Bosch eBike Connect Reviews

Bosch eBike Connect Reviews

Published by on 2024-10-30

🏷️ About: The eBike Connect App allows users to connect their Nyon or Kiox eBike on-board computer to their smartphone via Bluetooth. With this app, users can modify settings, transfer routes, and access additional premium features for a personalized and interactive eBike experience. The app also provides access to the latest news and updates related to eBikes.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
44.0%

👿🤬😠 Negative experience
29.1%

🙄💅🫥 Neutral
26.9%

~ from Justuseapp.com NLP analysis of 376 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Automatic route tracking via Bluetooth and auto-sync with Komoot

- App keeps track of past activities

- Updated with Apple Health

- Syncs data from NYON easily



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

Needs work

2022-05-24

The Bosch Performance CX motor and Kiox are great. However BoscheBikeConnect is really, Really bad.
First, one never knows if the ride is going to get synced to the phone app. So I’ve lost many rides for lack of a sync. It ought to do it or give me a way to do it when I e stopped.
Secondly, there is so much data available that doesn’t get to BoscheBikeConnect , ascent/descent, power used, batter Wh used should all be available. This isn’t hard to do and you should have this fixed by now. Once the kiox resets the ride all that data is lost. For serious riders, we need to know how far, how fast, how much elevation did we climb, how much power did we use in Watts and how much of the battery was consumed. This will allow us to make better judgements about what trails we can ride without running out of power at the bottom of a hill before we start riding. The range is helpful but I want to figure it out before I get on the dirt.

Please please please fix this. I have to attach my Garmin to the bars just to track all of this amd then manually record how much of the battery was used on every ride.

$365 For Nyon And More $$ For Premium Features!?

2022-06-25

What is wrong with you Bosch? $365 for the Nyon computer and for the features I bought the computer for (range, custom modes, security lock), it is nearly $20 more to unlock those feature!? That is just so unbelievably greedy!

I would give ZERO STARS if I could.

I will be returning the Nyon computer and getting my money back.

Shame on you, Bosch.

Cannot update software

2022-07-26

Once the Kiox connected via Bluetooth, no updates are available, and I know there are many. Cannot manually force or select software updates.

Will not interface with iPhone app.

2022-08-27

Cannot get the Kiox to connect with the Bosch application.
App. Says I am connected. Kiox the same, however the Kiox doesn’t send information to the iPhone. Tried to reboot several times, no luck. Just use Strava and save yourself the grief.

Utterly worthless with my e-bike Nyon bike computer

2022-09-28

BoscheBikeConnect constantly keeps asking me to allow it to sync with the Bosch Nyon system on the bike. The moment I am on the bike BoscheBikeConnect keeps asking for permission to sync. I approve and it keeps asking even though blue tooth recognizes BoscheBikeConnect is pared with the Nyon. I finally deleted BoscheBikeConnect as it has no real benefits.

Greatest mistake upgrading SmartphoneHub

2022-10-29

The developers of BoscheBikeConnect need to take a cue from Cobi app that works seamlessly and connects with Apple Watch. The greatest mistake I made was replacing my smartphone hub with the Nyon 2021. I no longer able to charge my phone from Nyon’s micro USB port. Since it does not connect with Apple Watch, I no longer can see my heart rate from the display. Also, no voice notification when modes are changed. I strongly advise those who currently have smartphone hub against upgrading to the new nyon.

One of the worst apps I’ve ever used

2022-11-30

I originally had connected BoscheBikeConnect and then deleted it due to not using it much. Thought I would reinstall and after 20 minutes and 5 attempts I could not sync BoscheBikeConnect to the Kiox
Furthermore, the instructions on the website are different than what is on the Kiox.

Needs apple heart rate monitor support

2022-12-31

It’s been months since HealthKit support was promised, I’m waiting for this. Is support for the Apple Watch coming this year?

Needs work

2023-02-01

BoscheBikeConnect is buggy and doesn’t update unless you keep the bike on for 10min after ride (there is no manual update function, it just does it every 10min or so...). The gps tracker almost never works. It has no way to upload activity details (power, cadence, etc.) to Strava. It can’t be that hard to make BoscheBikeConnect amazing!

4.3.0 release navigation crashes

2023-03-05

Generally I was pretty happy with BoscheBikeConnect and the system. Went for a back country ride (phone on airplane as no service and only Bluetooth on) with 4.2.0. No issues. Did the same the following week with 4.3.0 and it would stop navigating every 20 minutes. I would have to restart BoscheBikeConnect on the phone to recover.

Missing Fundamental Features

2023-04-03

The lack of Apple Health and Strava integration is almost unbelievable. These devices were announced with support for syncing with Apple Health at least, but here we are. Paid to upgrade two bikes with head units using BoscheBikeConnect based on initial reviews highlighting those integrations, but failed to read app reviews first.

AVOID any head unit requiring BoscheBikeConnect until Bosch adds these basic integrations.

