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⚠️ Most reported problems ⚠️

Not working
60.0%

Connection
30.0%

Login
10.0%

problems reported in the last 24 hours

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Common Mainzer Mobilität Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mainzer Verkehrsgesellschaft mbH, developers of Mainzer Mobilität.




About this app

Whether it’s tickets, information about connections or push messages in the event of traffic hold-ups: With our “MAINZER MOBILITÄT” app you have everything you need in your pocket to be mobile in Mainz.  Get easily from A to B: Use the connection search to find connections between specific stops or addresses on certain days and at certain times.  Road closures, deviations at short notice and more: You will receive any breaking news conveniently and directly on your smartphone.  The departure monitor tells you which buses and/or trams will be leaving next from the stop you selected.  You can send us a message conveniently and directly via the menu item “Help & Feedback” in MainzerMobilität .  With MainzerMobilität , you always have your tickets with you – no annoying search any more during ticket inspections.  The associated departure monitor opens when you click on the stop.  In addition to this, just one click takes you to our local map from any stop.  Simply register in MainzerMobilität , log in, buy a ticket and get going!  You can pay conveniently by direct debit, credit card or PayPal.  Very practical: You can hide lines that are not relevant for you via the filter function and display them again when needed.  You want to give us some feedback on MainzerMobilität ? No problem!  The local map shows you which stops and departures are close to you.  You can also save frequently used connections as favourites.  You will also find all meinRad and book-n-drive stations there.