NHS App app not working? crashes or has problems?

NHS App Status
I have a problem with NHS App

Are you having issues? Select the issue you are having below and provide feedback to NHS App.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
15 User reports:
App has problems
 User reports 15

15 Problems reported in the last 24 hours

Most reported problems

Connection
25.0%

Login
25.0%

Something else
25.0%

Not working
10.0%

📋 5 Reported Issues:

E
Eric Dickinson 2026-04-18

The repeat prescription stops you from ordering a repeat prescription for a 28 day prescription if<30

T
Tim 2023-11-28

" Solve NHS App black/white screens issue on Android: Follow the NHS App android app crash troubleshooting guide Here → " It would be nice if this worked. Mind you, it'd be nice if the app worked as well. Every time i use the thing it wants an update. Maybe if it works, you should leave it alone.

J
June Toms 2023-07-11

NHS app not been loading for 3 days. I have entered my correct email and password, then nothing. Could you tell me what could be wrong. Thankyou.

M
Margaret Thomas 2022-10-26

NHS app tells me to update. When I press update it tells me there is no data available

⚠️ Troubleshoot | Report Issue ⚠️
S
Stephan Bates 2022-09-16

NHS app not working, giving an error message, then screen freezes out. Has been fully functional in the past

Showing 1-5 of 5 reported issues:


Have a Problem with NHS App? Report Issue




Common NHS App Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. NHS App iPhone Issues and Solutions

  2. NHS App Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/1388411277/nhs-app/problems](NHS App app not working? crashes or has problems?)



  Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit NHS App Website

Privacy Policy: https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/privacy/

Developer: NHS Digital




‼️ Outages Happening Right Now

  • Apr 23, 2026, 01:23 PM

    a iOS user from Bristol, United Kingdom reported problems with NHS App : Login

  • Apr 23, 2026, 12:30 PM

    a iOS user from Croydon, United Kingdom reported problems with NHS App : Login

  • Apr 23, 2026, 12:09 PM

    a AndroidOS user from Madrid, Spain reported problems with NHS App : Login

  • Apr 23, 2026, 11:46 AM

    a AndroidOS user from Madrid, Spain reported problems with NHS App : Login

  • Apr 23, 2026, 10:54 AM

    a iOS user from Blackburn, United Kingdom reported problems with NHS App : Login

  • Mar 25, 2026, 03:04 PM

    a Windows user from Hereford, United Kingdom reported problems with NHS App : Connection

  • Feb 23, 2026, 05:41 PM

    a AndroidOS user from Brighton, United Kingdom reported problems with NHS App : Account

  • Feb 12, 2026, 04:55 PM

    a Mac user from Swindon, United Kingdom reported problems with NHS App : Connection

  • Dec 09, 2025, 07:01 PM

    a AndroidOS user from Birmingham, United Kingdom reported problems with NHS App : Connection

  • Dec 01, 2025, 02:17 PM

    a AndroidOS user from Bolton, United Kingdom reported problems with NHS App : Screen

  • Started 18 minutes ago

    BritBox

  • Started 23 minutes ago

    Last Fortress

  • Started 42 minutes ago

    Merlin Bird ID

  • Started 55 minutes ago

    MPLS Parking

  • Started 1 hour ago

    Tropical Smoothie Cafe

  • Started 1 hour ago

    Angry Gran Run

  • Started 1 hour ago

    Choice Hotels