Push Health: Telehealth App Reviews

by 1998Runner

I submitted a request for a short corticosteroid course for an arthritis flare while on vacation out of state. (Push specifically states its providers prescribe corticosteroids.) The provider responded with a follow up question which I replied to promptly. That was it. The provider never followed up or otherwise acted on the prescription request. She just IGNORED me. Finally, I went to urgent care when I got home. I had to cut my vacation short, I’m now out the urgent care copay, AND this company is still holding onto my money at PayPal and ignoring my request for a refund.

I will NOT use this service again and will recommend others avoid it too.

Updated to add - Push did refund my money with PayPal . The provider never apologized for not responding or ignoring me. I didn’t expect immediate service, but 5 days with no follow up when you have a painful condition that could easily be treated with a non-controlled, non-addictive medication is ridiculous.

by Ak11111991

I downloaded PushHealth Monday. I was requesting Ozempic, due to insulin resistance, and metformin not working for me. Tuesday, I was told the prescription was sent in, and I paid the $63 for the medical “consult.” I was told by a staff member they submitted a prior authorization to my insurance, and it should take 3-5 days. I check back in Thursday, as I hadn’t heard anything new. The Ozempic prescription was in my pharmacy ready for me, but it was still uncovered by insurance, making the med cost $1,023 for a month’s worth of medication. Today, I hear the “medical staff” changed their minds, and that the prior authorization was never actually sent. So I paid $63 for a prescription I can’t afford to pick up, that I desperately need due to insulin resistant PCOS. I’m a graduate student with chronic health conditions and I was trying to lower my blood sugar. Absolutely unethical for a company to lie about an authorization being sent to insurance, and then ignore a patient in need. I asked to speak to a supervisor, and no answer. Seems as if you can’t even speak to anyone in real time at this “company.” My health worsens every day, and Push is denying me care I need, that they previously approved, despite me fitting criteria. A complete sham.

by PoodyDoodoo

They charged me but never gave me the prescription. I already have a prescription for the medicine I need. Which is a topical cream. But I’m running out and my doctor retired. My new doctor has a long wait and I’m gonna run out of my prescription before my appointment. I thought PushHealth would be the answer. The medical professional who contacted me asked me a few questions about the cream but then stopped talking to me. Then I received an e-mail that my request timed out and that I would be refunded. But I never received it. There’s also no way to delete your profile so they keep your information.

by Bpp0417

Submitted for some help. Doctor got back to me quickly and asked for more information. Uploaded information. Didn’t hear back for 4 days and they just up and closed my case without any any explanation. Gave it 2 stars just because at least they didn’t charge me for it. So that’s a plus. But I’ve gotten better help with other online health providers.

by 01sweetgirl

I have never once left a review for an ap and ive had all sorts over time. But this ap is truly a lifesaver. The telehealth model, the whole thing. I live in a rural area and got a horrible toothache i have limited medical insurance and zero dental coverage,and no regular dentist, i was panicing. I found push health, downloaded it and gave it a try. I was connected with Anne Blanchette a PAC as i requested either a Doctor or a PA, in my opinion my experience has shown me that PAs are as knowledgeable as Doctors but they generally have an amazing bedside manner and are more informative. i was not disappointed. I explained exactly what was going on, she responded within minutes and i had a prescription at the pharmacy within an hour. After two days i had a couple iof concerns, i messaged again and within minutes my questions were answered in full. All from the comfort of my home for around 60 dollars. I wasnt forced to go to just any dentist and have the opportunity now to research and go somewhere i believe is a good fit for my needs in addition to having the peace of mind knowing that there is a medical professional available to me with a few taps on my cellphone, which is amazing to someone like myself living in a rural area, limited health insurance, etc. as for the ap itself, its simple, no frills, to the point,does what it says. Ill never be without it.

by JessLeigh83

This is my first time using this and I’m in complete shock of how brilliant this idea was to create something like this and how awesome it is! Less than 10 minutes after I submitted my request, a Doctor had already messaged me back. I explained my situation to him and within 30 minutes, he had sent the RX to the Pharmacy. He was so kind and helpful. I am currently uninsured and I paid $80-$85 less than what 2 urgent care offices quoted me. I’ll continue using this for minor issues and illnesses. It’s great.

