Are you having issues? Select the issue you are having below and provide feedback to Google Family Link.
- Location is sometimes off by about a 1/4 of a mile
- Child gets a “location notification” sent to their phone every time parent logs into the app
- Website approvals need work
- Can't add both Gmail accounts since they weren’t school accounts
I forgot to delete the link on my sons phone and I delete the app on my phone but the link is still on his phone how can i remove it
I downloaded the family link all for my iPhone and there is no menu options bar in upper left to manage my account.
Hello google, My daughter is Eszter Kersak. Mail:eszter.kersak15@redacted. After the google family link installed we can not use the fingerprint and the face unlock, only the pin code unlock working. Tested, hw is OK, because if I remove the child account, the FP, and the face unlock working fine. Pls help us! Rgds:Gabor
I am not getting requests to purchase apps from my childs tablet
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Trying to get family link set up on my childs phone, Samsung Galaxy S7. Downloaded the parental controls app to their phone, S7. Click app and it says "Can't open parental controls. Something went wrong. Try again later." Also, when I go to setting in phone, then Google, there is no option for Parental Controls.
Since we tried to remove family link (my child is 13), our phones no longer connect with each other. His phone still says that I am his family manager, however, we cannot get my phone to communicate with his. Does anyone have any ideas on how to resolve this please? Thank you very much.
Hello, I have a problem that time limit I set for my childrens' phones often changes deliberately. I save it every time when changing it. Then also sometimes when I lock their phones they are unlocked after some time. Kids do not have access to my phone so they can't change settings themselves. All these geatures make me losing trust towards the app and are pretty nerve cracking. Therefore I'm asking you for help. Best regards!
Family link not working. Crashes on my child's phone
I added my kids father on the family link app for our son, he's accepted the invitation, but on my end it says he hasn't how do I fix
pls contact me at 8127231995 my family link account has been deleted i want to recover my family link account. Tommorow is ny exam and my phone is locked pls contact help mee pls
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a user from Lyon, France reported problems with Google Family Link : Not working