ConnectNetwork app not working? crashes or has problems?

ConnectNetwork Status

Published by Global Tel*Link Corporation on 2023-10-23

The ConnectNetwork mobile app provides quick access to our most popular
services. Using the app, you can create a ConnectNetwork account, manage your
account information, make deposits into various accounts, send messages, photos
and videos to your loved ones, take advantage of Walk-In-Retail (Pay by cash) as
an alternative to using a credit card.

I have a problem with ConnectNetwork

Are you having issues? Select the issue you are having below and provide feedback to ConnectNetwork.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

500.0%

Not working

100.0%

Reported Issues: 10 Comments

By Robert 7 months ago

I have tried multiple times over the past 24 hours to send money - transaction keeps getting DENIED on your side. My bank says there is no issue on their side and your customer service is helpless. You need to fix the issues - multiple cards, money is there - your site is the issue.

By Kara Conner 1 year ago

I am trying to send a message and I keep getting an error.

By Staci C 1 year ago

Everything was fine last night but this morning I was unable to open app. Just keeps going to a black screen. I have 2 inmates listed and sent pics to both last night and one disappeared and w had to re-enter per mobile link. I need the App back. Plz help?????

By Aliyah 1 year ago

It is not letting me login on the site or the app

By Mary Miller 1 year ago

Tells me my login creditionals arent right? Fix it please.

By G 1 year ago

So t let me log in keeps saying something is wrong

By Nicola T 1 year ago

I cannot login at all; my credentials are invalid; called customer service and followed advice (delete, reinstall app, delete all cookies/cache from phone).. nothing has worked.

By Katie Crosby 1 year ago

won’t upload money to account

By Harold 1 year ago

I cannot log in or even try to reset password to log in. It's saying the system isn't working

By Anuoluwatomiwa fakeye 1 year ago

I have been trying to login for the past two hours but it isn’t working! Please fix this

Common dislikes about ConnectNetwork app

- Request to call does not work.

- Poor customer service.

- Balance is not correct.

- Funds are taken and said to be expired.

- Messages take days to go through and no notification system.

- App and system is not reliable.

Have a Problem with ConnectNetwork by GTL? Report Issue

Common ConnectNetwork Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ConnectNetwork app on iOS and Android devices. Solve all ConnectNetwork app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ConnectNetwork iPhone Issues and Solutions

ConnectNetwork iOS app crashes, not working, errors
ConnectNetwork iOS app network issues
ConnectNetwork on iOS has black/white screen

ConnectNetwork Android App Issues and Solutions

ConnectNetwork has errors/crashing/not working
ConnectNetwork server network connectivity issues
ConnectNetwork has black screen

ConnectNetwork iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ConnectNetwork app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ConnectNetwork app crashes or not working on Iphone (iOS):

Close and restart the ConnectNetwork app on iPhone
Update ConnectNetwork app to the Latest Version for iOS
Uninstall and reinstall ConnectNetwork iPhone app
Update your iPhone to the latest iOS version

Fix ConnectNetwork on iPhone unable to connect to server/internet connection issues::

To resolve ConnectNetwork network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ConnectNetwork black/white screen (blank screen) on iPhone:

Follow the ConnectNetwork iOS app troubleshooting guide Here →

ConnectNetwork Android App Issues and Solutions

Fix ConnectNetwork not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ConnectNetwork app issues:

Force Stop the ConnectNetwork App
1. On android, goto "Settings" » click ConnectNetwork app. » click "Force Stop".

Update ConnectNetwork to the latest version on PlayStore

Clear ConnectNetwork App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ConnectNetwork app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ConnectNetwork.

Fix ConnectNetwork unable to contact server/ ConnectNetwork internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ConnectNetwork » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ConnectNetwork » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ConnectNetwork on android.

Solve ConnectNetwork black/white screens issue on Android:

Follow the ConnectNetwork android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Global Tel*Link Corporation, developers of ConnectNetwork.

100% Contact Match

Developer: GTL ES

E-Mail: [email protected]

Website: Visit ConnectNetwork Website

About this app

Using ConnectNetwork , you can create a this app account, manage your account information, make deposits into various accounts, send messages, photos and videos to your loved ones, take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card. The this app mobile app provides quick access to our most popular services. Our features are based on the facility. To find out which features are available to your inmate, please add them to your account.