儒思HR app not working? crashes or has problems?

儒思HR Status

Last Updated on 2024-07-05 by 儒思(北京)教育科技有限公司

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Common 儒思HR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 儒思HR app on iOS and Android devices. Solve all 儒思HR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

儒思HR iPhone Issues and Solutions

儒思HR iOS app crashes, not working, errors
儒思HR iOS app network issues
儒思HR on iOS has black/white screen

儒思HR Android App Issues and Solutions

儒思HR has errors/crashing/not working
儒思HR server network connectivity issues
儒思HR has black screen

儒思HR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 儒思HR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 儒思HR app crashes or not working on Iphone (iOS):

Close and restart the 儒思HR app on iPhone
Update 儒思HR app to the Latest Version for iOS
Uninstall and reinstall 儒思HR iPhone app
Update your iPhone to the latest iOS version

Fix 儒思HR on iPhone unable to connect to server/internet connection issues::

To resolve 儒思HR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 儒思HR black/white screen (blank screen) on iPhone:

Follow the 儒思HR iOS app troubleshooting guide Here →

儒思HR Android App Issues and Solutions

Fix 儒思HR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 儒思HR app issues:

Force Stop the 儒思HR App
1. On android, goto "Settings" » click 儒思HR app. » click "Force Stop".

Update 儒思HR to the latest version on PlayStore

Clear 儒思HR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "儒思HR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 儒思HR.

Fix 儒思HR unable to contact server/ 儒思HR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 儒思HR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 儒思HR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 儒思HR on android.

Solve 儒思HR black/white screens issue on Android:

Follow the 儒思HR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 儒思(北京)教育科技有限公司, developers of 儒思HR.