Cozy Couples Status

Last Updated on 2024-07-10 by Clarity Applications

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Common Cozy Couples Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cozy Couples app on iOS and Android devices. Solve all Cozy Couples app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cozy Couples iPhone Issues and Solutions

Cozy Couples iOS app crashes, not working, errors
Cozy Couples iOS app network issues
Cozy Couples on iOS has black/white screen

Cozy Couples Android App Issues and Solutions

Cozy Couples has errors/crashing/not working
Cozy Couples server network connectivity issues
Cozy Couples has black screen

Cozy Couples iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cozy Couples app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cozy Couples app crashes or not working on Iphone (iOS):

Close and restart the Cozy Couples app on iPhone
Update Cozy Couples app to the Latest Version for iOS
Uninstall and reinstall Cozy Couples iPhone app
Update your iPhone to the latest iOS version

Fix Cozy Couples on iPhone unable to connect to server/internet connection issues::

To resolve Cozy Couples network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cozy Couples black/white screen (blank screen) on iPhone:

Follow the Cozy Couples iOS app troubleshooting guide Here →

Cozy Couples Android App Issues and Solutions

Fix Cozy Couples not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cozy Couples app issues:

Force Stop the Cozy Couples App
1. On android, goto "Settings" » click Cozy Couples app. » click "Force Stop".

Update Cozy Couples to the latest version on PlayStore

Clear Cozy Couples App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cozy Couples app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cozy Couples.

Fix Cozy Couples unable to contact server/ Cozy Couples internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cozy Couples » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cozy Couples » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cozy Couples on android.

Solve Cozy Couples black/white screens issue on Android:

Follow the Cozy Couples android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Clarity Applications, developers of Cozy Couples.

About this app

Join your partner on Cozy Couples to connect, relax, and share happy moments together! - Count down to birthdays, anniversaries, and future adventures! Cozy Couples is a space just for you and your partner, where you can relax, unwind, and enjoy each other’s company. It’s the coziest way to share your love and deepen your connection. Feel close to the one you love, even when you’re apart. Download Cozy Couples and invite your partner today!