Are you having issues? Select the issue you are having below and provide feedback to Omio.
- Poor customer service
- Refunds are not always full value
- Omio credits come as individual discounts, making it difficult to use all in one trip
- Service fees and additional costs for tickets even with money from refunds
Can't open my app with tickets.
I want to retrieve a booking but it’s networking errors. So I can open the QR code.
My Omio app is frozen
Complete guide to troubleshoot Omio app on iOS and Android devices. Solve all Omio app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GoEuro, developers of Omio.
Contact e-Mail: [email protected]
Join the mobile travel revolution today—more than 27 million monthly users have magical experiences with the this app travel app, with 22 million app downloads to date. - Endless possibilities: Countless ways to find meaningful new journeys. - Skip the line: Waiting to buy paper tickets are a thing of the past. - Book on the go: On-the-go booking so you can spend more time loving your trip! - Safety first: We're dedicated to ensuring your journey is as safe and comfortable as possible—from mobile tickets to travel safety updates. - All your travel options: The best train, bus, flight and ferry options that suit you. - Transport companies you believe in: More than 1000 trusted transport companies you can count on to get you where you're going. - Explore the continent and beyond: Travel seamlessly to thousands of destinations, from bustling cities in the United States to quaint towns in the European countryside and, even, Canada’s great outdoors. - Exclusive offers: Exclusive offers you can't find anywhere else. - Discount cards accepted: Save even more on your trip by using your bus or train discount cards. - Local response. All payments are secure (Apple Pay, PayPal, SOFORT, Alipay, credit cards, etc. ). - Live trip updates and platform info: Get live updates on the status of your SNCF and Italo train as well as trains in Great Britain and National Express buses plus important platform info for SNCF trains. Choosing this app means saving time and money while loving the journey you’re on. -Our trip planner always helps you find the best ticket for your trip. Our pioneering and practical booking platform helps travellers worldwide explore Europe, the United States and Canada. Compare and book travel tickets in 35 countries (and counting! ). International support: A customer service team that speaks your language, no matter where you are. - Need a little more help? With this app, customers can compare trains, buses, flights and ferries in one simple search. Our ever-expanding selection of partners includes most transportation companies in Europe, the US, and Canada! We have English customer service 24/7. - Security. Privacy. Trust: Your privacy is important to us. Our customer service team is only a call or email away.