and my LG phone. Neither works! Ended up going back to the bank and getting the form filled out. Once again, pen and paper prove more reliable then technology!
When scanning qr code message says No Transaction Number found
We have received the paper and dowloaded the application and followed the instructions. QR code is not working.
Same issue here in Australia: "No transaction number found". German perfection gone wrong!
Have been invited to use the app but the QR code says there is no identification number?!? What do I do now? I see in the comment section I am not the only one having this issue!
When I scan, I get following message: no transaction number found
Good day my QR code does bot want to work with this or my other phone please advise
When I scan the QR code with the Postident app all I get is “No Transaction Number Found”
When I scan the QR code with the Postident app all I get is “No Transaction Number Found”
Postident was downloaded and installed on my mobile phone successfully. I scanned the QR code as requested Then I get a message: "No transaction number found" Please advise what should I do next?
Got the invitation to use POSTIDENT for the annual verification that I’m still alive (to continue receiving a German pension in Thailand). The app does not recognize my personal QR code that was sent with the invitation: "No transaction number found". I have updated the operating system on my I-Phone, made sure the app has access to the camera in settings, deleted and re-loaded the app twice w/o any success. The app is useless! The remarks, that one should not expect any help from this website speaks for itself. I'm giving up with warm greetings from Thailand to the digital wasteland Germany!
Got the invitation to use POSTIDENT for the annual verification that I’m still alive (to continue receiving a German pension in Canada). The app does not recognize an ID number in the QR code that was sent with the invitation. Just another example of a product from the digital wasteland Germany.
Postident downloaded and installed on my mobile phone successfully. Then I get a message: "No transaction number found" What should I do next please?
QR code error: No transaction # found.
Postident does not accept QR code provided by Deutsche Rentenversicherung .
It doesn't have transaction number
after scanning the QR code the system tells me that NO NUMBER is found! have done all of your "fixes", same results: no number found, yes it is a android phone. what to do?
after scanning the QR code the system tells me that NO NUMBER is found! what to do?
QR code error states: no transaction number found
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Common POSTIDENT Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot POSTIDENT app on iOS and Android devices. Solve all POSTIDENT app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DP IT Brief GmbH, developers of POSTIDENT.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit POSTIDENT Website
Privacy Policy: https://www.deutschepost.de/de/p/postident/postident-datenschutzhinweise.html
Developer: Deutsche Post AG
55.56% Contact Match
Developer: Poste Italiane S.p.A.
E-Mail: [email protected]
Website: 🌍 Visit PosteID Website
Depending on which of our partner companies you carry out this identification process, you can verify your identity either via this app by videochat, this app by eID (with your national identity card or the electronic residence title) or this app by photo. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. In addition, you can retrieve the this app coupon for identification in your post office directly via the this app app and therefore do not need to print it out anymore. With the this app app, you can verify your identity conveniently and simply by means of your smartphone. With the eID function, you can verify your identity quickly and securely at any time. The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. The this app app will then execute the procedure. At this app by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.
