Contact Sainsbury s SmartShop Support
Company Name: Sainsbury's
About: The easier, speedier way to shop - simply scan & bag as you go, all whilst
tracking your running total!
Here's how:
• Download the SmartShop app to
register – you’ll need to have your nectar card ready
• Save offers and
earn Nectar points*
• Scan items you want as you walk around the store
•
Pack your items as you shop
• Pay in a flash and feel like a VIP at one of our
SmartShop checkouts** Or pay with Apple Pay.
Sainsbury s SmartShop Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Privacy & Terms:
http://stores.sainsburys.co.uk
6 Most reported problems 😔💔
U kept prompting me to change my password but after 3 messages it no longer worked. So inconvenient! I then wasted half hour of my life ringing my he support and being told to delete app then download app again and register using password of my nectar card. Of course I’ve done this and it says it can’t create an account. I can’t shop until I sort this can someone help ? ASAP
I just reset password on Sainsburys site so have common nectar and sainsbury log in. But when I try to login the smartshop app it does not like my nectar card no and I get error 34009
I have a new phone. When I login into smartshop and try and add my nectar card, it tells me it’s already in use on another account. But my nectar card points and fill info are available on the nectar app with the same login details. Can you sort for me please
Can’t use it in my new iPhone
by Adamwhiteley
Transferred the app to my new iPhone but it refuses to work so I deleted it and downloaded it fresh but still doesn’t scan items but using the instores hand scanners works with the app (which are both connected via my nectar account) updating my shopping via both 5/4G and I store WiFi - can’t determine if this is a problem with my new phone, the app or nectar.
Doesn’t work
by Solipse.
App crashes instantly upon starting shop
Issue about Apple Pay
by Lankeeeee
The app was great. Until now I can’t no longer use apple pay to do the checkout, as the button is gone after I switched between another Apple ID.
Have a Problem with Sainsbury's SmartShop? Report Issue
Why should I report an Issue with Sainsbury's SmartShop?
- Pulling issues faced by users like you is a good way to draw attention of Sainsbury's SmartShop to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sainsbury's SmartShop customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sainsbury's SmartShop.
