Food Lion app not working? crashes or has problems?

Food Lion Status


I have a problem with Food Lion

Are you having issues? Select the issue you are having below and provide feedback to Food Lion.



⚠️ Most reported problems ⚠️
Something else
50.9%

Not working
23.6%

Login
19.1%

Account
3.6%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
T
Tommie L. Boltz:

[Solved] Can't log in. Site says "Oops something went wrong."

S
Suz:

I can’t see or load coupons in the app

P
Pamela Anne Argast:

muffin top pops up instead of coupons

K
Kristen Weatherholtz:

I cannot sign in to complete my order. I've been trying since last night. The page won't load.

📋 56 Reported Issues:

M
Melanie 2025-04-01

App is always freezing and closing. Option to add items from my shopping list to my cart not working.

J
Judith Layne 2025-02-10

Unable to get or update food lion. App

L
Lea Lang 2024-11-10

App not working, will not let you check out.

C
Carol Riggin 2024-01-12

It won't let me load my coupons

A
Albert Hagan 2023-12-11

The new online ordering system is totally broken and unusable. Pretty pathetic for 2023. Who ever wrote the program should be fired. The old system worked just fine. Shame on all of you....

M
Melissa Terrett 2023-11-17

Digital coupons will not load.

K
Karen Zukosky 2023-11-16

MVP program not accumulating credits since start of Nov. 2023

R
Roberta Collins 2023-11-01

Items "added to list" do not show on list. SOOOO frustrating!

T
Tracy 2023-10-17

Everytime I try to upload it says url can’t be found

R
Roberta C Mirabito 2023-10-10

Coupons on the app are not uploading. Every time I revisit the app, they show as unclipped.

R
Robin Scott 2023-09-01

My Food Lion preferred store all of a sudden changed to 120 Roxboro Road Oxford NC 27565 and it will not allow me to update. Unable to clip coupons as well.

C
Christina Hunter 2023-08-17

My Food Lion preferred store all of a sudden changed to 120 Roxboro Road Oxford NC 27565 and it will not allow me to update. Even when I log in from the web. Both myself, my friend and my brother's accounts are doing this. This is causing us to not be able to clip coupons as well. What's going on?

T
Teresa Walters 2023-08-02

The shopping list app will not add items from the weekly ad.

M
Marianne McDonald 2023-06-23

I cannot download the updated Food Lion app to my android phone

E
Elizabeth Madden 2023-06-12

I have a Galaxy A13 phone. I have gotten a message that says the app is not compatible with my phone. This just started and I can no longer use the app. Why?

V
Victoria 2023-06-10

Won't let me download and install without updated new version. Then won't let me find the new updated version for my android phone. IPhone users can get app. Feel very discriminated against for having Android. When will problem for Android users get fixed?

M
Mary 2023-06-07

when I add an item to my shopping list from the weekly add, the items do not show up on the list

J
Joy Arrington 2023-06-07

The food lion app won't allow me to enter without updating the app but the update says it's not compatible with my phone (Lg premiere pro plus)b

S
Sue Rowe 2023-06-02

No android update! Does not recognize my user and passwords. Cannot load my rewards for the month. It is very frustrating when you are a loyal shopper and need the coupons and shop and earn.

L
Loretta Everhart 2023-06-02

New app update not working. Can't access app. Stuck on update screen. Can't get into app.

J
Janice Nieberding 2023-06-02

I cannot log into Food Lion web site. Message says to sign into my account but does not recognize my account.

J
Jerry C Joyner 2023-06-01

Message stating app must be updated but there is no update at store and views as current version.

M
Martha Dalton 2023-06-01

Not having any success downloading "new and improved app" means shopping at food lion will not be beneficial without coupons or shop and earn, very disappointing

R
Rae 2023-06-01

open app and states need to update app, but there is no update, and doesn't work

L
Lynn Bullock 2023-05-31

can't sign in on webpage to login, the entire top line of the screen is unresponsive

B
Barbara Roberts 2023-05-17

your app is not working are you going to ever fix or should I just start ordering from Walmart

P
Philip Weaver 2023-05-07

I have had problems lately when trying to check out the items in my cart. Now when I try to choose a pickup time it everything on the screen freezes.

T
Thomas 2023-05-05

Can not log in, change password still website hangs and fails to log me in, cannot activate monthly savings. Might have to switch to ALDI's or another store chain in the area.

J
Judy West 2023-05-04

I put in my email address & pass word & cannot sign in to my food lion account. Cannot activate my monthly specials. Have called the 1-800 # & never got to speak to any one. This is beyond frustrating. Once in a blue moon I can get into my account. I even left it open, no log out & could not get in the next day!

J
Judy West 2023-05-04

I put in my email address & pass word & cannot sign in to my food lion account. Cannot activate my monthly specials. Have called the 1-800 # & never got to speak to any one. This is beyond frustrating. Once in a blue moon I can get into my account. I even left it open, no log out & could not get in the next day!

