Shop Status
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Problems reported in the last 24 hours
Summary of Shop Problems 🔥
-Takes over 4 pay options
-Shop Pay refuses to give approval
📋 23 Reported Issues:
shop app 'refuses to connect'
Shop open to blank page. Just placed an order and it said I has shop cash available but I can’t get to it. There’s no update available. What is going on! My internet is fine. It is the only shopping payment app not working. All my others are fine.
I order something on there my order been on ordered for a whole month
My app Shop keeps crashing. I’ve uninstalled and reinstalled several times but it still won’t work properly. I getting same message, connection issues.
Just leaving this here for others with a similar issue: The app was having problems with continuously crashing around a second after I opened it. But after updating the app everything had resolved itself. So a word of advice, try to see if there are any available updates before trying other methods.
Was having issues with crashing every time I would open the app. Went to Google Play Store and updated. No more issues.
My app opens and I get to see my orders for 1 second then it immediately shuts down.
Shop app will not load. Tells me to check internet connection. I change to mobile and turn off Wi-Fi and it works. Nothing is wrong with my Wi-Fi and only this app does not work as of a few days ago.
App not working for several days states to check my internet connection
Will not load say sonething is wrong please try again. Been doing this since day before yesterday.
Continues to sat "Something wrong, please check you internet connection" since yesterday. ill get notifications but the app its self only works when I take it off Wifi which was never a problem before just happened to do my own troubleshooting
Same here; been broken since yesterday. Shop app will not load. Keeps telling me to check internet connection. Both iPad & iPhone
Shop app will not load. Tells me to check internet connection. I've had no other issues.
Shop app will not load. Keeps telling me to check internet connection.
my shop isn’t showing me any updates. it’s been many days and my package is still at the same location it was 15 days ago, by now i would think they would’ve told me something but no nothing, either my shop isn’t working or the company(s) are very slow delivering
I stopped receiving updates on shipping. My package stopped in mableton and hasn’t moved in days.
Shop app is not showing on my iPhone.
It say my package been delivered
Shop app will not open
Keep having to re link my Amazon account and my outlook won't connect at all anymore. Not sure why they now disconnect
App keeps dropping my Amazon link.
The app. Was working just fine then I go to check to see where my orders are. It keeps going to the get started and having to use a new email adress.
Made an online order and purchased in full through shop app. Received email from shop to track my order. Opened app and it says no recent orders. Payment has been taken out of my checking acct… no idea what do do as I never received any confirmation emails other than the track your order with the vendors name.
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Common Shop Problems & Solutions. Troubleshooting Guide
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Contact Support
Verified email
Contact e-Mail: help@shop.app
Verified email ✔✔
E-Mail: help@shop.app
Website: 🌍 Visit Shop Website
Privacy Policy: https://tryarrive.com/privacy-policy
Developer: Shopify Inc.
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