SNCF Connect Status
Are you having issues? Select the issue you are having below and provide feedback to SNCF Connect.
Problems reported in the last 24 hours
Summary of SNCF Connect Problems 🔥
- Does not accept American credit cards
- Cannot export journey onto calendar
- Cannot change round trip tickets online unless both trips are changed
- Long wait times at the station
- Expensive service with less flexibility and more headaches
📋 9 Reported Issues:
I am going to travel to FR and TGV tickets has been purchase by traveling agency. dowloaded SNCF connect and TGV inoui pro bit neither fo them offer english language inly french. I cant use the app so need to print the tickets to have them offline. I rued severaé times and checked all the possibilities with no success.
When I open my SNCF connect account and top on the blue card I only get the Topup not the purchase logo. How do I get the purchase on my account?
I can log into SNCF Connect on my iPad and iMac but not on my iPhone. I am using the correct log in détails. Can you help please? It has been like this for days.
This may be simple but no-one can seem to figure out. When I go to Tickets and click on the Navigo card, I only have the option to Top Up the card. There is no option to Purchase (ie weekly booklet). Can you assist? Thank you!
The app just doesn't start. It is like this since 2 months. Sent at least 10 complaints.
I have tried several times to buy tickets for the TGV train on the SNCF app, only to have it tell me that there has been a technical problem and tell me to go through the procedure again.
Every time I go to look at the chosen train journey an "INTERNAL ERROR" message comes on the screen and I have to go through the booking procedure all again .... ONLY to find it crashes again.
I want to book a train ticket but when I put my card details and the OTP in the app after that its not workinc
Bonjour, Je n’arrive pas à importer 3 billets sur sncf connect app. E billet 769031380, 769031391,769031371 Pouvez vous m’aider ou m’expliquer comment faire. D’avance merci Benoit Tremauville
Have a Problem with SNCF Connect: Trains & routes? Report Issue
Common SNCF Connect Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: vscmobile@serviceclient.oui.sncf
Website: 🌍 Visit SNCF Connect Website
Privacy Policy: https://www.sncf-connect.com/informations-legales/confidentialite
Developer: SNCF Connect & Tech
‼️ Outages Happening Right Now
-
May 18, 2025, 08:01 AMa user from Châlette-sur-Loing, France reported problems with SNCF Connect : Not working
-
May 16, 2025, 08:51 AM
a user from Singapore, Singapore reported problems with SNCF Connect : Login
-
May 15, 2025, 04:20 PM
a user from Amboise, France reported problems with SNCF Connect : Login
-
May 14, 2025, 08:27 PM
a user from Freeport, United States reported problems with SNCF Connect : Not working
-
Apr 27, 2025, 08:53 PM
a user from Denver, United States reported problems with SNCF Connect : Not working
-
Apr 24, 2025, 05:44 AM
a user from Paris, France reported problems with SNCF Connect : Screen
-
Apr 22, 2025, 05:29 PM
a user from Lucé, France reported problems with SNCF Connect : Account
-
Apr 18, 2025, 08:06 AM
a user from Montesson, France reported problems with SNCF Connect : Login
-
Apr 03, 2025, 03:35 AM
a user from Nice, France reported problems with SNCF Connect : Not working
-
Apr 01, 2025, 01:42 PM
a user from Rosny-sous-Bois, France reported problems with SNCF Connect : Not working
-
Started 54 seconds ago
-
Started 5 minutes ago
-
Started 12 minutes ago
-
Started 16 minutes ago
-
Started 17 minutes ago
-
Started 22 minutes ago
-
Started 24 minutes ago
