SNCF Connect app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
36.9%

Login
23.0%

Screen
21.2%

Crashes
6.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SNCF Connect Problems 😠👌🔥

- Does not accept American credit cards

- Cannot export journey onto calendar

- Cannot change round trip tickets online unless both trips are changed

- Long wait times at the station

- Expensive service with less flexibility and more headaches

  9 Reported Issues: 😵🆘🛟🚨📢

Peter
2024-06-02

I am going to travel to FR and TGV tickets has been purchase by traveling agency. dowloaded SNCF connect and TGV inoui pro bit neither fo them offer english language inly french. I cant use the app so need to print the tickets to have them offline. I rued severaé times and checked all the possibilities with no success.

Jacqueline Hollander
2023-10-20

When I open my SNCF connect account and top on the blue card I only get the Topup not the purchase logo. How do I get the purchase on my account?

Xavier Lurpak
2023-09-05

I can log into SNCF Connect on my iPad and iMac but not on my iPhone. I am using the correct log in détails. Can you help please? It has been like this for days.

Ronald E Gott
2023-06-20

This may be simple but no-one can seem to figure out. When I go to Tickets and click on the Navigo card, I only have the option to Top Up the card. There is no option to Purchase (ie weekly booklet). Can you assist? Thank you!

David
2023-05-23

The app just doesn't start. It is like this since 2 months. Sent at least 10 complaints.

Margaret Steup
2023-05-03

I have tried several times to buy tickets for the TGV train on the SNCF app, only to have it tell me that there has been a technical problem and tell me to go through the procedure again.

Richard Mantell
2023-03-10

Every time I go to look at the chosen train journey an "INTERNAL ERROR" message comes on the screen and I have to go through the booking procedure all again .... ONLY to find it crashes again.

SAIKAT BANIK
2022-06-10

I want to book a train ticket but when I put my card details and the OTP in the app after that its not workinc

Benoît Trémauville
2022-05-31

Bonjour, Je n’arrive pas à importer 3 billets sur sncf connect app. E billet 769031380, 769031391,769031371 Pouvez vous m’aider ou m’expliquer comment faire. D’avance merci Benoit Tremauville

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About this app

With SNCF Connect you are assured of access to the best prices and absolute comfort. - Find your favorite means of transportation : public transport (métro, bus, RER, Transilien, tramway), trains (TER, Intercités, TGV Inoui, OUIGO, TGV Lyria, Thalys, Eurostar... - Buy all your train tickets, cards and season tickets, including Interrail passes for unlimited travel around Europe.  SNCF CONNECT: SNCFConnect FOR TRAIN TRAVEL IN FRANCE AND EUROPE! OUI. sncf, the leading distributor on the train and mobility market with over 14 million unique users evolves and becomes SNCF Connect!  You can also buy T+ tickets (individually or as a pack), Orlybus tickets and Roissybus tickets with the Navigo Easy pass. - Check real-time departure and arrival boards, traffic information, a map, and timetables for your journey. …and more than eight out of ten customers are happy with their customer service experience!  Thanks to our partnership with Eurostar and other international carriers like TGV Lyria, DB and Thalys, we’re welcoming all English-speaking travelers to travel in France and Europe!  SNCF Connect is the must-have app for easier, smoother and cleaner mobility everywhere to and from France.  Off to a major French city like Bordeaux or Paris, or a European hub such as London, Brussels or Amsterdam?  A bespoke app to organize, book and manage all your big and small trips in one go.  Download the SNCF Connect app and get started today!