Company Name: Instant Pot Company
About: Instant Brands® is the number one selling brand on Amazon.com with one of the highest overall
customer ratings.
Headquarters: Ottawa, Ontario, Canada.
Listed below are our top recommendations on how to get in contact with Instant Connect ™. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Instant Connect ™. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Instant Pot Company
E-Mail: [email protected]
Website: 🌍 Visit Instant Connect Website
Privacy Policy: https://instantpot.com/pages/privacy-policy
Developer: Instant Pot Brands
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Get Pricing Info for Instant BrandsI received a set of Earpods and a FitTrackCity wrist band which I have no use for and I did not order? I have NO idea what to do with them?
by Genevieve101
Love the pot, HATE the app. I am deleting it it is a waste of time and space, I end up looking everything up on their website anyway. If you don’t include a detailed instruction manual in your product, but rather insist on taking up space on my phone with an app, then the least you can do is have a basic time table for basic foods. If you want to know how long to cook plain brown rice, or beans or meat, I do not want to sort through 10 thousand recipes with brown rice or beans or meat in them. I would buy an instant pot for my mom, as I use mine a lot, but without proper instructions, it is way too complicated to recommend. I shouldn’t have to spend a half hour browsing the web to find basic information on how to use an appliance.
by SolarBeagle
The app and a few web searches helped to become acquainted with the Instant Pot method of cooking (ie how to boil water, make hard boiled eggs.. ). once I was ready to start recipes, I noticed a problem:
NUTRITION INFORMATION IS USELESS
- Only lists calories
- Lists calories per “serving,” but NO serving size is given, neither per person nor per total amount made. Also, changing the number of people does nothing except change quantities need in the recipe (which is really neat), but good luck measuring out however much a “serving” is..
- Calories cannot be selected and copied into other apps for health data collection, (even if they did make sense.)
Once they fix these nutrition content issues and delivery, I will give five stars. The recipe format is great and guides well with timers and such, so that’s pretty cool.
Now onto making soup.
The content of recipes was questionable. Using the example of “Broccoli Cheddar Soup” by Chop Secrets, that recipe says to sauté a half a stick of butter for 30mins! I was afraid to do this because 1) I wasn’t trying to make clarified butter and 2) it just seemed weird.
Later, after reading comments about the soup being “too salty,” noticed that the recipe did not specify to use salted or in-salted butter, and just started wondering.
Soup tasted good though, gonna have to try other recipes.. please devs please fix the nutrition info content thx.
by Evanseesred
Let’s get this out of the way. The product is great. But the learning curve is steep, and the entire process of learning it will drive you nuts. Let’s start with what they called simple rice.
First off, the product comes with a handy cheat sheet with different foods and their associated cook times. Cool! Next time white rice? 2 minutes. Open the app and go to rice. The cook time is 22 minutes. Weird huh? Okay let’s move past that.
After you’ve rinsed the rice as instructed, it tells you to put the water in the pot (never does it say to put the rice in but let’s forgive that). Next, the app has a helpful timer to start cooking right in the app. Nice! So you start that. Despite the instructions saying the rice function on the physical IP will detect the amount and auto select the cooking time. So you start the 12 minute timer in the app...
10 minutes later, you realize, the IP has just started it’s OWN timer. But it needed 10 minutes to heat up or something? Nowhere is this explained. But now, you have the app timer nearly finished and the IP one is just getting started.
I’m sure these discrepancies are something a more experienced chef would have no problem deciphering, but if you are new to IP, you will surely find this confusing. Good luck!
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