Food Lion app not working? crashes or has problems?

Food Lion Status

Published by on 2023-12-11

Shopping easy, fresh, and affordable just got easier. With our mobile app, we
put convenience in the palm of your hand! Sign up for an MVP card or register
your existing one and save time and money when you take advantage of features
like: View weekly ads - Conveniently browse weekly ads for your preferred
store, search for items using keywords, and add them to your shopping list.


I have a problem with Food Lion

Are you having issues? Select the issue you are having below and provide feedback to Food Lion.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
1,325.0%

Not working
50.0%

Connection
25.0%

Screen
25.0%


Reported Issues: 53 Comments

By Carol Riggin   3 months ago


It won't let me load my coupons

By Albert Hagan   4 months ago


The new online ordering system is totally broken and unusable. Pretty pathetic for 2023. Who ever wrote the program should be fired. The old system worked just fine. Shame on all of you....

By Melissa Terrett   5 months ago


Digital coupons will not load.

By Karen Zukosky   5 months ago


MVP program not accumulating credits since start of Nov. 2023

By Roberta Collins   5 months ago


Items "added to list" do not show on list. SOOOO frustrating!

By Tracy   6 months ago


Everytime I try to upload it says url can’t be found

By Roberta C Mirabito   6 months ago


Coupons on the app are not uploading. Every time I revisit the app, they show as unclipped.

By Robin Scott   7 months ago


My Food Lion preferred store all of a sudden changed to 120 Roxboro Road Oxford NC 27565 and it will not allow me to update. Unable to clip coupons as well.

By Christina Hunter   8 months ago


My Food Lion preferred store all of a sudden changed to 120 Roxboro Road Oxford NC 27565 and it will not allow me to update. Even when I log in from the web. Both myself, my friend and my brother's accounts are doing this. This is causing us to not be able to clip coupons as well. What's going on?

By Teresa Walters   8 months ago


The shopping list app will not add items from the weekly ad.

By Marianne McDonald   10 months ago


I cannot download the updated Food Lion app to my android phone

By Elizabeth Madden   10 months ago


I have a Galaxy A13 phone. I have gotten a message that says the app is not compatible with my phone. This just started and I can no longer use the app. Why?

By Victoria   10 months ago


Won't let me download and install without updated new version. Then won't let me find the new updated version for my android phone. IPhone users can get app. Feel very discriminated against for having Android. When will problem for Android users get fixed?

By Mary   10 months ago


when I add an item to my shopping list from the weekly add, the items do not show up on the list

By Joy Arrington   10 months ago


The food lion app won't allow me to enter without updating the app but the update says it's not compatible with my phone (Lg premiere pro plus)b

By Sue Rowe   10 months ago


No android update! Does not recognize my user and passwords. Cannot load my rewards for the month. It is very frustrating when you are a loyal shopper and need the coupons and shop and earn.

By Loretta Everhart   10 months ago


New app update not working. Can't access app. Stuck on update screen. Can't get into app.

By Janice Nieberding   10 months ago


I cannot log into Food Lion web site. Message says to sign into my account but does not recognize my account.

By Jerry C Joyner   10 months ago


Message stating app must be updated but there is no update at store and views as current version.

By Martha Dalton   10 months ago


Not having any success downloading "new and improved app" means shopping at food lion will not be beneficial without coupons or shop and earn, very disappointing

By Rae   10 months ago


open app and states need to update app, but there is no update, and doesn't work

By Lynn Bullock   10 months ago


can't sign in on webpage to login, the entire top line of the screen is unresponsive

By Barbara Roberts   11 months ago


your app is not working are you going to ever fix or should I just start ordering from Walmart

By Philip Weaver   11 months ago


I have had problems lately when trying to check out the items in my cart. Now when I try to choose a pickup time it everything on the screen freezes.

By Thomas   11 months ago


Can not log in, change password still website hangs and fails to log me in, cannot activate monthly savings. Might have to switch to ALDI's or another store chain in the area.

By Judy West   11 months ago


I put in my email address & pass word & cannot sign in to my food lion account. Cannot activate my monthly specials. Have called the 1-800 # & never got to speak to any one. This is beyond frustrating. Once in a blue moon I can get into my account. I even left it open, no log out & could not get in the next day!

By Judy West   11 months ago


I put in my email address & pass word & cannot sign in to my food lion account. Cannot activate my monthly specials. Have called the 1-800 # & never got to speak to any one. This is beyond frustrating. Once in a blue moon I can get into my account. I even left it open, no log out & could not get in the next day!

By Amy Daughtry   11 months ago


Will not let me sign up for the app. I typed in the correct verification number that was texted to me, it would not accept. When I tried again, it would not accept my valid phone number.

By Lise Rod   1 year ago


The Food Lion app won't let me sign into my account. It says the email and password combo are incorrect, but I can sign in just fine on my laptop. I even tried updating/changing my password to no avail. What is the sense of this app if I can't even log in??? I have tried numerous times. Ugh!!!

By Laura Adriaan   1 year ago


My Food Lion app no longer shows any weekly specials. That started a few weeks ago. Also, I rarely get credit for my personalized coupons when I shop at the local store and have to go to Customer Service to get my money back. Any suggestions? Thanks

By Sara   1 year ago


Worst app I have ever used. Currently can’t even do a pick up order because the app just refreshes itself over and over and over again never populating what I need. when I do manage to successfully do a pick up order the links they send me to review and rate have never worked. Not once. Clearly based on these complaints they are aware that the app has had issues for quite some time and don’t give a shit. Walmart pickup it is then.

