GIPHY Status

Last Updated on 2026-05-13 by Giphy, Inc.

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Most reported problems

Not working

40.0%

Photo/Video

40.0%

Audio

20.0%

Common GIPHY Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve GIPHY network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the GIPHY App
1. On android, goto Settings » GIPHY » click [Force Stop]

Clear GIPHY App Cache and Data:
1. On android, goto Settings » Apps » GIPHY » Storage » click [Clear Data] option. This clears both data and cache.
2. restart GIPHY.

On android, goto Settings » Apps or Manage Apps tab.
Click GIPHY » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto GIPHY » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch GIPHY

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit GIPHY Website

Privacy Policy: http://www.giphy.com/terms

Developer: Giphy, Inc.

Jun 12, 2026, 09:08 PM
a iOS user from Murfreesboro, United States reported problems with GIPHY : Audio
Jan 13, 2026, 08:38 PM
a ChromeOS user from Olympia, United States reported problems with GIPHY : Photo/Video
Oct 20, 2025, 02:20 PM
a iOS user from Midlothian, United States reported problems with GIPHY : Not working
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