PingID app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
33.3%

Login
32.2%

Connection
15.6%

Account
5.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PingID Problems 😠👌🔥

- Swipe up gesture to authenticate does not work with VoiceOver

- Unable to regenerate token to authenticate phone

- Organization did not research the app well

  5 Reported Issues: 😵🆘🛟🚨📢

Jane
2024-07-10

I use company login on my laptop, after I try to sign in, pingID shows up, but after that it turns into a black screen without sending prompt to pingID app

Bradley Earle Tate
2023-01-31

Pingid screen goes blank when I open the app on my iphone 7. I deleted the app and reinstalled and it worked once then started doing it again.

Carolien
2022-12-13

Error occurred during authentication with PingID. Try again. Please help! A tiny task is taking much much too long.

Rajeshwari
2022-11-01

Getting network error on Desktop PingID Application

Vinod
2022-03-25

Showing your device is not compatible(Android 7) to use this

Showing 1-5 of 5

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Common PingID Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PingID app on iOS and Android devices. Solve all PingID app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. PingID iPhone Issues and Solutions

  2. PingID Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ping Identity Corporation, developers of PingID.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit PingID Website

Privacy Policy: https://www.pingidentity.com/en/legal/privacy.html

Developer: Ping Identity Corporation




About this app

this app® is a cloud-based strong authentication solution that enables users to authenticate to applications via their phone. this app delivers a solution that is easy to use for end users with the security that administrators need.  End users are presented with a notification on their device when strong authentication is needed and offers offline support when the device does not have a signal.  Before installing this application, please verify your company or organization has licensed the use of this app.  For more information about this, please contact your administrator or Ping Identity support.  This application is designed for use with for PingOne® and PingFederate®.