Sainsbury's SmartShop app not working? crashes or has problems?

Sainsbury's SmartShop Status
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5 User reports:
App has problems
 User reports 5

5 Problems reported in the last 24 hours

Most reported problems

Account
33.3%

Login
33.3%

Not working
16.7%

Something else
16.7%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
R
Robert Phelps:

Can no longer login to SmartShop Nectar or Sainsbury’s. Continuously takes me round in circles

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solution
S
Simon:

App is really slow

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solution

📋 1 Reported Issues:

J
J 2026-01-12

When go into shop to tun on app I have to reboot phone every time

Showing 1-1 of 1 reported issues:


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Common Sainsbury's SmartShop Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Sainsbury's SmartShop iPhone Issues and Solutions

  2. Sainsbury's SmartShop Android App Issues and Solutions

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‼️ Outages Happening Right Now

  • Jun 07, 2026, 06:48 PM

    a AndroidOS user from Southampton, United Kingdom reported problems with Sainsbury's SmartShop : Not working

  • Mar 10, 2026, 11:15 AM

    a Windows user from London, United Kingdom reported problems with Sainsbury's SmartShop : Account

  • Feb 28, 2026, 07:58 AM

    a iOS user from Bromley, United Kingdom reported problems with Sainsbury's SmartShop : Login

  • Feb 21, 2026, 04:01 PM

    a AndroidOS user from Basingstoke, United Kingdom reported problems with Sainsbury's SmartShop : Account

  • Feb 14, 2026, 03:25 PM

    a Windows user from Kettering, United Kingdom reported problems with Sainsbury's SmartShop : Login

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