Citydrive app not working? crashes or has problems?

Citydrive Status

Published by YouDrive on 2023-07-18

Каршеринг Ситидрайв — это аренда машин в
Москве, Санкт-Петербурге и Сочи. Всё просто:
регистрируетесь в приложении, выбираете
авто и едете.

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Common dislikes about Citydrive app

- The app does not update the "nearest cars" feature accurately if the user is in a different area.

- The new filter with smaller images is less informative than the old filter with larger images.

- The chat feature with history causes the app to hang and requires the use of Telegram.

- The app logs the user out after every update, which can be frustrating.

- The cars are often dirty and the customer support is unresponsive.

- The fuel level displayed in the app does not match the actual fuel level in the car.

- The pricing system is not transparent and can result in unexpected fines.

- The app is slow and the cars on the map take a long time to load.

- The app's coverage areas are not always clear, leading to confusion and wasted time.

- The customer service is unfriendly towards international drivers and has unreasonable document requirements.

Have a Problem with Citydrive: prime cars anytime? Report Issue

Common Citydrive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Citydrive app on iOS and Android devices. Solve all Citydrive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Citydrive iPhone Issues and Solutions

Citydrive iOS app crashes, not working, errors
Citydrive iOS app network issues
Citydrive on iOS has black/white screen

Citydrive Android App Issues and Solutions

Citydrive has errors/crashing/not working
Citydrive server network connectivity issues
Citydrive has black screen

Citydrive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Citydrive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Citydrive app crashes or not working on Iphone (iOS):

Close and restart the Citydrive app on iPhone
Update Citydrive app to the Latest Version for iOS
Uninstall and reinstall Citydrive iPhone app
Update your iPhone to the latest iOS version

Fix Citydrive on iPhone unable to connect to server/internet connection issues::

To resolve Citydrive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Citydrive black/white screen (blank screen) on iPhone:

Follow the Citydrive iOS app troubleshooting guide Here →

Citydrive Android App Issues and Solutions

Fix Citydrive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Citydrive app issues:

Force Stop the Citydrive App
1. On android, goto "Settings" » click Citydrive app. » click "Force Stop".

Update Citydrive to the latest version on PlayStore

Clear Citydrive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Citydrive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Citydrive.

Fix Citydrive unable to contact server/ Citydrive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Citydrive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Citydrive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Citydrive on android.

Solve Citydrive black/white screens issue on Android:

Follow the Citydrive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at YouDrive, developers of Citydrive.

0% Contact Match

Developer: Citydrive

E-Mail: [email protected]

Website: Visit Citydrive Website

About this app

Каршеринг Ситидрайв — это аренда машин в Москве, Санкт-Петербурге и Сочи. Всё просто: регистрируетесь в приложении, выбираете авто и едете. Есть и эконом, и комфорт, и премиум. Даже Tesla! Доступ к авто — без ключей, через удобное приложение. Стоимость аренды зависит от города, тарифа, класса машины и срока аренды. В Москве и Питере можно заранее запросить авто на утро. Так вы точно уедете в час пик. Чем больше проедете — тем выше уровень. Чем выше уровень — тем больше кешбэка можно получать и тратить. ОСАГО и страхование жизни и здоровья включены в стоимость. Если переживаете — оформим ещё и каско. А в Москве и Питере — ещё и платные городские парковки. Вы платите только за время аренды. Помогаем при ДТП, поломке или если что-то не получается. По почте, телефону и в приложении. 2. Зарегистрируйтесь с паспортом, действующим водительским удостоверением и банковской картой. Минимальный стаж вождения — 1 год, а возраст — 20 лет. 3. Найдите ближайшую машину на карте и айда кататься!