By Diane Blair   1 year ago


This is the worst app I've ever used. Will not accept my information even though it's correct. Can sign in on website but can't get to digital coupons. Guess I will start shopping elsewhere. Too much trouble.

By Paul Sanford   1 year ago


Sometimes the app signs me in and mostly I hit to re enter everything including my zip. It used to use my Face ID, Now mostly nothing.

By Gail Baines Robison   1 year ago


The app Kees changing to one particular method of payment even though that it not the one I chose. Has happened last 3 orders

By Laura   1 year ago


I am trying to sign up but the app is now allowing me to. I input all required information but when I press submit, the app does not register my new account. It remains on the sign up screen.

By Neil   1 year ago


I am trying to sign up but the app is now allowing me to. I input all required information but when I press submit, the app does not register my new account. It remains on the sign up screen.

By Bobby Nichols   1 year ago


Keep getting redirected to double click.net when using. No issues with other apps on iPhone.

By Margaret   1 year ago


I’ve tried changing my password over 30 times. It won’t accept any password. I reached out to customer service over a month ago and they told me they couldn’t give me an answer when it will be fixed.

By Jean   1 year ago


Will not let me sign up for app. Required field in red for email address and won't let me put email address in. What is wrong with Food Lion? No problem with other grocery stores.

By Cherie Hepfner   1 year ago


Not getting credit for purchases on shop and earn and when I did spend all in the deli section I should have earned $5, instead I got 1 cent.

By Francie Roy   1 year ago


Can’t log in. Says email address and password don’t match. I tried to reset many times. Very frustrating!

By Anna Schuermann   1 year ago


Every time I go to checkout on my mobile app, I get the message error: account deactivated.

By Lloyd Bennett   1 year ago


The app will not pull up the weekly ad. If I can’t get the weekly ad, I can’t make my grocery list. That was the feature I used the most

By Brenda G Seckman   1 year ago


I downloaded the app. It let me put all my information in to apply, but once I get to verifying my phone number it says it can’t verify, no such number

By Nancy   1 year ago


Food lion app not calculating my grocery purchases started July. What do I need to do??

By Rebecca Cochrane   1 year ago


Can't log in. Says email and password combo doesn't match. I have reset password many times with the same results. Tried reusing a password and it says new password must be different. So it's getting the changes but still not letting me log in with the change. Very frustrating.

By Joanne Williams   1 year ago


It won't me login into my account, I have tried to change my password it didn't work, I deleted it and it didn't work, I tried changing it to another email and didn't work? I little upset!

By D   1 year ago


Please update your app. It is just spinning this morning! I have to reload this app every few days. Log in almost every time I use it. Please update this platform! It has so much potential!

By Linda Harrison   1 year ago


Food lion app will not open..screen pops up saying "not working"

By Donna King   1 year ago


My Food Lion app has not been working consistently lately. When I tried to un-install & re-install, it doesn’t recognize me.

By Darteka Lewis   1 year ago


Food lion app is not working

By Kari Moore   2 years ago


The Food Lion app is horrible! While they are shopping and making changes, I can be in the app to approve or reject any replacements but the screen just refreshes itself over and over and over again making it hard to approve or reject anything! Then when I get to the store and pull up the app to let them know I'm there, it always says "please open the app on your phone". I AM on my phone at that point. Then I have to call the store to let them know I'm there and a lot of times the phone is busy for so long that I have to go in and tell them or wait until I happen to see an employee outside. I'm handicapped so having to go in defeats the purpose of me ordering for pickup.

By Cindy Hall   2 years ago


New to Foodlion app. It doesn't work in store, doesn't apply credit for MVP savings/ purchases.


Common dislikes about Food Lion app

- Take out grocery portion has a fee

- Not as much organic stuff as some competitors

- Error: account deactivated message when trying to place an order

- Developer rarely responds anymore



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Common Food Lion Problems & Solutions. Troubleshooting Guide


   



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Food Lion, LLC, developers of Food Lion.


100% Contact Match

Developer: Food Lion, LLC

E-Mail: [email protected]

Website: Visit Food Lion Website

75% Contact Match

Developer: Food Lion, LLC

E-Mail: [email protected]

Website: Visit Food Lion, LLC Website



About this app

View weekly ads - Conveniently browse weekly ads for your preferred store, search for items using keywords, and add them to your shopping list.  Create shopping lists - Add items from recipe ingredients, the weekly flyer, or manually enter items to multiple shopping lists.  Add ingredients to your shopping list and "favorite" recipes for future access.  Also, easily add items from previous trips to your shopping list.  Find locations - Conveniently find your nearest store, their phone number, store hours, and directions.  Track it all - Track your loaded coupons and your shopping history for the past 12 months.  Load coupons - MVP Savings Hub lets you search for and load digital coupons directly onto your MVP Card.  Shopping easy, fresh, and affordable just got easier.  Simply type in your ingredient and find easy and affordable meal ideas.  Find recipes - Meal planning is simple with Recipe Finder.  Items can be conveniently organized by aisle and category and checked off as you shop.  You can also add them to your shopping list.  Your MVP Loyalty Card bar code can be scanned right from your phone at check out.  Scan digitally - Now, your MVP card bar code is digital!  Access with no log in - Log in once and stay that way— even when FoodLion is closed!  Also, email your list to anyone, anytime. 



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