Are you having issues? Select the issue you are having below and provide feedback to Xcel Energy.
If you want me to pay the bill, fix the damn website so I can log in and pay it!!! Hire IT people that can spell computer,
When I try to login to my Xcel, the website will not open on my desktop, but it will open on my cell phone. Phone app loads very slowly. It works but seems "glitchy". Desktop site, some pages readable, but log-ins from anywhere on site fail, screen is blank white and address bar shows Xcel/logins. It's been this way for over a year???
Xcel account wont let me login, account keeps cycling from one page to the next and repeating and never allowing me to login, what's the cause and the fix? Thanks Russell
Can't log in.to pay my bill.
Xcel Energy website has been done for at least 3 hrs. I have an issue with an account that needs to be resolved immediately and I can't get into the account.
When I try to login to my Xcel, the website will not open on my laptop but it will open on my cell phone. What to do?
Xcel Energy app too small to read. It says my bill, prepared July 15, is due on July 6. I have deleted the app. Now I see the website is down for maintenance. Excel used to have the BEST online way to access bills, read statements, and pay bills. Please don't make changes just to make this process more difficult.
Not able to log in via app or access log in page on website.
When I tried to log in the app it says the they are doing maintenance on it
Can't find xcel new app?????
Been having issues with the Xcel apps for a while now won't load or keeps crashing
having trouble with the Xel Energy apps not working on my phone at work when I first started I was having problems with the app
Xcel Energy Login hangs - cannot connect to my account.
Xcel energy app not in apple app store
Complete guide to troubleshoot Xcel Energy app on iOS and Android devices. Solve all Xcel Energy app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Xcel Energy Inc., developers of Xcel Energy.
Xcel Energy’s mobile app makes it easy to manage your account, report outages, monitor your monthly energy usage, and stay up-to-date... all on your phone. You can report and stay informed about your outage information and view estimated restoration times without having to call Xcel Energy. The Xcel Energy mobile app is the easy way to stay informed and connected! 2. Options include app/push notification, SMS texting, email, or voice. Sign up and receive notifications your way. Sign in with the same username and password you use on My Account.