Thalamus app not working? crashes or has problems?

Thalamus Status

Last Updated on 2024-10-30 by SJ MedConnect, Inc.

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Common Thalamus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Thalamus app on iOS and Android devices. Solve all Thalamus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Thalamus iPhone Issues and Solutions

Thalamus iOS app crashes, not working, errors
Thalamus iOS app network issues
Thalamus on iOS has black/white screen

Thalamus Android App Issues and Solutions

Thalamus has errors/crashing/not working
Thalamus server network connectivity issues
Thalamus has black screen

Thalamus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Thalamus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Thalamus app crashes or not working on Iphone (iOS):

Close and restart the Thalamus app on iPhone
Update Thalamus app to the Latest Version for iOS
Uninstall and reinstall Thalamus iPhone app
Update your iPhone to the latest iOS version

Fix Thalamus on iPhone unable to connect to server/internet connection issues::

To resolve Thalamus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Thalamus black/white screen (blank screen) on iPhone:

Follow the Thalamus iOS app troubleshooting guide Here →

Thalamus Android App Issues and Solutions

Fix Thalamus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Thalamus app issues:

Force Stop the Thalamus App
1. On android, goto "Settings" » click Thalamus app. » click "Force Stop".

Update Thalamus to the latest version on PlayStore

Clear Thalamus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Thalamus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Thalamus.

Fix Thalamus unable to contact server/ Thalamus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Thalamus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Thalamus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Thalamus on android.

Solve Thalamus black/white screens issue on Android:

Follow the Thalamus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SJ MedConnect, Inc., developers of Thalamus.

About this app

this app is developed through a collaboration of trainees, administrators, coordinators, directors and GME leadership to provide comprehensive online interview scheduling and travel coordination via a real-time scheduling system – online and mobile. this app streamlines communication and interview scheduling for medical residency and fellowship applicants by facilitating self-scheduling, thereby eliminating unnecessary phone calls and emails. The software manages all confirmations, cancellations, rescheduling, and wait lists, so that applicants can instantaneously confirm interview dates and take full control of their schedules. Now featured nationally at 125+ institutions and used by >75% of applicants, this app is the most comprehensive and preferred interview management solution in GME.