PingID app not working? crashes or has problems?

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49 User reports:
App has problems
 User reports 49

⚠️ Most reported problems ⚠️
Not working
35.2%

Login
33.3%

Connection
13.0%

Something else
9.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of PingID Problems 🔥

- Swipe up gesture to authenticate does not work with VoiceOver

- Unable to regenerate token to authenticate phone

- Organization did not research the app well

📋 5 Reported Issues:

J
Jane 2024-07-10

I use company login on my laptop, after I try to sign in, pingID shows up, but after that it turns into a black screen without sending prompt to pingID app

B
Bradley Earle Tate 2023-01-31

Pingid screen goes blank when I open the app on my iphone 7. I deleted the app and reinstalled and it worked once then started doing it again.

C
Carolien 2022-12-13

Error occurred during authentication with PingID. Try again. Please help! A tiny task is taking much much too long.

R
Rajeshwari 2022-11-01

Getting network error on Desktop PingID Application

⚠️ Troubleshoot | Report Issue ⚠️
V
Vinod 2022-03-25

Showing your device is not compatible(Android 7) to use this

Showing 1-5 of 5 reported issues:

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Common PingID Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. PingID iPhone Issues and Solutions

  2. PingID Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: playstore@pingidentity.com

Website: 🌍 Visit PingID Website

Privacy Policy: https://www.pingidentity.com/en/legal/privacy.html

Developer: Ping Identity Corporation




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