A
Amy Daughtry 2023-05-03

Will not let me sign up for the app. I typed in the correct verification number that was texted to me, it would not accept. When I tried again, it would not accept my valid phone number.

L
Lise Rod 2023-04-24

The Food Lion app won't let me sign into my account. It says the email and password combo are incorrect, but I can sign in just fine on my laptop. I even tried updating/changing my password to no avail. What is the sense of this app if I can't even log in??? I have tried numerous times. Ugh!!!

L
Laura Adriaan 2023-03-01

My Food Lion app no longer shows any weekly specials. That started a few weeks ago. Also, I rarely get credit for my personalized coupons when I shop at the local store and have to go to Customer Service to get my money back. Any suggestions? Thanks

S
Sara 2023-02-02

Worst app I have ever used. Currently can’t even do a pick up order because the app just refreshes itself over and over and over again never populating what I need. when I do manage to successfully do a pick up order the links they send me to review and rate have never worked. Not once. Clearly based on these complaints they are aware that the app has had issues for quite some time and don’t give a shit. Walmart pickup it is then.

D
Diane Blair 2023-01-31

This is the worst app I've ever used. Will not accept my information even though it's correct. Can sign in on website but can't get to digital coupons. Guess I will start shopping elsewhere. Too much trouble.

P
Paul Sanford 2022-11-27

Sometimes the app signs me in and mostly I hit to re enter everything including my zip. It used to use my Face ID, Now mostly nothing.

G
Gail Baines Robison 2022-11-12

The app Kees changing to one particular method of payment even though that it not the one I chose. Has happened last 3 orders

L
Laura 2022-11-09

I am trying to sign up but the app is now allowing me to. I input all required information but when I press submit, the app does not register my new account. It remains on the sign up screen.

N
Neil 2022-10-30

I am trying to sign up but the app is now allowing me to. I input all required information but when I press submit, the app does not register my new account. It remains on the sign up screen.

B
Bobby Nichols 2022-10-20

Keep getting redirected to double click.net when using. No issues with other apps on iPhone.

M
Margaret 2022-09-12

I’ve tried changing my password over 30 times. It won’t accept any password. I reached out to customer service over a month ago and they told me they couldn’t give me an answer when it will be fixed.

J
Jean 2022-09-04

Will not let me sign up for app. Required field in red for email address and won't let me put email address in. What is wrong with Food Lion? No problem with other grocery stores.

C
Cherie Hepfner 2022-08-30

Not getting credit for purchases on shop and earn and when I did spend all in the deli section I should have earned $5, instead I got 1 cent.

F
Francie Roy 2022-08-25

Can’t log in. Says email address and password don’t match. I tried to reset many times. Very frustrating!

A
Anna Schuermann 2022-08-10

Every time I go to checkout on my mobile app, I get the message error: account deactivated.

L
Lloyd Bennett 2022-08-04

The app will not pull up the weekly ad. If I can’t get the weekly ad, I can’t make my grocery list. That was the feature I used the most

B
Brenda G Seckman 2022-07-13

I downloaded the app. It let me put all my information in to apply, but once I get to verifying my phone number it says it can’t verify, no such number

N
Nancy 2022-07-06

Food lion app not calculating my grocery purchases started July. What do I need to do??

R
Rebecca Cochrane 2022-06-15

Can't log in. Says email and password combo doesn't match. I have reset password many times with the same results. Tried reusing a password and it says new password must be different. So it's getting the changes but still not letting me log in with the change. Very frustrating.

J
Joanne Williams 2022-06-05

It won't me login into my account, I have tried to change my password it didn't work, I deleted it and it didn't work, I tried changing it to another email and didn't work? I little upset!

D
D 2022-05-07

Please update your app. It is just spinning this morning! I have to reload this app every few days. Log in almost every time I use it. Please update this platform! It has so much potential!

L
Linda Harrison 2022-05-07

Food lion app will not open..screen pops up saying "not working"

D
Donna King 2022-05-05

My Food Lion app has not been working consistently lately. When I tried to un-install & re-install, it doesn’t recognize me.

D
Darteka Lewis 2022-05-02

Food lion app is not working

K
Kari Moore 2022-04-15

The Food Lion app is horrible! While they are shopping and making changes, I can be in the app to approve or reject any replacements but the screen just refreshes itself over and over and over again making it hard to approve or reject anything! Then when I get to the store and pull up the app to let them know I'm there, it always says "please open the app on your phone". I AM on my phone at that point. Then I have to call the store to let them know I'm there and a lot of times the phone is busy for so long that I have to go in and tell them or wait until I happen to see an employee outside. I'm handicapped so having to go in defeats the purpose of me ordering for pickup.

C
Cindy Hall 2022-03-24

New to Foodlion app. It doesn't work in store, doesn't apply credit for MVP savings/ purchases.

Showing 1-56 of 56 reported issues:

Have a Problem with Food Lion? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: CRSM@retailbusinessservices.com

Website: 🌍 Visit Food Lion Website

Privacy Policy: https://foodlion.com/privacy-statement

Developer: Food Lion, LLC




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