by Yogiseniorfit

PushHealth is awesome! A doc got right back to me within minutes. I had to go through a private pharmacy to get the Covid medicine I asked for and was prescribed. Common place medicine is a mess! Thank God for these amazing private companies. Use it- it’s great. Worth every penny.
Thank you!!

by TORI Rori

I recently moved 5 hours away from a doctor who has prescribed a necessary medication for several years and I wasn’t sure how I would find a specialist etc. PushHealth saved me so much time and money, the NP was even able to fill out a required pre auth form for my insurance and it was so quick and easy. THANK YOU

by PonyH8r

I was skeptical about PushHealth… and a little hesitant at first to shell out 65$
But I did, and I’m so pleased! Cost less than my local dr, got exactly what I wanted, pharmacy had it filled. All in all less than an hour!
Of course, I was asking for a not very fun prescription (gentamicin sulfate for pink eye). I’m sure other types of medicines may take longer or need an actual evaluation. But I’m extremely pleased with my result

by Ccb2126

I have never reviewed an app before. This one deserves a 10 star. In a world where I can not even get therapeutics that are proven to save lives with early treatment from my family doctor due to political crap, I was able to get exactly what I needed from a doctor with PushHealth. So easy. So cheap. So thankful. God speed to whomever created PushHealth and all the doctors working around the clock to help save lives verse suppressing treatments 🙏🏻🇺🇸💕 cheap and timely. Bravo 👏

by Gurbakhash Gill

I was worried how to get medicine from India. Due to Covid crisis it happened to be very worrysome and difficult,
I used PushHealth and it worked like magic. I couldn’t believe I recieved medicine next day. Yes, very next day at the Pharmecy of my choice.
I want to give 7 stars to PushHealth and huge thanks to its developer and people behind it. Wow Good bless you.

by Lala9951

I was back home for the holidays and became ill and the last thing i wanted to do was go to an urgent care and wait. I Knew it was strep as soon as I became unable to swallow. Used PushHealth and within 30 minutes, I had been connected to a doctor, consulted with what was going on with me, and the doctor sent the antibiotic to my local pharmacy. I’m in shock how easy and fast this was. Absolutely amazed with the quick response time and customer service! Will use this again and again. Thank you so much!

by Nurse_greene

My boyfriend woke up at 2:30 am with TERRIBLE vertigo and nausea/vomiting. After finding PushHealth through a Google search and filling out a short request, reason, and abbreviated medical history, I was on my way to pick up his zofran prescription within an hour. Probably not good for controlled substances or patients with extensive histories, but phenomenal for non-controlled meds that need a prescription. They even wrote for three refills! I’m an RN and would absolutely use again and highly recommend to others.

by ../;p[i9-u907680

I never usually write reviews but I love this service. Sick with a stomach bug & knew exactly what I needed but my Doctor’s office wasn’t open. It was so easy to log on and speak with someone. The NP I had was great! Got my RX I requested so fast. All for around 60 dollars. I would have paid a lot more at an urgent care or ER. I would happily pay the fee over having to drag myself to a clinic and wait forever when I already know what I needed. Thank you Push Health!

by Skydog666

I will say I read the reviews but also listened to my friends that have used the company. I am VERY happy with the companies service and the doctor that matched with me. I used the online service for the initial set up and request the. Used PushHealth for communication. Once I received the email that I was matched I had a response in 5 minutes from that doctor. Was able to get a script and filled and picked up same day. I hope this is the same outcome for you that read this comment / rating.

by Setikins

I read a lot about RetinA online and was excited to try it, but didn’t want the hassle and wait of going to see my doctor. I thought I’d give PushHealth a try. It was so easy to sign up and literally within about 15 minutes of doing so I had a RX being filled at my pharmacy. The provider included some tips on using it and was quick to answer my follow up question. I am very pleased and will use PushHealth again for any RX I need a quick refill on or to try something new that doesn’t require an in depth evaluation.

