Soehnle Connect app not working? crashes or has problems?

Soehnle Connect Status

Last Updated on 2023-09-08 by Leifheit AG

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Account

33.3%

Connection

33.3%

problems reported in the last 24 hours

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Common Soehnle Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Soehnle Connect app on iOS and Android devices. Solve all Soehnle Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Soehnle Connect iPhone Issues and Solutions

Soehnle Connect iOS app crashes, not working, errors
Soehnle Connect iOS app network issues
Soehnle Connect on iOS has black/white screen

Soehnle Connect Android App Issues and Solutions

Soehnle Connect has errors/crashing/not working
Soehnle Connect server network connectivity issues
Soehnle Connect has black screen

Soehnle Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Soehnle Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Soehnle Connect app crashes or not working on Iphone (iOS):

Close and restart the Soehnle Connect app on iPhone
Update Soehnle Connect app to the Latest Version for iOS
Uninstall and reinstall Soehnle Connect iPhone app
Update your iPhone to the latest iOS version

Fix Soehnle Connect on iPhone unable to connect to server/internet connection issues::

To resolve Soehnle Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Soehnle Connect black/white screen (blank screen) on iPhone:

Follow the Soehnle Connect iOS app troubleshooting guide Here →

Soehnle Connect Android App Issues and Solutions

Fix Soehnle Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Soehnle Connect app issues:

Force Stop the Soehnle Connect App
1. On android, goto "Settings" » click Soehnle Connect app. » click "Force Stop".

Update Soehnle Connect to the latest version on PlayStore

Clear Soehnle Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Soehnle Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Soehnle Connect.

Fix Soehnle Connect unable to contact server/ Soehnle Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Soehnle Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Soehnle Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Soehnle Connect on android.

Solve Soehnle Connect black/white screens issue on Android:

Follow the Soehnle Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Leifheit AG, developers of Soehnle Connect.

About this app

With the Soehnle Connect app for the Soehnle Scales, Fitness Trackers, Blood Pressure Monitors and Air Purifier you have the convenience of capturing all your physical measurements and trend analyses on your iOS smartphone. The Soehnle Connect app can also be used locally without opening a customer account and thus without storing your data in the cloud. A modern design concept offers intuitive operation and clear presentation of the values. SoehnleConnect requires only those access rights to your smartphone that are absolutely necessary for its operation. Data storage is located in Germany. A great way for the health-conscious person who wants to track their physical measurements over time! - Keep control of your data!