Solvo Status

Last Updated on 2025-02-11 by AIBY

I have a problem with Solvo

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User reports:
No current problems

User reports 0

📋 4 Reported Issues:

Adam 2023-12-11

Solvo will not scan and answer my problems.

Sydney Bissett 2023-12-11

Solvo won’t scan my photos, I keep retaking them and it won’t scan or solve the problem.

Anna 2023-11-09

Solvo is not working.

Natalie 2023-08-12

I’ve been trying to use the app and I keep getting the message “couldn’t respond. Solvo is currently unable to respond to your request. Please try again.”

Showing 1-4 of 4 reported issues:

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Common Solvo Problems & Solutions. Troubleshooting Guide

Table of Contents:

Solvo iPhone Issues and Solutions

Solvo iOS app crashes, not working, errors
Solvo iOS app network issues
Solvo on iOS has black/white screen

Solvo Android App Issues and Solutions

Solvo has errors/crashing/not working
Solvo server network connectivity issues
Solvo has black screen

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Solvo iPhone Issues and Solutions

How to fix Solvo app crashes or not working on Iphone (iOS):

Close and restart the Solvo app on iPhone
Update Solvo app to the Latest Version for iOS
Uninstall and reinstall Solvo iPhone app
Update your iPhone to the latest iOS version

Fix Solvo on iPhone unable to connect to server/internet connection issues::

To resolve Solvo network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Solvo Android App Issues and Solutions

Fix Solvo not working on Android, crashes, errors or is unresponsive:

Force Stop the Solvo App
1. On android, goto Settings » Solvo » click [Force Stop]

Update Solvo to the latest version on PlayStore

Clear Solvo App Cache and Data:
1. On android, goto Settings » Apps » Solvo » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Solvo.

Fix Solvo unable to contact server/ Solvo internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Solvo » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Solvo » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Solvo