AdvancedMD Telemedicine app not working? crashes or has problems?

AdvancedMD Telemedicine Status

Published by AdvancedMD, Inc.

Welcome to the 21st century's version of the house call! AdvancedMD
Telemedicine is AdvancedMD's app available for both iPad and iPhone, that allows
patients to meet online with participating healthcare providers. Patients simply
download the app and enter an appointment code to sign in to a telemedicine
appointment.

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Common AdvancedMD Telemedicine Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AdvancedMD Telemedicine app on iOS and Android devices. Solve all AdvancedMD Telemedicine app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AdvancedMD Telemedicine iPhone Issues and Solutions

AdvancedMD Telemedicine iOS app crashes, not working, errors
AdvancedMD Telemedicine iOS app network issues
AdvancedMD Telemedicine on iOS has black/white screen

AdvancedMD Telemedicine Android App Issues and Solutions

AdvancedMD Telemedicine has errors/crashing/not working
AdvancedMD Telemedicine server network connectivity issues
AdvancedMD Telemedicine has black screen

AdvancedMD Telemedicine iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AdvancedMD Telemedicine app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AdvancedMD Telemedicine app crashes or not working on Iphone (iOS):

Close and restart the AdvancedMD Telemedicine app on iPhone
Update AdvancedMD Telemedicine app to the Latest Version for iOS
Uninstall and reinstall AdvancedMD Telemedicine iPhone app
Update your iPhone to the latest iOS version

Fix AdvancedMD Telemedicine on iPhone unable to connect to server/internet connection issues::

To resolve AdvancedMD Telemedicine network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AdvancedMD Telemedicine black/white screen (blank screen) on iPhone:

Follow the AdvancedMD Telemedicine iOS app troubleshooting guide Here →

AdvancedMD Telemedicine Android App Issues and Solutions

Fix AdvancedMD Telemedicine not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AdvancedMD Telemedicine app issues:

Force Stop the AdvancedMD Telemedicine App
1. On android, goto "Settings" » click AdvancedMD Telemedicine app. » click "Force Stop".

Update AdvancedMD Telemedicine to the latest version on PlayStore

Clear AdvancedMD Telemedicine App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AdvancedMD Telemedicine app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AdvancedMD Telemedicine.

Fix AdvancedMD Telemedicine unable to contact server/ AdvancedMD Telemedicine internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AdvancedMD Telemedicine » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AdvancedMD Telemedicine » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AdvancedMD Telemedicine on android.

Solve AdvancedMD Telemedicine black/white screens issue on Android:

Follow the AdvancedMD Telemedicine android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AdvancedMD, Inc., developers of AdvancedMD Telemedicine.

50% Contact Match

Developer: WellMed

E-Mail: [email protected]

Website: Visit AdvancedMD Telemedicine Website

59.57% Contact Match

Developer: AdvancedMD

E-Mail: [email protected]

Website: Visit AdvancedMD Website

About this app

AdvancedMD Telemedicine is AdvancedMD's app available for both iPad and iPhone, that allows patients to meet online with participating healthcare providers. Welcome to the 21st century's version of the house call! Patients simply download AdvancedMDTelemedicine and enter an appointment code to sign in to a telemedicine appointment.