Are you having issues? Select the issue you are having below and provide feedback to Bosch eBike Connect.
- Data issues when exporting to Strava
- Portal only exports the 1st segment when selecting summary data
- App doesn't always sync to phone
- Missing data such as ascent/descent, power used, battery Wh used
- Does not connect with Apple Watch
- No voice notification when modes are changed
Bosch Kiox 300 system (5.12.0) on my Trek Rail will not connect or stay connected to the bluetooth on my iPhone. When I go into Bluetooth setting it literally jumps from the "other devices" up to "my devices" back and forth repeatedly but never connect. I am an IT guy and literally cannot resolve t... Show more
Nyon Bluetooth connection to iPhone (ios version 14.6, app 5.0.1.0) is very unstable. I have installed and removed the app numerous times, also paired and unpaired numerous times. Followed all install and pairing instructions to the letter. Very occasionally it will connect successfully but when the... Show more
I got the Kiox display syncronised with my iPhone XS, however the display keeps disconnecting if my phone is not in a range of 5 cm! What is wrong with the device? My phone and the Kiox both have the latest software on and the phone works just fine with every other bluetooth devices I have.
For the last 2 weeks or so, every time I switch off the Kiox it loses the pairing to my android phone. When I switch it on again, I have to go through the pairing procedure again. Since the Kiox switches off if I stop eg for a coffee, it means I have to re-pair several times on every ride. It used t... Show more
hello i get a new bike (cube) equiped with a kiox bhu3600 and i never reach to connect it my iphone (13) i do the sync procedure (push button for 3sec), bluetooth turned on phone add a new device in the app (bosch ebike connect) BUT IT WORK WITH THE FLOW APP.... and never found ... :( thanks for he... Show more
I have been struggling with eBike Connect for the last couple of days. It took ages to get a new planned route onto my Nyon. Now I cannot update my activities. The Nyon just freezes on the syncing function. All very disappointing.
Paired for a while then stopped syncing on April 9. Now it doesn’t even go into sync mode when I press the light button for 5 seconds. Tried reinstalling app, turning devices on and off, etc. Frustrated!
Hi, I have the Kiox 3238 and it's on my Trek Domane+ HP ebike and Bluetooth connection from my Samsung phone will disconnect automatically. Sometimes during the ride the Kiox only record part of the ride. Sometimes the Kiox will show disjointed data for the ride. Sometimes it works fine. Unreliable ... Show more
Complete guide to troubleshoot Bosch eBike Connect app on iOS and Android devices. Solve all Bosch eBike Connect app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Robert Bosch GmbH, developers of Bosch eBike Connect.
E-Mail: conta Click to view
Website: 🌍 Visit Bosch eBike Connect Website
Privacy Policy: https://www.ebike-connect.com/en/privacy_full.html
Developer: Robert Bosch GmbH
Please note: BoscheBikeConnect can only be used for eBikes with Bosch drive and the Nyon or Kiox eBike on-board computer. - You will receive information and current news around eBikes, as well as personal notifications. - A... Show more