Contact Bosch eBike Connect Support

by Allim.

The Bosch Performance CX motor and Kiox are great. However this APP is really, Really bad.
First, one never knows if the ride is going to get synced to the phone app. So I’ve lost many rides for lack of a sync. It ought to do it or give me a way to do it when I e stopped.
Secondly, there is so much data available that doesn’t get to the app, ascent/descent, power used, batter Wh used should all be available. This isn’t hard to do and you should have this fixed by now. Once the kiox resets the ride all that data is lost. For serious riders, we need to know how far, how fast, how much elevation did we climb, how much power did we use in Watts and how much of the battery was consumed. This will allow us to make better judgements about what trails we can ride without running out of power at the bottom of a hill before we start riding. The range is helpful but I want to figure it out before I get on the dirt.

Please please please fix this. I have to attach my Garmin to the bars just to track all of this amd then manually record how much of the battery was used on every ride.

by Kemkemdigital

The developers of this app need to take a cue from Cobi app that works seamlessly and connects with Apple Watch. The greatest mistake I made was replacing my smartphone hub with the Nyon 2021. I no longer able to charge my phone from Nyon’s micro USB port. Since it does not connect with Apple Watch, I no longer can see my heart rate from the display. Also, no voice notification when modes are changed. I strongly advise those who currently have smartphone hub against upgrading to the new nyon.

by Marinjoe

The app constantly keeps asking me to allow it to sync with the Bosch Nyon system on the bike. The moment I am on the bike the app keeps asking for permission to sync. I approve and it keeps asking even though blue tooth recognizes the app is pared with the Nyon. I finally deleted the app as it has no real benefits.