SNCF Connect app not working? crashes or has problems?

SNCF Connect Status

Published by on 2023-12-13

SNCF CONNECT: THE APP FOR TRAIN TRAVEL IN FRANCE AND EUROPE! OUI.sncf, the
leading distributor on the train and mobility market with over 14 million unique
users evolves and becomes SNCF Connect! SNCF Connect is the must-have app for
easier, smoother and cleaner mobility everywhere to and from France.


I have a problem with SNCF Connect

Are you having issues? Select the issue you are having below and provide feedback to SNCF Connect.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working
41.9%

Screen
24.2%

Login
22.6%

Something else
12.9%


Reported Issues: 8 Comments

By Jacqueline Hollander   6 months ago


When I open my SNCF connect account and top on the blue card I only get the Topup not the purchase logo. How do I get the purchase on my account?

By Xavier Lurpak   7 months ago


I can log into SNCF Connect on my iPad and iMac but not on my iPhone. I am using the correct log in détails. Can you help please? It has been like this for days.

By Ronald E Gott   10 months ago


This may be simple but no-one can seem to figure out. When I go to Tickets and click on the Navigo card, I only have the option to Top Up the card. There is no option to Purchase (ie weekly booklet). Can you assist? Thank you!

By David   11 months ago


The app just doesn't start. It is like this since 2 months. Sent at least 10 complaints.

By Margaret Steup   11 months ago


I have tried several times to buy tickets for the TGV train on the SNCF app, only to have it tell me that there has been a technical problem and tell me to go through the procedure again.

By Richard Mantell   1 year ago


Every time I go to look at the chosen train journey an "INTERNAL ERROR" message comes on the screen and I have to go through the booking procedure all again .... ONLY to find it crashes again.

By SAIKAT BANIK   1 year ago


I want to book a train ticket but when I put my card details and the OTP in the app after that its not workinc

By Benoît Trémauville   1 year ago


Bonjour, Je n’arrive pas à importer 3 billets sur sncf connect app. E billet 769031380, 769031391,769031371 Pouvez vous m’aider ou m’expliquer comment faire. D’avance merci Benoit Tremauville


Common dislikes about SNCF Connect app

- Does not accept American credit cards

- Cannot export journey onto calendar

- Cannot change round trip tickets online unless both trips are changed

- Long wait times at the station

- Expensive service with less flexibility and more headaches



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Common SNCF Connect Problems & Solutions. Troubleshooting Guide


   



  Contact Support

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35.71% Contact Match

Developer: OUI.sncf

E-Mail: [email protected]

Website: Visit SNCF Connect Website



About this app

With SNCF Connect you are assured of access to the best prices and absolute comfort. - Find your favorite means of transportation : public transport (métro, bus, RER, Transilien, tramway), trains (TER, Intercités, TGV Inoui, OUIGO, TGV Lyria, Thalys, Eurostar... - Buy all your train tickets, cards and season tickets, including Interrail passes for unlimited travel around Europe.  SNCF CONNECT: SNCFConnect FOR TRAIN TRAVEL IN FRANCE AND EUROPE! OUI. sncf, the leading distributor on the train and mobility market with over 14 million unique users evolves and becomes SNCF Connect!  You can also buy T+ tickets (individually or as a pack), Orlybus tickets and Roissybus tickets with the Navigo Easy pass. - Check real-time departure and arrival boards, traffic information, a map, and timetables for your journey. …and more than eight out of ten customers are happy with their customer service experience!  Thanks to our partnership with Eurostar and other international carriers like TGV Lyria, DB and Thalys, we’re welcoming all English-speaking travelers to travel in France and Europe!  SNCF Connect is the must-have app for easier, smoother and cleaner mobility everywhere to and from France.  Off to a major French city like Bordeaux or Paris, or a European hub such as London, Brussels or Amsterdam?  A bespoke app to organize, book and manage all your big and small trips in one go.  Download the SNCF Connect app and get started today! 



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