Wear OS app not working? crashes or has problems?

Wear OS Status

Published by Google LLC on 2023-03-06

The Wear OS by Google app, previously Android Wear, syncs your smartwatch and
phone so you can get more out of your watch. Get help from your Google
Assistant, see important messages, track health and fitness, and more, all from
your wrist: • GET HELP FROM YOUR GOOGLE ASSISTANT: Check the weather, start a
run, set reminders, and more just by asking • TAKE YOUR HEALTH AND FITNESS
FURTHER: Monitor your progress towards two .

I have a problem with Wear OS

Are you having issues? Select the issue you are having below and provide feedback to Wear OS.

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Reported Issues: 2 Comments

By D. Monroe 1 year ago

This app is trash. It won't even OPEN on my Galaxy S22 Ultra. It says it "doesn't support Android 13." WTH??? How can Google be that far behind the times? This app has ALWAYS been trash. But it used to at least OPEN.

By Fred 1 year ago

Hi, I won the latest Oppo find x5 pro and I have been trying to connect it to my Tag heuer Connected, which runs with Wear OS. So far it's been Mission Impossible. the issue is not with the watch given it has been connected to other adnroid phones. HELP !

Common dislikes about Wear OS app

- Can't do as much as Apple Watch

- Randomly disconnects if app is closed

- Slow and has few features

- Can't stay connected if phone is 10 ft away

- Continuously trying to download a systems update

- Always shows 0 steps during the day

- Never have access to internet

Have a Problem with Wear OS by Google? Report Issue

Common Wear OS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Wear OS app on iOS and Android devices. Solve all Wear OS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Wear OS iPhone Issues and Solutions

Wear OS iOS app crashes, not working, errors
Wear OS iOS app network issues
Wear OS on iOS has black/white screen

Wear OS Android App Issues and Solutions

Wear OS has errors/crashing/not working
Wear OS server network connectivity issues
Wear OS has black screen

Wear OS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Wear OS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Wear OS app crashes or not working on Iphone (iOS):

Close and restart the Wear OS app on iPhone
Update Wear OS app to the Latest Version for iOS
Uninstall and reinstall Wear OS iPhone app
Update your iPhone to the latest iOS version

Fix Wear OS on iPhone unable to connect to server/internet connection issues::

To resolve Wear OS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Wear OS black/white screen (blank screen) on iPhone:

Follow the Wear OS iOS app troubleshooting guide Here →

Wear OS Android App Issues and Solutions

Fix Wear OS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Wear OS app issues:

Force Stop the Wear OS App
1. On android, goto "Settings" » click Wear OS app. » click "Force Stop".

Update Wear OS to the latest version on PlayStore

Clear Wear OS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Wear OS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Wear OS.

Fix Wear OS unable to contact server/ Wear OS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Wear OS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Wear OS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wear OS on android.

Solve Wear OS black/white screens issue on Android:

Follow the Wear OS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Google LLC, developers of Wear OS.

100% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Wear OS Website

66.67% Contact Match

Developer: Wearable Software

E-Mail: [email protected]

Website: Visit Wearable Software Website

About this app

The Wear OS by Google app, previously Android Wear, syncs your smartwatch and phone so you can get more out of your watch. Supported features may vary across watches, phones, and countries. The Google Assistant is not available in certain countries and languages.