FreePrints Status
Are you having issues? Select the issue you are having below and provide feedback to FreePrints.
Problems reported in the last 24 hours
Summary of FreePrints Problems 🔥
- Customer service is not dependable
- Photos larger than 4x6 can be damaged in transit
- Last batch of photos were blurry and colors were off
📋 72 Reported Issues:
When i start the app, it freezes my phone and doesn't load, i can't log in. Need to restart my phone.
Photos struggling to upload
The app opens but won't load and it won't let me exit the app. I have to reset my phone to exit it
Free prints app won’t open
App won’t open. Won’t delete either
Free Prints App won’t download on iPhone 14. I have ordered photos before great service. But app won’t download on my Home Screen.
Since the last update 4.1.2 I can't now open the app
When I try to order the magnet strip, when it gets to the page that says add additional sets the page gets stuck??! How do I get past that page??
I’m having problems getting my order thro to FreePrints. After it asks for my shipping address it says unable to upload one or more pictures. What shall I do?
Hello! I’m having trouble getting logged in to free prints. My phone tells me it cannot connect to server. How can I resolve this problem?
This app will not download on my device. Is this normal?
Issues uploading my photos to the server. I have tried everything and it just wont work
Everytime I go to pay it says we are unable to place your order please contact customer service... tried multiple different payment options.
Every time I try to open the app it closes and I've tried deleting it and re-downloading it and making space and reseting my phone, but it just keeps happening. I've never used the app before so I really don't know how to fix this or if it's an app bug.
After 2 days photos still not uploaded
Was using you for years but now can't download latest version as says not compatible for my phone. So how do I relaod app
Hi, I've always used freeprints it's now saying my mob isn't compatible.
Photos not uploading. First order. Screen just goes round and round for an hour now
Free prints won’t upload
FreePrints not uploading on my phone
Payment keeps failing due to a time out
Hi I have problem to pay for photos, each time problem accur unable to pay, error 2014.
Free prints app not updating. It was OK about 2 hours ago as I ordered some photos.
I have 1 custom print 10x8 in my shopping trolley that I want to keep. How do I delete unwanted items from my shopping trolley
I have 1 custom print 10x8 in my shopping trolley that I want to keep. How do I delete unwanted items from my
Won't let me cancel an order that accidentally was bought when I didn't want it.
My app keeps crushing and I am not able to order prints. Could you help me resolve this issue. Thank you.
keeps saying not uploading, but some are completed, this has been over 1 hour!
My photos are failing to upload for my FreePrints app
"Failed to upload" over half my pictures at least 5 times!
Won't allow me to purchase. Says card is denied every time.
It will not let me use the address I put in and it's correct????
My pics won’t upload
Not working won't download
PlAced an order. Photos will not upload. Live chat, was not able to send .
Aced an order. Photos will not upload. Live chat, was not able to send .
This the thrid sending no hear back yet i place a order of pictures paid my money n only got half my order
Can’t get on app, constantly loading
I am having problems uploading my photos
When I am scrolling through my photos, it will only let me go up for about 3 seconds then jump and take me back to the bottom of my photos so I cannot go up and select any from further in my photos
All of the free print apps (free prints, cards, photo books and tiles ) won't work
All of the free print apps (free prints, cards, photo books and tiles ) won't work
Not accepting payment
Difficulty uploading photos. It keeps going back to the beginning of .my photos. Very time consuming. Not happened before.
Can't open
After selecting photos the "next" feature does not let me continue. Also lost my selection.
My photos not downloading can’t proceed past select size
Only some of my requested photos are being completed for printing. Can't proceed with order and payment. Message says server problem then code HTTP403 is flagged up. Looks serious .
Only some of my requested photos are being completed for printing. Can't proceed with order and payment. Message says server problem then code HTTP403 is flagged up. Looks serious .
Couldnt submit order yesterday, been back onto the app and it is now telling me that one of the photos has failed to upload. Deleted the photo, tried the photo numerous times, not uploading. Left it a few hours, now i'm clicking on "deliver to this address" and nothing is happening. Come on, get it sorted!!!!!!
Uploaded my pics but wont let me log in to pay
Got through to the payment stage, clicked submit order, kept buffering, not sure if order has gone through.
When I go to scroll the pictures to choose my 85, it keeps shoving me back to the bottom. It’s getting very frustrating. I never used to have problems with this app. This also happened when I tried to use the photobooks app.
The app keeps buffering and will not let me proceed
Hello, every time I try to pay for my FreePrints for my order to be processed, it says there’s an error and to try again. It’s happening all weekend and I’ll lose my free photos if it’s not gone through by tonight.
I am trying to install it on my android but it keeps saying went wrong, try again later
Yea when i go to check out its not letting me im using my bank card and i no i have the funds to cover it
Photos not uploading. Very frustrating after spending all that time choosing them
Photos won't upload
This is the first time I've tried this app, and it froze while uploading the photos. I'm trying to upload 70 + pictures, and it froze with 16 left to go.
I am not able to add pictures off my gallery which have been downloaded from messenger. They won't show on photos in the freeprints app.
Some photos are not uploading.
24 photos, only 2 uploaded. Ready fail to upload.
I am trying to download photos and it keeps saying waiting to download. I am trying for two days s and still the same
App gets to final payment and stalls. I have no idea if payment has gone through or not. Just keeps buffering
I have $3.87 in my account, what I ordered was 10 free photos, the total with shipping is $.99. yet an error comes up. Please explain why my order can't go through.
I am not able to upload my photos after selecting them. They just say ‘waiting to upload’. It took all day for it to load 2 photos. Will we get an the opportunity to have 2 lots of prints of 40 instead for June due to there obviously being a problem with the actual app. Seemingly it’s a popular problem at the moment. Thanks, Hannah
Trying to upload over 100 photos, it’s frozen after uploading 17
I'm trying to change shipping address but it's not letting me...
Been trying to down load pictures for 2 days cannot load.When will problem be solved?please let me know. 9378309089
I am trying to upload photos to FreePrints but saying waiting to upload. I have kept trying but still not working. Is there an issue
My order has got stuck on"submitting" and means I cannot complete my order
Have a Problem with FreePrints – Print Photos? Report Issue
Common FreePrints Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: support@freeprintsapp.com
Website: 🌍 Visit FreePrints Website
Privacy Policy: http://www.freeprintsapp.com/privacy
Developer: PlanetArt
‼️ Outages Happening Right Now
-
Started 25 seconds ago -
Started 3 minutes ago -
Started 6 minutes ago -
Started 13 minutes ago -
Started 13 minutes ago
