🏷️ About: The POSTIDENT app is a convenient and simple way to verify your identity using your smartphone. The app offers different identification procedures depending on the partner company you are working with. You can use POSTIDENT by videochat, POSTIDENT by eID, or POSTIDENT by photo. The app also allows you to retrieve the POSTIDENT coupon for identification in your post office directly.
-Saves you from having to drive to the post office and wait in line.
-Great service.
-Allows for online authentication.
by Tmalsburg
Die App zeigt seit Stunden an, dass ich gleich dran bin. Habe es schon mehrmals versucht immer mit dem gleichen Ergebnis. Total überlastet schätze ich. Eine App, die nur dann funktioniert, wenn man sie nicht braucht, ist komplett überflüssig und Zeitverschwendung.
by Thenumbercruncher
It would be great if they had an English option
by Diorel
From all the ID experiences I had before through smartphone apps this one was by far the worst. Very rude person keeps telling me over and over again to hold my ID into the camera the front side, the backside, the front side, the backside, the front side, in front of my face, clean dust from the card, go away from the window, go into the kitchen under the exhaust hood. I have a new German ID, so there were really good to read and using a new iPhone camera. And after going through all this stuff taking all the data and photo, she asked me about my age. What if you are so nervous that you get it wrong? Will the whole process be canceled? Ridiculous.
by Apple-Us3я
... die im letzten Bild im App Store gezeigt wird.?!
Eine andere Möglichkeit als die angepriesene Möglichkeit werde ich nach den Erfahrungen die ich nachfolgend schildere nicht nutzen.
Die Mitarbeiter bei dem Identverfahren sprechen deutsch aber mit schwer verständlichen Akzent. Bei Nachfrage was sie sagen wird der Chat ohne weitere Erklärung abgebrochen. Ein erneutes Aufrufen des Chats wird anschließend mit dem Kommentar abgebrochen, Sie waren doch gerade bei mir, ich kann Ihnen nicht helfen.
Wenn man Glück hat und an einem anderen Mitarbeiter gerät, sind die nicht in der Lage einige Sekunden zu warten bis der Ausweis vernünftig im Licht scheint so dass die Aufnahme dann scharf genug ist, stattdessen wird der Chat abgebrochen mit der Begründung die Qualität der Kamera ist zu schlecht.
Was ist das für eine Art und Weise wie mit Kunden umgegangen wird.
Ich werde das nicht auch noch unterstützen, das Dokument auf meine Kosten auszudrucken und in die 20km entfernte postagentur fahren.
by Enigmacat
So I try to authenticate online, the connection isn't so great and the woman hangs up on me so I switch to POSTIDENT . POSTIDENT cuts out halfway through, so I switch back to the web identification and get the same woman as before. She gets incredibly angry and frustrated without even explaining what's wrong, accuses me of not speaking English and says incredibly racist things like "Do I look like I'm speaking Chinese?" (mind you, she KNOWS that I'm a US citizen) before rudely snapping that my camera isn't good enough for her to take pictures (something that wasn't explained before she hung up on me last time). Then she hangs up on me again. A woman like that doesn't deserve a position talking to people for a living.
by Nanothan1000
Was für ein schlechter Service. Keiner redet Muttersprache. Man beschwert sich und es wird sofort aufgelegt. Unglaublich schlecht. Typisch post
by P_cranman
Terrible. POSTIDENT continually tells me that I have to wait for only a minute, but I have been waiting by my phone for nearly an HOUR. At least they should give me a wait time that was accurate within 15 minutes. I don’t think that’s an unreasonable request.
by Mornkashi
Not working photo conformation
by TILLabcdefg
You wait and you have no clou how long. Hung up after 30 minutes. Tried again later with the same result. Sorry, but this is not eccaptable!!!!
by Msotomaior
POSTIDENT is awful. It gives information only in German, keep increasing the waiting time and no one ever answer the call. Worst customer experience ever.
by Miashimshim
awful, wish I would have never downloaded this cancerous app
by Ratt5425
Does it get any more complicated?
App keeps crashing, deleted after several tries
by Austerlitz6
Completed the video identification process, but they never transmitted the info to the phone provider who needed my identity. Utterly useless.
by Moglee
I am very pleased that the process of this app is now way faster than it used to be. All together it used to take hours of my time to print, sign, take everything to the post office and wait in the queue. I am, however, disappointed about the unnecessary manual work I now have to do with all this. POSTIDENT asks me to take a photo of the front and back side of my ID. It then guides me through the process of manually typing everything on my ID into POSTIDENT . What is the point of taking the photo if everything has to be entered manually. Photos are again taken during the actual identification process which is understandable. So, please use the processing power of modern phones and automatically read all the data from the protons I’ve taken. Just let me check if everything was read correctly. The person I talked to asked me to do so anyway at the end of the process. There‘s definitely room for improvement.
by Juancarlos Aljure
The requirement of high speed to make this program and the process work makes process difficult. I hope in 24hrs Vodafone will actívate my line.
Das Erfordernis einer hohen Geschwindigkeit, um dieses Programm und den Prozess zum Laufen zu bringen, erschwert den Prozess. Ich hoffe, dass Vodafone in 24 Stunden meine Leitung aktiviert.
by BlueskyUSA
Miste ein this app durchführen, bin aber derzeit in den USA. Mit der PostIdentApp per Videochat super einfach und komfortabel!
by Nina Nikita
Finally the post did something aw
by Yomuvvasluvva
Great app and saves you from having to drive to the post office and wait in line!
by Johannes Rubenkon
Schnelle und komfortable Identifizierung.
by Nick From Montana
Great service
Postident systeem is vreselijk. Na 6 x en veel wachten is het eindelijk gelukt. Waarom wordt deze app eigenlijk gebruikt, terwijl er veel makkelijker manieren zijn om je te identificeren.
Yes. POSTIDENT is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 4,355 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for POSTIDENT Is 20.0/100.
Yes. POSTIDENT is legit, but not 100% legit to us. This conclusion was arrived at by running over 4,355 POSTIDENT User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for POSTIDENT Is 35.6/100..
POSTIDENT works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
- Verification of identity using your smartphone
- Different identification procedures available
- POSTIDENT by videochat, POSTIDENT by eID, or POSTIDENT by photo
- Secure and compliant with the law
- Completed in just a few steps
- Deutsche Post employees available from Mondays to Sundays in the hours from 8 AM to 10 PM
- Retrieve POSTIDENT coupon directly via the app
- Explanation of the procedure by Deutsche Post employee in POSTIDENT by videochat
