Contact Thalamus Support
Company Name: SJ MedConnect, Inc.
About: Medical Residency Interview Scheduling Platform
Headquarters: Santa Clara, California, United States.
Thalamus Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Thalamus. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Thalamus. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SJ MedConnect, Inc.
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Read 3 Customer Service Reviews 😭😔💔
Doesn’t Work
by Escapone
Thalamus is being used to schedule residency interviews for medical students. Students often need to respond promptly to interview invites because spots fill up quickly. The app does not work on my phone. It will not load any interviews. The web browser version cannot be used on a phone as it forces you to download the app. This means I have to get to a computer every time I want to schedule an interview... not quick or efficient. Thalamus customer support says “the app doesn’t work on some phones”. Then at least make the web browser option compatible with everyone’s phone! Bad service and product.
So slow and unreliable
by Shawn21099
This app takes more than a minute to login to your account and I have only been able to see my scheduled interviews just once as it perpetually loads without ever pulling anything up. I have to go to the desktop website to get anything done, which defeats the whole purpose of forcing users to use the app on their phone. This company and its app is just another example of the medical education industrial complex spending money on everything except the medical trainees.
Doesn’t work- must use browser
by Nch08a
Don’t try to use this app to schedule interviews. It gets stuck saying “loading events” without ever showing the pending/scheduled interviews. My preferred interview date filled up while I tried to get the app to load. Just use a computer and forget about Thalamus + Mobile App.
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- Pulling issues faced by users like you is a good way to draw attention of Thalamus to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Thalamus customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Thalamus.
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