Protected Phone app not working? crashes or has problems?

Protected Phone Status

Last Updated on 2021-05-21 by ProtectApps Ltd.

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Common Protected Phone Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Protected Phone app on iOS and Android devices. Solve all Protected Phone app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Protected Phone iPhone Issues and Solutions

Protected Phone iOS app crashes, not working, errors
Protected Phone iOS app network issues
Protected Phone on iOS has black/white screen

Protected Phone Android App Issues and Solutions

Protected Phone has errors/crashing/not working
Protected Phone server network connectivity issues
Protected Phone has black screen

Protected Phone iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Protected Phone app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Protected Phone app crashes or not working on Iphone (iOS):

Close and restart the Protected Phone app on iPhone
Update Protected Phone app to the Latest Version for iOS
Uninstall and reinstall Protected Phone iPhone app
Update your iPhone to the latest iOS version

Fix Protected Phone on iPhone unable to connect to server/internet connection issues::

To resolve Protected Phone network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Protected Phone black/white screen (blank screen) on iPhone:

Follow the Protected Phone iOS app troubleshooting guide Here →

Protected Phone Android App Issues and Solutions

Fix Protected Phone not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Protected Phone app issues:

Force Stop the Protected Phone App
1. On android, goto "Settings" » click Protected Phone app. » click "Force Stop".

Update Protected Phone to the latest version on PlayStore

Clear Protected Phone App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Protected Phone app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Protected Phone.

Fix Protected Phone unable to contact server/ Protected Phone internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Protected Phone » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Protected Phone » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Protected Phone on android.

Solve Protected Phone black/white screens issue on Android:

Follow the Protected Phone android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ProtectApps Ltd., developers of Protected Phone.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Norton360 Website

Privacy Policy: https://www.nortonlifelock.com/privacy/gps-english

Developer: NortonMobile

About this app

Enjoy all the endless possibilities of the Internet in a protected mode: forget about annoying banners and ads, pop-up messages sent by fake tech support services, suspicious links leading to malicious sites. "Protected Phone: web security" provides advanced protection, safeguards your personal data and blocks all unwanted ads. Disabling ads allows you to reduce mobile data usage and prolong battery life. Secure your data and protect yourself from suspicious content while online. This will increase security, as well as the speed of loading web pages and useful content. - After you subscribe, you can manage your account and turn off automatic renewal in Account Settings. - Your subscription is renewed automatically if you do not cancel it within 24 hours before its expiration date. - When you purchase ProtectedPhone , your iTunes account is billed. - Subscription fees: 1 week - $9. 99, 1 month - $29. 49, 2 months - $59. 99, 6 months - $69. 99, 1 year - $89. 99. - Account will be charged for renewal within 24-hours prior to the end of the current period. - Automatic renewals will cost the actual price shown in Subscription conditions section. - Any unused time left on your trial subscription will disappear if you upgrade to the paid version.