NHS App app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Login
31.6%

Not working
21.1%

Screen
21.1%

Something else
21.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of NHS App Problems 😠👌🔥

- The app needs a lot of improvement.

- The log in process using email only is not helpful.

- The app has countless errors.

- It is impossible to contact the support team.

- Booking an appointment for submitting a vaccine received abroad is difficult.

- The app does not allow uploading a photo for verification.

- The app says appointments are booked when they are not.

- It is difficult to book for a booster.

- The app takes a full 24 hours to recognize a new phone number for people overseas who need Covid documentation for travel.

- The app causes stress due to being unable to access medical information.

  4 Reported Issues: 😵🆘🛟🚨📢

Tim
2023-11-28

" Solve NHS App black/white screens issue on Android: Follow the NHS App android app crash troubleshooting guide Here → " It would be nice if this worked. Mind you, it'd be nice if the app worked as well. Every time i use the thing it wants an update. Maybe if it works, you should leave it alone.

June Toms
2023-07-11

NHS app not been loading for 3 days. I have entered my correct email and password, then nothing. Could you tell me what could be wrong. Thankyou.

Margaret Thomas
2022-10-26

NHS app tells me to update. When I press update it tells me there is no data available

Stephan Bates
2022-09-16

NHS app not working, giving an error message, then screen freezes out. Has been fully functional in the past

Showing 1-4 of 4

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About this app

If your GP surgery has given you access to your detailed medical record, you can also see information like test results and details of your consultations.  I have also successfully booked and cancelled blood test appointments, ordered a prescription and registered to be an organ donor. “Best health app I’ve used.  If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in to the NHS App each time, instead of using a password and security code. “I am genuinely delighted that I am able to book a GP appointment on my phone at a time when it suits me...  Securely access your GP health record, to see information like your allergies and your current and past medicines.  A COVID Pass shows your coronavirus (COVID-19) vaccination details or test results.  NHSApp then securely connects to information from your GP surgery.  Search trusted NHS information and advice on hundreds of conditions and treatments.  Your record shows you information about the type of vaccine you had and the date you had it.  See your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.  I have booked an appointment through NHSApp which was so much easier than waiting on the phone to my GP.  Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.  Search for, book and cancel appointments at your GP surgery.  Choose if data from your health records is shared for research and planning.  Great the NHS has produced such an innovative app. “I found the registration super easy and quick.  To use the NHS App you must be aged 13 or over and registered with a GP surgery in England.  Choose to donate some or all of your organs and check your registered decision.