PingID Reviews

PingID Reviews

Published by on 2021-06-27

PingID® is a cloud-based strong authentication solution that enables users to
authenticate to applications via their phone. PingID delivers a solution that is
easy to use for end users with the security that administrators need. End users
are presented with a notification on their device...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

PingID Reviews

  • By

    No landscape mode?

    Not sure how at the end of 2019 Apple still allows this app to update without landscape mode for the iPad. So annoying and yet there is no work around.

  • By

    Easy to set up, easy to use...

    The best security solutions should be very seamless and not disrupt easy access. Ping accomplishes this with easy setup and quick access to apps. When I log into my corporate network or work apps, the Ping App sends me a banner alert to my iPhoneX that can be unlocked with facial recognition! Easy, simple, painless!

  • By

    Horrible app. I give it ZERO stars.

    I think the 5 stars reviews here are fake. The app is extremely complicated. I got a new phone and the app gives me SO much trouble. I can’t log in reason why I won’t be able to get paid this week from work... The information I find online is useless. I need to call my company IT so they can help me unpair the old phone, in the meanwhile I’m not getting paid. It’s totally not worth it. I’d quit my job if I didn’t love it so much. Employers should never use this app. It’s horrible.

  • By

    Terrible authentication

    I got kicked out of my phone email because I can’t authenticate with this app on my desktop. When I go to my desktop, it then asks me for a passcode! This was already setup before between the devices and now it doesn’t work. I’ve looked everywhere and couldn’t find the key to unlock my desktop so I could unlock my phone just so I can get into my email!!!!!! Unreal, this is too much for something as simple as logging into my email. Terrible app.

  • By

    App support not working. Email verification never happens, and cant contact support

    Ping ID app support account creation process is faulty or a hoax. Asked to create account and then look for verifocation email to then continue. Email is never received. So I can’t contact the developer for support on app issue with iPhone 11. It has a glitch that makes the app believe phone is “jailbroken” and apple has verifoed the phone to be fine. Cant use this for work and can’t contact developer.

  • By

    Great app and function

    I love that I can approve the request right from the banner notification or from the lock screen without having to open the app up all the way and slide the slider bar to get the approval. Great work with the app!

  • By

    Seamless with Apple Watch

    I have to use this for work, like everyone else. I love how seamless this works with my Apple Watch. I’ve used Okta, Facebook, LinkedIn and Google Authenticator apps in the past and never liked them. Note that the negative reviews are NOT REVIEWING THIS APP — they are reviewing their company’s IT.

  • How does allowing access to location services improve security.

    The title says it all. If you know where my phone is when I'm authenticating, so what? How does that improve security as your pop-up claims?

  • By

    Simple and convenient

    Simple, fast and convenient Always works as expected , love the push notifications makes authentication a breeze

  • By

    Easy to use, good w/ Apple Watch

    Easy to use app that enrolls easy enough, has plenty of admin-side features to fine tune the user experience and security policy, and the Apple Watch pushes work great.

  • By

    Good App

    Very simple. It does what it says in an efficient way. This is enabled at my corporate intranet and I don’t have any problem in last 6 months I have been using.

  • By


    I have to use this app for work. I switched to my iPhone now I can’t log in to my new phone and no I don’t have my old phone

  • By

    Fast & convenient

    Always works as expected & love the push notifications that make authentication a breeze!

  • By

    Awful and no help from customer service

    I would love to give this app a better rating based solely on the idea of how it has the potential to perform... but it doesn’t. Having a 1-800 number to call would be amazing... but I can’t find one anywhere. I am required to use this app for work and it refuses to function. This is terrible.

  • By

    Can not repair with my new phone.

    I am now locked out of my open enrollment and will have to go through a lot of hassle because...I purchased a new phone. There is no way to effectively “reset” and pair with my new phone with out finding my mysterious IT department. If there is, I can not find this information on the site. So frustrated.

A better way to Contact apps

You can now contact PingID customer service directly
via Email using our new site -

Contact PingID directly

Is PingID Safe?

Yes. PingID is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 397 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for PingID Is 23.3/100.

Is PingID Legit?

Yes. PingID is legit, but not 100% legit to us. This conclusion was arrived at by running over 397 PingID User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PingID Is 23.3/100.

Is PingID not working?

PingID works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with PingID? Report Issue

Leave a comment:

Why should I report an Issue with PingID?

  1. Pulling issues faced by users like you is a good way to draw attention of PingID to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PingID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PingID.

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