MTA TrainTime app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
48.4%

Account
12.9%

Crashes
12.9%

Login
9.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MTA TrainTime Problems 😠👌🔥

- No ability to add paper monthly into the app

- Mandatory auto updates

- False advertisement

- Transaction didn't seem to go through

- Cancellation has to be made within 2 mins of purchase

- Refund fees for each ticket

  15 Reported Issues: 😵🆘🛟🚨📢

Edmund Agosto
2023-06-07

My beniversal card is not being accepted for payment on the Traintime app, even though it has confirmed balance and I've used the same card before on the app successfully.

Fern Johnson
2022-12-29

The train time app looks like it has been hacked. does not show complete station names or text in any of the screens very glitched out and gives payment error when trying to purchase ticket. Started happening once phone updated to ANDROID 13

Vinnette Bennett
2022-08-08

Got up to input of credit card # and it freezes.

Tanner Thompson
2022-08-06

I'm getting the same errors as Syd: - SDK_ERROR_STORAGE_100 when I try to select a railroad - SDK_200 when I try to log in I'm on a Pixel 6 Pro running Android 12. I've got a working internet connection and have reinstalled the app multiple times. I've also got 58 GB free.

Sean Corenki
2022-07-29

Purchased monthly ticket for July for West Haven to Darien. Took 2 weeks off from work for vacation. Went to open app on my Android phone phone and received message that I was logged out due to inactivity. Couldn't remember password so I reset it. Upon logging back in to app my ticket wallet was empty and stored cards were gone. Ticket history showed purchases and uses that were not mine. There are 3 days left in the month of July and I would like to use the July Monthly ticket that I already paid $145.00 for. Please help.

Syd
2022-07-09

I'm getting an SDK_ERROR_STORAGE_100 message. Also, the following error when I log in: ERROR Code: SDK_200. My phone is running Android 10. I have 3.5 GB of internal storage available, and 2 GB of external storage on SD card. I have uninstalled and reinstalled the app several times. Can you help resolve the issue? Thank you.

Jamie Zeolla
2022-06-25

I purchased tickets on the app today, received my receipt promptly but tickets have not loaded to the Ticket Wallet. How can this be completed?

John Stewart
2022-06-19

Not working, erratic, can't purchase single tkt (only multiple) on Android. Was working.

S
2022-06-18

App never works on Android. Wish I could post a screenshot of error messages. Can't make a purchase on MNR or LIRR. May as well just delete the app. It hasn't worked for as long as I can remember. Was hoping to try again today with some success.

Gerard Grecco
2022-06-12

I just bought 2 peak passes from Bridgeport to gean central. The money was taken outta my account and I have no passes. I need a refund or tickets to commute tomorrow morning. Please respond asap

Irene
2022-06-07

It has been 5 days that I have been getting error messages (SDK Error Storage 100 & SDK 200) I have made several calls to MTA and no one seems to know what the problem is, meanwhile it is costing me a bundle to commute to work! This app has given me several headaches! Apparently, the team that created the app is in the west coast and Im guessing, they can't resolve it!! I am so disgusted at this time!!!

Romeo Pengson
2022-05-30

I cannot buy a ticket online .the apps doesn't work what seems to be the problem???

Michael Loreto Lazaro
2022-05-15

Account has been locked and cant even call 511. No option of unblocking account

Alice Vanderveldt
2022-04-10

Sdk 200 Network error-I paid for my tickets and receive error message.

Bran
2022-04-05

Hi I changed my password and I still can’t get into the app

Showing 1-15 of 15

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Developer: MTA (Metropolitan Transportation Authority)




About this app

The official app of the Long Island Rail Road and Metro-North Railroad brings TrainTime to MTA eTix.  You can now plan railroad trips and buy tickets all in one place without having to switch between apps. • In-App Tickets: Our biggest request!