Contact Wear OS Support

by Meeeeeehhfysidhuh

This app is completely ridiculous, my watch won’t stay connected if I leave my phone 10 ft away from me. It is excruciatingly slow and has really no features in the app that aren’t features within the watch settings. The funny part about it is, I had to reinstall Wear OS because I thought maybe that would help. But I noticed that once I had uninstalled the app, al of a sudden the watch sped up, and was functioning much more quickly. But of course you have to have the app for the watch to work. This is definitely a problem from google wear OS, and not my watch. You guys need to scrap it and rebuild from the ground up. I usually set google to a high standard with anything. This app is a joke. Since the app is so slow and nonfunctional, I had to reset to factory setting five times for it to finish setup without a crash. It spent me the whole day. And I believe that is ridiculous- it should’ve been able to set up and get working at an hour TOPS. Can we know if this is getting resolved ever so we can get functions watches, or should we all just say enough is enough and get a watch that has an actually functional OS?

by Carekerncarol

I got this watch thinking that it was an alternative to the Apple Watch. I’ve now had this watch for 3 months and I couldn’t be more disappointed in a product. I’d like to think that the main issue is this “wear os by google” application and not the actually watch, but I could be mistaken. My watch is connected to my phone roughly 3 minutes of the entire day, it is continuously trying to download a systems update, it always shows that I’ve walked 0 steps during the day, and despite having Bluetooth and WiFi turned on “automatic”, I NEVER have access to internet. The app tells you to “tap the reconnect icon on your watch”....which gets you nowhere. The help page says to go to “wear os by google > connectivity > WiFi > add network”. It’s interesting advice considering my app is up to date and there is no such option as “connectivity”. I absolutely hate leaving poor reviews like this, but I feel like others should know what they are getting themselves into if they opt for this product. I wouldn’t waste my money on any product that requires this application to operate, until the developers give this application a 360 degree upgrade.

by JzpvMina

Just got the Bradshaw MK Rose Gold watch, and I Loved it!! I was told it was compatible with the iPhone which I have an iPhone 7Plus. I had invested hours of my time to try to figure out how to get notifications at the least! I have been unsuccessful! I think false advertising that it’s compatible with an iPhone is so wrong on Googles part. They have to given false hope to people so they can pay all this money for a watch that will not work on an iPhone. Like y’all don’t get enough money?! I have to mention that I do have an Apple Watch which works wonderfully, but I wanted a variety as I love watches, and this new age digital watch has been intriguing to me. I sat here reading everyone’s reviews, and I think I only read one review that you all replied to, and that in it of itself should show the companies character, and credibility. Listen & Fix the issues y’all have promised or just reimburse everyone for their products, time, frustration, and stress etc. This isn’t worth it! Had I known I would have gotten a basic watch.
Thanks!