by Pookie's Den

I was curious how this company would work. To my surprise I was matched quickly with a health care representative. Dr. Pichardo listened and quickly called in the needed prescriptions. Caring and very responsive. It cost $65 to be matched with a Doctor. That amount easily adds up as my co-payment, gas to get to a physician and the time. How fantastic would this service be if you had the flu or a sickness you didn’t want to drag yourself into an office? Overall, it’s a decent fair price for great service! I wish we could contially request the same person each time because I’m thrilled.

by C.V.Michaels

I was skeptical at first. After waiting on line outside in the cold this morning at my doctors office and then turned away because they couldn’t take anymore appointments for the day, I decided to give it a try. After paying the consultation fee I was assigned a doctor in minutes. My prescription was immediately sent to my pharmacy. Had some trouble with the pharmacy locating my meds. I requested contact from the doctor and he called me right away to help. He also called the pharmacy for me. Picked up my meds and hours later I’m already feeling better. Highly recommend PushHealth and service !

by Xcbhsth68,:563346?

I paid the $65 listed my symptoms and the prescription I needed spoke with a doctor and had my prescription sent to pharmacy in 15 min total. People complaining that they have to pay the fee for every prescription don’t get it. Why would they fill 8 prescriptions for one fee of $65 they are saving you so much money by not going to the doctors and people like me that do not have insurance it’s a great service. Also someone said they had to repay for a refill and yea of course you do if your prescription said 0 refills or any number of refills and you used them all then you have to pay for a refill. What do people expect the doctor to put unlimited refills and you pay one time. These 1 star complaints are a joke. Great app and great service especially when you need a prescription ASAP.

by Refundmeoriwilksue

The creators of push are modern day hero’s. These physicians care about patients and patient outcomes. They truly provide quality affordable care. I am a registered nurse with insurance but due to the pandemic I have had a very difficult time getting seen for simple things. I recently came down with Covid and could not get a doctors appointment or even get a Kaiser doctor to call me back for 8 days. At my wits end with nothing to lose I signed up for push and talked to a doctor in less than an hour from signing up amd got my medications called in to a pharmacy. Dr. Stephan Phan is kind and cured me from Covid. PushHealth has the capability to change the way we have access to knowledgeable doctors. I believe so strongly in this company and it’s team I will be applying as soon as I am finished with my NP.

by Doctor119922

I always asked myself why do birth control or antibodics require a prescription. But with that being said when your sick the last thing you want to do is leave the house to sit in an office with other sick people
for 2 hours or longer. So PushHealth is great for that but it’s expensive and way more money then a doctors visit. Being that this is no overhead it should be cheaper then a doctors visit.

by CLBR APRN

Provider I was assigned never responded. Based on what was written on their published profile, they did not even accept patients in my state. After 6 hours with no response, I went to another telemedicine company and was helped within 30 minutes. I’ve asked for a refund, we will see if I get my money back. If not, I will dispute it via my credit card company.

by Bertlevi

The person who contacted me couldn’t prescribe the medication I had requested, even though their online ads state specifically you can get chloroquine filled with them. She just left the conversation halfway and didn’t reply back for my request for a refund. Terrible manners and unprofessional. I will be leaving bad reviews everywhere for them, they have terrible service!

by RJH 4

Fantastic service by my assigned provider,StacyJones,DNP,AGACNP-BC.
The service while a little pricey is so easy and quick I don’t mind. I think the ease and quick response is an outstanding asset for things which would take hours in a walk-in.
Great app, great service, thank you.

by Heartsandpuke69

I’ve been out of blood pressure medication for a few days. This seriously took 20 mins to have them call me in a prescription. The doctor was professional and super nice. This will be my go to!

by Messyjessyy

It’s a very good app where you can get a prescription when needed and don’t have to run out to the doctor’s office. Very reliable. I’d definitely recommend PushHealth to my friends.

by Dhubb0517

PushHealth really works I need some medicine at like 10 at night got on PushHealth and told them my issues and the doctor wrote a prescription!