Firefly Health | Telemedicine app not working? crashes or has problems?

Firefly Health | Telemedicine Status

Published by Firefly Healthcare on 2023-11-09

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Common Firefly Health | Telemedicine Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Firefly Health | Telemedicine app on iOS and Android devices. Solve all Firefly Health | Telemedicine app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Firefly Health | Telemedicine iPhone Issues and Solutions

Firefly Health | Telemedicine iOS app crashes, not working, errors
Firefly Health | Telemedicine iOS app network issues
Firefly Health | Telemedicine on iOS has black/white screen

Firefly Health | Telemedicine Android App Issues and Solutions

Firefly Health | Telemedicine has errors/crashing/not working
Firefly Health | Telemedicine server network connectivity issues
Firefly Health | Telemedicine has black screen

Firefly Health | Telemedicine iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Firefly Health | Telemedicine app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Firefly Health | Telemedicine app crashes or not working on Iphone (iOS):

Close and restart the Firefly Health | Telemedicine app on iPhone
Update Firefly Health | Telemedicine app to the Latest Version for iOS
Uninstall and reinstall Firefly Health | Telemedicine iPhone app
Update your iPhone to the latest iOS version

Fix Firefly Health | Telemedicine on iPhone unable to connect to server/internet connection issues::

To resolve Firefly Health | Telemedicine network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Firefly Health | Telemedicine black/white screen (blank screen) on iPhone:

Follow the Firefly Health | Telemedicine iOS app troubleshooting guide Here →

Firefly Health | Telemedicine Android App Issues and Solutions

Fix Firefly Health | Telemedicine not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Firefly Health | Telemedicine app issues:

Force Stop the Firefly Health | Telemedicine App
1. On android, goto "Settings" » click Firefly Health | Telemedicine app. » click "Force Stop".

Update Firefly Health | Telemedicine to the latest version on PlayStore

Clear Firefly Health | Telemedicine App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Firefly Health | Telemedicine app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Firefly Health | Telemedicine.

Fix Firefly Health | Telemedicine unable to contact server/ Firefly Health | Telemedicine internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Firefly Health | Telemedicine » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Firefly Health | Telemedicine » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Firefly Health | Telemedicine on android.

Solve Firefly Health | Telemedicine black/white screens issue on Android:

Follow the Firefly Health | Telemedicine android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Firefly Healthcare, developers of Firefly Health | Telemedicine.

65.12% Contact Match

Developer: Firefly Health

E-Mail: [email protected]

Website: Visit Firefly Health | Telemedicine Website

71.43% Contact Match

Developer: HealthTap

E-Mail: [email protected]

Website: Visit HealthTap Website

About this app

With the HIPAA-compliant Firefly Health app, patients can connect directly to a certified doctor or nurse practitioner quickly through chat or video. You’ll have access to a dedicated care team that works to help you be your healthiest you. Continuous, proactive, and highly-personalized primary care—at NO additional cost to you. We cannot take Medicare, Medicaid, or MassHealth today, but we are working on it.