Omio app not working? crashes or has problems?

Omio Status

Last Updated on 2025-02-18 by GoEuro

I have a problem with Omio

Are you having issues? Select the issue you are having below and provide feedback to Omio.

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47 User reports:
App has problems

User reports 47

⚠️ Most reported problems ⚠️

Not working

48.0%

Connection

18.0%

Crashes

14.0%

10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Omio Problems 🔥

- Poor customer service

- Refunds are not always full value

- Omio credits come as individual discounts, making it difficult to use all in one trip

- Service fees and additional costs for tickets even with money from refunds

📋 3 Reported Issues:

Viktorija 2023-08-21

Can't open my app with tickets.

Nakamura Momoka 2022-11-06

I want to retrieve a booking but it’s networking errors. So I can open the QR code.

Susan Bertoia 2022-05-18

My Omio app is frozen

Showing 1-3 of 3 reported issues:

Have a Problem with Omio: Europe & U.S. Travel? Report Issue

Common Omio Problems & Solutions. Troubleshooting Guide

Table of Contents:

Omio iPhone Issues and Solutions

Omio iOS app crashes, not working, errors
Omio iOS app network issues
Omio on iOS has black/white screen

Omio Android App Issues and Solutions

Omio has errors/crashing/not working
Omio server network connectivity issues
Omio has black screen

⚠️ Troubleshoot | Fix Now in One Click

Omio iPhone Issues and Solutions

How to fix Omio app crashes or not working on Iphone (iOS):

Close and restart the Omio app on iPhone
Update Omio app to the Latest Version for iOS
Uninstall and reinstall Omio iPhone app
Update your iPhone to the latest iOS version

Fix Omio on iPhone unable to connect to server/internet connection issues::

To resolve Omio network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Omio Android App Issues and Solutions

Fix Omio not working on Android, crashes, errors or is unresponsive:

Force Stop the Omio App
1. On android, goto Settings » Omio » click [Force Stop]

Update Omio to the latest version on PlayStore

Clear Omio App Cache and Data:
1. On android, goto Settings » Apps » Omio » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Omio.

Fix Omio unable to contact server/ Omio internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Omio » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Omio » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Omio

Contact Support

Verified email

Contact e-Mail: apps@omio.com

Verified email ✔✔

E-Mail: apps-feedback@omio.com

Website: 🌍 Visit Omio Website

Privacy Policy: https://www.omio.com/privacy-policy

Developer: Omio

‼️ Outages Happening Right Now

Apr 03, 2025, 10:36 AM
a user from Auckland, New Zealand reported problems with Omio : Not working
Mar 03, 2025, 05:54 PM
a user from Frankfurt am Main, Germany reported problems with Omio : Not working
Feb 19, 2025, 10:09 PM
a user from Rome, Italy reported problems with Omio : Not working
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