Are you having issues? Select the issue you are having below and provide feedback to ConnectNetwork.
- Request to call does not work.
- Poor customer service.
- Balance is not correct.
- Funds are taken and said to be expired.
- Messages take days to go through and no notification system.
- App and system is not reliable.
I have tried multiple times over the past 24 hours to send money - transaction keeps getting DENIED on your side. My bank says there is no issue on their side and your customer service is helpless. You need to fix the issues - multiple cards, money is there - your site is the issue.
I am trying to send a message and I keep getting an error.
Everything was fine last night but this morning I was unable to open app. Just keeps going to a black screen. I have 2 inmates listed and sent pics to both last night and one disappeared and w had to re-enter per mobile link. I need the App back. Plz help?????
It is not letting me login on the site or the app
Tells me my login creditionals arent right? Fix it please.
So t let me log in keeps saying something is wrong
I cannot login at all; my credentials are invalid; called customer service and followed advice (delete, reinstall app, delete all cookies/cache from phone).. nothing has worked.
won’t upload money to account
I cannot log in or even try to reset password to log in. It's saying the system isn't working
I have been trying to login for the past two hours but it isn’t working! Please fix this
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Developer: GTL ES
a user from Detroit, United States reported problems with ConnectNetwork : Payments