Contact myQ Garage & Access Control

Contact myQ Garage Access Control Support

Published by on 2023-12-08

About: The myQ smart access app allows you to easily open, close or check the status of
your garage door, commercial door, gate or myQ home lighting from anywhere using
your mobile device. The myQ app supports myQ-enabled products from Chamberlain,

How to Contact myQ Garage Access Control Customer Service/Support

myQ Garage & Access Control Contact Information

Listed below are our top recommendations on how to get in contact with myQ Garage & Access Control. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact myQ Garage & Access Control. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Chamberlain Group, Inc.

21.43% Contact Match

Developer: The Chamberlain Group, Inc.

E-Mail: [email protected]

Website: Visit myQ Garage Access Control Website

65.38% Contact Match

Developer: Stanley Black & Decker Inc

E-Mail: [email protected]

Website: Visit Stanley Black & Decker Inc Website

More Matches

Get Pricing Info for The Chamberlain Group
Contact The Chamberlain Group! Or Contact Support
Need help using The Chamberlain Group? Try their Help Center now!
The Chamberlain Group in the News!

Social Support and Contacts

The Chamberlain Group on Facebook!
The Chamberlain Group on Twitter!
The Chamberlain Group on LinkedIn!

Reported Issues: 5 Comments

4.8 out of 5

By Kerry Vogt

5 months ago

Please cancel my subscription for Tesla Control. My Tesla is not a supported model. I'm currently in the trial period but will not be using the service. Thanks.

By Rebecca Clark

2 years ago

Need to add more guest users than 5. How do we do this?

By FdommA

Motion alert notification. Camera goes black

Just purchased the GDO 6765T. Installation was simple, as long as you follow directions. Programming was very easy. Camera issues were very bad . Customer service sent me out new camera, with no issues. I receive approximately 40 to 50 false motion alerts on my phone app. When I play back the motion alert the camera flickers to a black screen and then back on, followed by a. Clicking noise. The false alert lasts about 1 to 2 seconds. I spoke to customer service about 15 times numerous case report numbers and still not fixed. They escalated the issue to more knowledgeable tech and still not fixed. Sent them a sample of the video/ false alert and they says it’s odd.. Want to return the system but was a Christmas present and no receipts. I will not buy this products again I payed over 500 dollars for this unit and I’m very upset. No one helps me out therefore I’ll be in contact with supervisor..and that didn’t even happy. If you don’t mind getting 20 motion alerts daily have fun I recently received a call back, they stated that when the camera goes from dawn to dusk teh camera switch to night vision and day vision, which is fair. I thought it gets dark and dusk once a day not 30 times a day. I have home cameras and not one camera out of 10 receive a false motion alert. The camera also makes a click noise followed by a black out. Has anyone been having this problem. … no call backs to return emails.


when it works, it's good - just don't ever change anything with it afterword - EVER!

Had to replace the garage door opener last year. Bought a Liftmaster with this wifi control through MyQ. It set up easy and worked well. Then, had to change our router. The support was awful, finally figured out on my own how to change it the new router. They've updated (changed) the app since then. I again had to change routers (ISP issues) and now the stupid thing won't connect to the new router. The developer changed the app to make it easier (apparently) to change the wifi settings, and it goes through the motions but still fails to register with their server. It does connect to the router, but just gets stuck after that. It is NOT a firewall issue - while trying to set this up I have defaulted the router to factory settings, and ensured it is completely open, nothing blocked, and no password or VPN. (It is a plain-jane Belkin.)This product is just garbage. Update: the very latest app update from yesterday worked. I hope I don't have to change routers again... Update2: So much for that - one day later (a little less actually) it has now not been able to connect to MyQ's server. The garagedoor opener's LED is flashing green, which means that it is connected to the router, but is still trying to connect to their server. It worked for a while, but then stopped. Fail.

By Stick Williams

Won’t stay connected

Didn’t buy the unit because of the wireless ability, but after the unit was installed I figured the connection would be handy. Installed a router extension device to insure good signal strength. Confirmed wireless signal was good, with both my iPhone as well as an Alexa unit; both indicate strong signal. So I follow the menu instructions, get the garage door opener connected to the wireless and everything looks fine. Open the garage door from the smart phone app and thought, yeah this is pretty cool. Then suddenly the signal on the app shows no connection to the wireless and the garage door no longer responds. I repeat the install procedure several more times, each time with the same result;the wireless will stay connected for maybe up to one minute and then disconnects. So I call the garage door company that installed the LiftMaster unit and they have a technician come out. After he tries and gets the same result several times he tells me that, “the wireless devices in these openers really aren’t very good, the technology is way behind the times, and you’re just not gonna be able to use the wireless feature”. End of story. WTH?? I needed a garage door opener capability for my H-D bike, so spent another 40 bucks and bought a small profile remote opener. While I don’t really absolutely need this MyQ feature, it still pisses me off that it doesn’t work.

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  1. Pulling issues faced by users like you is a good way to draw attention of myQ Garage & Access Control to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a myQ Garage & Access Control customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myQ Garage & Access Control.

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