Bosch eBike Connect app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
26.8%

Login
24.4%

Something else
19.5%

Not working
17.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Bosch eBike Connect Problems 😠👌🔥

- Data issues when exporting to Strava

- Portal only exports the 1st segment when selecting summary data

- App doesn't always sync to phone

- Missing data such as ascent/descent, power used, battery Wh used

- Does not connect with Apple Watch

- No voice notification when modes are changed

  8 Reported Issues: 😵🆘🛟🚨📢

JImmy Dixon
2023-07-16

Bosch Kiox 300 system (5.12.0) on my Trek Rail will not connect or stay connected to the bluetooth on my iPhone. When I go into Bluetooth setting it literally jumps from the "other devices" up to "my devices" back and forth repeatedly but never connect. I am an IT guy and literally cannot resolve t... Show more

Alastair Dobell
2023-02-11

Nyon Bluetooth connection to iPhone (ios version 14.6, app 5.0.1.0) is very unstable. I have installed and removed the app numerous times, also paired and unpaired numerous times. Followed all install and pairing instructions to the letter. Very occasionally it will connect successfully but when the... Show more

Daniel_N
2022-08-11

I got the Kiox display syncronised with my iPhone XS, however the display keeps disconnecting if my phone is not in a range of 5 cm! What is wrong with the device? My phone and the Kiox both have the latest software on and the phone works just fine with every other bluetooth devices I have.

John Brook
2022-07-17

For the last 2 weeks or so, every time I switch off the Kiox it loses the pairing to my android phone. When I switch it on again, I have to go through the pairing procedure again. Since the Kiox switches off if I stop eg for a coffee, it means I have to re-pair several times on every ride. It used t... Show more

Christophe Urbano
2022-05-18

hello i get a new bike (cube) equiped with a kiox bhu3600 and i never reach to connect it my iphone (13) i do the sync procedure (push button for 3sec), bluetooth turned on phone add a new device in the app (bosch ebike connect) BUT IT WORK WITH THE FLOW APP.... and never found ... :( thanks for he... Show more

Peter Parfitt
2022-05-12

I have been struggling with eBike Connect for the last couple of days. It took ages to get a new planned route onto my Nyon. Now I cannot update my activities. The Nyon just freezes on the syncing function. All very disappointing.

Evan Santerior
2022-05-09

Paired for a while then stopped syncing on April 9. Now it doesn’t even go into sync mode when I press the light button for 5 seconds. Tried reinstalling app, turning devices on and off, etc. Frustrated!

Daryl Nieto
2022-04-30

Hi, I have the Kiox 3238 and it's on my Trek Domane+ HP ebike and Bluetooth connection from my Samsung phone will disconnect automatically. Sometimes during the ride the Kiox only record part of the ride. Sometimes the Kiox will show disjointed data for the ride. Sometimes it works fine. Unreliable ... Show more

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About this app

Please note: BoscheBikeConnect can only be used for eBikes with Bosch drive and the Nyon or Kiox eBike on-board computer. - You will receive information and current news around eBikes, as well as personal notifications. - A... Show more