MiCollab app not working? crashes or has problems?

MiCollab Status

Published by on 2023-09-01

The Mitel® MiCollab® Mobile Client 9.1 requires MiCollab Server 9.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
100.0%

Not working
66.7%

Connection
33.3%


Reported Issues: 3 Comments

By Rita   10 months ago


All of my calls incoming and outgoing break up

By Mameneh George   1 year ago


I am unable to turn on my Softphone button for "call using" so that I can use softphone instead of desktop. How do I get this to work? It is not giving me the option to turn back on and instead said "shutting down" under the button.

By Emily Helft   1 year ago


I am very frustrated that I have to type this all out again when your website routed me to a service where I explained this already and after I took the time to answer all of their questions, it informed me I have to pay for tech support. Not cool. App is routing me through circles. I place a call, my personal cell rings. If I don't pick up nothing happens. If I do pick up, both my native cell and the app are acting as the outgoing device. There is a major echo, a lag, and I can hardly hear the person I attempted to call, though they can hear me. I have tried to run an update, closed/reopened, and adjusted the settings to try all three options for placing the call (desk phone, native phone, and mobile). Nothing works. I need a way to reliably place phone calls with your product.


Common dislikes about MiCollab app

- Kicks caller to VM rather than ringing

- Handoff is sketchy from 5330 IP phone to soft phone

- Inconsistent when getting calls

- Only uses the cell phone and the number associated

- Drops calls

- Doesn't ring

- Rings for short periods of time

- Starts ringing at all hours to re-register

- Won't even login

- Excessive calls at all hours



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Common MiCollab Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mitel Networks Corporation, developers of MiCollab.


100% Contact Match

Developer: Mitel Android

E-Mail: [email protected]

Website: Visit MiCollab Website



About this app

By bringing together communications and team collaboration tools into a single application this app extends the “in-office experience” to any location enabling you to make phone calls, search your corporate directory, chat with colleagues, check corporate voicemail, collaborate on team-based projects, and more, directly from your iPhone.  The this app mobile-first approach was developed from the ground up to be used on your iPhone making it easier for employees to talk, chat, meet and share information with others within the organization, from anyplace, at any time.  The Mitel® this app® Mobile Client 9. 1 requires this app Server 9. 1 or newer.  Increase the ease of sharing information and speed of decision making within your organization by using the this app Mobile client. 



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