061 Salut Respon Status

Last Updated on 2024-07-18 by Generalitat de Catalunya

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Common 061 Salut Respon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 061 Salut Respon app on iOS and Android devices. Solve all 061 Salut Respon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

061 Salut Respon iPhone Issues and Solutions

061 Salut Respon iOS app crashes, not working, errors
061 Salut Respon iOS app network issues
061 Salut Respon on iOS has black/white screen

061 Salut Respon Android App Issues and Solutions

061 Salut Respon has errors/crashing/not working
061 Salut Respon server network connectivity issues
061 Salut Respon has black screen

061 Salut Respon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 061 Salut Respon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 061 Salut Respon app crashes or not working on Iphone (iOS):

Close and restart the 061 Salut Respon app on iPhone
Update 061 Salut Respon app to the Latest Version for iOS
Uninstall and reinstall 061 Salut Respon iPhone app
Update your iPhone to the latest iOS version

Fix 061 Salut Respon on iPhone unable to connect to server/internet connection issues::

To resolve 061 Salut Respon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 061 Salut Respon black/white screen (blank screen) on iPhone:

Follow the 061 Salut Respon iOS app troubleshooting guide Here →

061 Salut Respon Android App Issues and Solutions

Fix 061 Salut Respon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 061 Salut Respon app issues:

Force Stop the 061 Salut Respon App
1. On android, goto "Settings" » click 061 Salut Respon app. » click "Force Stop".

Update 061 Salut Respon to the latest version on PlayStore

Clear 061 Salut Respon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "061 Salut Respon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 061 Salut Respon.

Fix 061 Salut Respon unable to contact server/ 061 Salut Respon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 061 Salut Respon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 061 Salut Respon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 061 Salut Respon on android.

Solve 061 Salut Respon black/white screens issue on Android:

Follow the 061 Salut Respon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Generalitat de Catalunya, developers of 061 Salut Respon.

Verified email ✔✔

E-Mail: appmobil.sem@gencat.cat

Website: 🌍 Visit 061 Salut Respon Website

Privacy Policy: http://sem.gencat.cat/ca/061CatSalutRespon/condicionsseguretatapp061

Developer: Generalitat de Catalunya

About this app

APP 061CatSalut Respon is a mobile application owned by the Sistema d’Emergències Mèdiques (Catalan Health Service), public and free, addressed to citizens and health professionals. Allows the user, if recording their data (name, surname, ID, health card number, age, gender and address), sending them together at the same time of the call. It offers a service of maximum efficiency and quality since the 061CatSalut Respon knows, at the moment, where is who calls and can access to the patient clinical history, which contains his health information. 061SalutRespon allows you to watch first aid videos and health tips, locate the nearest health centers, defibrillators and pharmacies, as well as receive health-related notifications.