Contact PingID Support
Company Name: Ping Identity Corporation
About: PingID® is a cloud-based strong authentication solution that enables users to
authenticate to applications via their phone. PingID delivers a solution that is
easy to use for end users with the security that administrators need.
PingID Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ping Identity Corporation
Verified email ✔✔
E-Mail: playstore@pingidentity.com
Website: 🌍 Visit PingID Website
Privacy Policy: https://www.pingidentity.com/en/legal/privacy.html
Developer: Ping Identity Corporation
3 Most reported problems 😔💔
Wild bill 55
by Wild Bill 55
With voice over running on the latest version of iOS on an iPhone SE second generation The swipe up gesture to authenticate does not work. FYI: VoiceOver is the built-in screen reader on iOS devices which can be found in settings, Accessibility.
Not user friendly
by Frustratedbynohelp
No way to regenerate a token to authenticate my phone. It worked originally but no content downloaded. I tried to delete and redo but it would not let me. After reading dozens of reviews I have come to the conclusion my organization didn’t research this app very well. Very frustrating. At this time when I may need to work at home I’m unable to get my emails. Read I should contact my IT department to have them unpair my device and they had no clue what I was talking about. They tried to get a hold of support but didn’t get a response back. Use at your own risk.
Bad execution of a bad concept
by Jnockname
Putting the fact that a company can require authentication on a personal cell phone aside, this is a bad implementation of that already bad idea. The app requires notifications, camera access, location tracking, and your Face ID/passcode to work. Why? And if you delete the app or change devices there is no way to re-connect without going through your company IT dept. Incredibly frustrating and I will use my company’s other option of two-factor authentication instead just to avoid this disaster of an app.
Have a Problem with PingID? Report Issue
Why should I report an Issue with PingID?
- Pulling issues faced by users like you is a good way to draw attention of PingID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PingID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PingID.