Where are the in app purchases?

2023-05-05

I would love to use the Lock feature, in fact it was a factor in purchasing my eBike, but I can not find a way to purchase the premium feature.

KPH to MPH

2023-06-05

Although the summary shows my max speed in MPH, the map display and speed graph shows speed in KPH. I can’t find any settings in BoscheBikeConnect to change this. My Kiox computer is set to MPH so not sure if this is an issue with BoscheBikeConnect ? Can someone please fix this?

Still missing Apple Watch Support - will it ever happen?

2023-07-07

Please add Apple Watch Support. The ability to see heart rate from the Apple Watch on the Kiox display would be a very welcome improvement. Thankfully they did finally add altitude support in Kiox.

Needs a watch app

2023-08-07

You should integrate with the watch. Can feed the heart rate info to your device. Simple.

Missing integrations

2023-09-08

I paid $365 to upgrade (plus labor) to this premium device. It is absurd that it does not integrate with:

Apple Health - This is most critical since all my other workouts are tracked there. Plus I want my rides to contribute to my fitness rings.

Apple Watch - The ability to use my watch’s excellent heart rate monitor would be great. It would also be handy to be able to stop a workout (ride) on the watch.

Strava - This is a standard here in the USA. All my other cycling activities are uploaded here automatically by my other devices.

I had the Bosch Smartphone Hub and it is a mess in most ways. But at least it was able to do the 3 items above. Also, the ability to set cadence and heart rate zones is missing. Even the crappy Smartphone Hub could show you your heart rate zones during a ride. That is important if riding for fitness. Bosch got the hardware right with the new Nyon. But they totally fail with the required integrations. Please fix this. It would be an easy 5 star review if so much was not missing.

Overall pretty good - some data issues

2023-10-10

Love BoscheBikeConnect as it syncs data from my NYON easily. However, there are some overall data issues. E.g. when exporting data to Strava, BOSCH eBike Connect will show me 150W average user power and after export, Strava will show 33W avg user power. Also, when exporting data in GPX format from the portal and while selecting the summary data incl all segments of the day, the portal will only export the 1st segment. I’ll use BoscheBikeConnect for sync from NYON for the most part. Everything else is pretty much done through the web portal. Also, wished I could switch metric and imperial.
Love NYON and wished there would be a better community engagement from BOSCH’s UX and Dev teams.

Stuck on metric

2023-11-10

Even though I have gone into settings and toggled to imperial, off imperial, and back to imperial, it is stuck on metric

Apple Health integration is there!

2023-12-12

I have to say, I was worried when there was a new Kiox display released with its own new app that had Apple Health. But, sure enougj, this one was actually updated with it, and I can report it works great! Within a minute or so of me finishing a ride, it showed up in Apple Health.

Great app!

2024-01-12

I love the automatic route tracking via Bluetooth and auto-sync with Komoot. BoscheBikeConnect itself keeps track of past activities, which is also big plus.

Unlike other reviewers I have had no issues updating my Kiox device.

For a bike vendor, it’s a pretty good app!

No funciona bien

2024-11-16

Aunque se conecte con el Kiox, no recibe los datos de la ruta tras múltiples intentos. App inútil



Is Bosch eBike Connect Safe? 🤗🙏


Yes. Bosch eBike Connect is very safe to use. This is based on our NLP (Natural language processing) analysis of over 376 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for Bosch eBike Connect Is 60.2/100.


Is Bosch eBike Connect Legit? 💯


Yes. Bosch eBike Connect is a totally legit app. This conclusion was arrived at by running over 376 Bosch eBike Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bosch eBike Connect Is 97.1/100..


Is Bosch eBike Connect not working? 🚨


Bosch eBike Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Lock $8.99
Custom Riding Modes $3.99
Topo Range indicator $4.99


How was your experience with Bosch eBike Connect? Post a Review




Features

- FEED: Receive information and news related to eBikes, as well as personal notifications.

- ACTIVITIES: View detailed information about eBike rides, including unsynchronized and unfinished activities. Sync data to Strava and Apple Health.

- MAP & NAVIGATION: Convenient address entry and transfer to Nyon & Kiox, calculation and display of remaining range, and access to komoot route planning and navigation app.

- SETTINGS: Personal information, change of private and work address, and setting of custom screens.

- HELP: Access to FAQs.

- PREMIUM FEATURES: Custom Riding Modes for Bosch eBike drive (Nyon, prior to model year 2021), calculation of remaining range based on topography and selected support level (Nyon, prior to model year 2021), and Lock premium feature for Kiox & Nyon displays (compatible with Bosch Active Line and Active Line Plus Drive Units from model year 2018 or Performance Line, Cargo Line, Performance Line Speed, and Performance Line CX from model year 2020 onwards).

  Customer Service/Support
Developer:
Robert Bosch GmbH

Contact e-Mail:

Website: