Contact Email - Edison Mail

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Company Name:

About: Edison Software is a consumer technology company creating artificial intelligence to transform the
way people communicate.

Headquarters: San Jose, California, United States.



Email Customer Service 👿🤬😡😠💢😤

Email - Edison Mail Contact Information

Listed below are our top recommendations on how to get in contact with Email - Edison Mail. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Email - Edison Mail. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Edison Software Inc.



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Developer: Edison Software


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Read 7 Customer Service Reviews 😭😔💔

4.5 out of 5
James Connell
2024-02-29

I have seen lately several emails in my spam folder that do not allow me to block them That option is grayed out I have screen captures if you need them

Bonnie
2023-10-13

I recently discovered I’ve been paying 1499 for a subscription to Edison mail. I never signed up for this and don’t understand how I was subscribed to this without my knowledge.

James Stewart
2022-09-09

Isn’t there someway to empty the trash folder after a day or two?

Larue
2022-07-08

Need someone to contact me- someone installed Edison mail on my phone- 703-728-6502

READ PRIVACY POLICY! Data theives! Privacy intruders!

2022-04-27

by JACLYN HEALY

Previous review: DONT USE! Please read through how they blatantly come out and without any shame and a cocky attitude tell you that THEY ARE SELLING YOUR DATA and to screw off if you don’t like it. Well you are not getting this sucker!!!! Everyone spread the word please for others who don’t have time to comb through policies and terms/conditions for the greater good of mankind don’t let anyone steal your private information for their own greed and no benefit to you what so ever. Hey Edison mail... (stupid name btw) how DARE YOU! I will do all I can to let the busy hard working public know so they won’t have to take time from their busy lives and families to sift through it themselves RUN FOR YOUR LIVES DO NOT DOWNLOAD!!!!!

Update: The developer responded to my review and said a sugarcoated description of what their policies say, which if u pick it apart it’s very clear they are all up in your business. Bottom line: like it as much as you’d like as long as you also enjoy being SPIED on. Here is just ONE of the lines directly from their privacy policy as you can see it’s in BOLD. “Edison accesses and processes email messages in any email accounts you have connected and data collected from other internet accounts you connect. By linking our Services to your email or other internet accounts, you authorize us to collect, process, and retain information, including personal information, from those accounts.”

Moving on.

2022-05-04

by Mark The Man

I don’t just get emails from retail outlets letting me know when there’s a sale. I get emails that require timely responses and as such I look to my email app to let me know when I have received an email. Sound simple enough. It’s a basic feature that pretty much any app, and just beast email apps but ANY app can do. Very basically, It reaches out to your email address, asked if there are any addresses, loads them for you and then displays the number of emails that you have in your inbox that are “unread.” *This app has been messing it up forever* I have reached out to them more than once asking when they’re going to fix such a basic problem! Only once have I gotten a response and it was to acknowledge they they’re app has a bug and the feature doesn’t work. NOW, they added a pop up ad into the app so whenever you open it you have what looks like a really important notification at the bottom that slide up to a full screen display. It’s a very important notification though. It’s them trying to sell you something so you they can make money while continuing to NOT fix something from Email App Features 101: letting me know if I have emails! Moving on to an different app that works and isn’t putting spam on my face.

Lies about security. Apple should act.

2022-05-11

by 333M333

I emailed the developers to report the misleading claims noted below. They responded to say that they would amend the description on the App Store to make it consistent with their privacy policy (which is terrible btw). A week later, they updated the app without amending the language with the false claim about the app’s security. Lying to consumers about critical security issues is abusive and warrants action by Apple.
—-

The summary on the App Store description says that emails are processed only on the phone and suggests that the developers don't access the email contents. But if you click on "privacy policy," you get a different picture. E.g., the policy says: “Edison accesses and processes email messages in any email accounts you have connected and data collected from other internet accounts you connect. By linking our Services to your email or other internet accounts, you authorize us to collect, process, and retain information, including personal information, from those accounts. By linking our Services to your email or other internet accounts, you authorize us to collect, process, and retain information, including personal information, from those accounts.” (emphasis in original)


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  1. Pulling issues faced by users like you is a good way to draw attention of Email - Edison Mail to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  4. If you are a Email - Edison Mail customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Email - Edison Mail.


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