Are you having issues? Select the issue you are having below and provide feedback to FreePrints.
- Customer service is not dependable
- Photos larger than 4x6 can be damaged in transit
- Last batch of photos were blurry and colors were off
Free Prints App won’t download on iPhone 14. I have ordered photos before great service. But app won’t download on my Home Screen.
Since the last update 4.1.2 I can't now open the app
When I try to order the magnet strip, when it gets to the page that says add additional sets the page gets stuck??! How do I get past that page??
I’m having problems getting my order thro to FreePrints. After it asks for my shipping address it says unable to upload one or more pictures. What shall I do?
Hello! I’m having trouble getting logged in to free prints. My phone tells me it cannot connect to server. How can I resolve this problem?
This app will not download on my device. Is this normal?
Issues uploading my photos to the server. I have tried everything and it just wont work
Everytime I go to pay it says we are unable to place your order please contact customer service... tried multiple different payment options.
Every time I try to open the app it closes and I've tried deleting it and re-downloading it and making space and reseting my phone, but it just keeps happening. I've never used the app before so I really don't know how to fix this or if it's an app bug.
After 2 days photos still not uploaded
Was using you for years but now can't download latest version as says not compatible for my phone. So how do I relaod app
Hi, I've always used freeprints it's now saying my mob isn't compatible.
Photos not uploading. First order. Screen just goes round and round for an hour now
Free prints won’t upload
FreePrints not uploading on my phone
Payment keeps failing due to a time out
Hi I have problem to pay for photos, each time problem accur unable to pay, error 2014.
Free prints app not updating. It was OK about 2 hours ago as I ordered some photos.
I have 1 custom print 10x8 in my shopping trolley that I want to keep. How do I delete unwanted items from my shopping trolley
I have 1 custom print 10x8 in my shopping trolley that I want to keep. How do I delete unwanted items from my
Won't let me cancel an order that accidentally was bought when I didn't want it.
My app keeps crushing and I am not able to order prints. Could you help me resolve this issue. Thank you.
keeps saying not uploading, but some are completed, this has been over 1 hour!
My photos are failing to upload for my FreePrints app
"Failed to upload" over half my pictures at least 5 times!
Won't allow me to purchase. Says card is denied every time.
It will not let me use the address I put in and it's correct????
My pics won’t upload
Not working won't download
PlAced an order. Photos will not upload. Live chat, was not able to send .
Complete guide to troubleshoot FreePrints app on iOS and Android devices. Solve all FreePrints app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PlanetArt, developers of FreePrints.
Print photos quickly, easily and for FREE with the world’s #1 photo printing app! No subscriptions. No commitments. ™ Just free prints! If you like this app, you’ll love our other apps: this app Photobooks® gives you a free photo book every month; this app Photo Tiles®, free wall décor every month; and this app Gifts®, a free personalized gift every month – all for just a nominal delivery charge, with no subscriptions or commitments. And with standard shipping and handling charges starting at just $1. 99 (and never more than $9. 99, regardless of order size), you simply can’t go wrong. • Shipping and handling – Standard shipping starts at just $1. 99 and never goes above $9. • Print photos and get them delivered to your door in just a few days! Order up to 85 FREE 4x6 photo prints a month right from your iPhone or iPad. We print your photos on your choice of deluxe glossy or premium matte photo paper. Your free prints will arrive on your doorstep in just days – and all you pay is a small shipping charge. We promise vivid color reproduction, brilliant whites, fade-free images and the assurance that every photo ordered will be printed to the highest quality standards. Just open FreePrints and select the photos you want to print from your Camera Roll, Photostream, Facebook, Instagram and more. We store your photos, in accordance with our terms of use, so that you can use them for other orders in the future if you wish, using this app or our other apps. From our humble beginnings as a photo lab in Midland, Texas, we’ve grown this app into the top-ranked photo printing app in the world. In a mobile world, all of our most important photos live on our phones and tablets, and yet there was never an easy way to get them printed. Discover the world’s #1 photo printing app with hundreds of thousands of 5 star reviews worldwide! Having physical photos of your favorite memories means so much more than having them stuck on your phone. With just a few taps, you can select your favorite photos and have them headed straight to your mailbox. Ordering your free prints couldn’t be easier. After one too many fights with USB sticks, photo kiosks and unreliable websites, we set out to solve this problem: Enter this app.