Tangerine app not working? crashes or has problems?

Tangerine Status

Published by on 2022-09-22

The Tangerine Mobile Banking app makes your banking experience even more
convenient than ever before with a fresh and intuitive design. Manage your
Accounts, review transactions, transfer funds, locate ABMs, and receive
important notifications.

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problems reported in the last 24 hours

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Reported Issues: 6 Comments

By Jirair Afarian
Oct 05 2022

Been with Tangerine for years, first time I am having this issue where I'm unable to log into my account using my PC. I am always getting the "This function is currently unavailable, please try again later. We are sorry for the inconvenience". I have been having this issue for the past month.

By Karen m Connors
Oct 03 2022

The app sometimes doesn't open, it just hangs, then I get the "We need a moment". When it does decide to open, it's a full two-minute process for something that should take less than 15 seconds. Please swap this app out for something that makes a person want to bank, not something that makes a person dread having to bank.

So very disappointed. I referred a friend to this bank, but his issues are identical. He has decided to move on.

By lesley
Sep 28 2022

I have had problems for over two weeks I cannot get on with my PC. Talked to customer service, it opens on my phone and my Chromebook, but it will not get beyond 'log in' without the circle of death. I reset my computer and it took all evening yesterday to reset everything and I was able to get on once, now the next day, I can't get on again. I've been a customer for four years. I tired disabling security as well, it did nothing.

By Lucie brings
Jul 21 2022

That system stings and as soon as I am in, I will close my accounts
For months I am trying to change my password and it is problems after problems
I was on Chat with you and she sent me to a paying technician with Apple
Which I refused to do and she blocked me
Very sick and tired of Tangerine

By Graeme S Mackey
Jul 03 2022

New client, app will not allow me to open up a chequing and savings account, im trying to apply promo

By Kaden Kuusselka
Jun 16 2022

It never let's me download the tangerine app but when I try to download something else it works it just the tangerine app that can never download

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Common Tangerine Problems & Solutions. Troubleshooting Guide


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tangerine Bank / Banque Tangerine, developers of Tangerine.

100% Contact Match

Developer: Tangerine Bank

E-Mail: [email protected]

Website: Visit Tangerine Website

75% Contact Match

Developer: Tangerine Travel

E-Mail: [email protected]

Website: Visit Tangerine Travel Website

About this app

You acknowledge, understand and agree that Tangerine (including any updates or upgrades) may (i) cause your device to automatically communicate with this app’s servers to deliver all the functionality described in the description such as Digital Sign Up, Deposit Cheques, Mobile Wallet, etc.  By tapping the ‘Install’ button or by downloading the this app Mobile Banking app published by this app Bank, you consent to the installation of Tangerine further described below and to its future updates and upgrades.  Use Apple’s built-in face or fingerprint recognition technology (Touch ID or Face ID) for a secure, convenient way to log into this app’s Mobile Banking app.  Check your Account balances, send money with Interac e-Transfer®, pay bills, buy and sell this app Investment Funds and deposit a cheque.  The this app Mobile Banking app makes your banking experience even more convenient than ever before with a fresh and intuitive design.  You can bank anywhere with your smartphone or tablet through our Mobile Banking app.  Add your this app Client Card and Credit Card to your Apple Pay mobile wallet and use it where contactless payments are accepted.  Sign up without leaving your home or speaking to a live agent—it’s a fast, convenient and secure mobile experience.  Become a Client completely digitally with our Mobile Banking app.  and to record usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Policy.  View and act on Insights – a feature that gives you helpful, relevant and timely information as it relates to your banking.  Manage your Accounts, review transactions, transfer funds, locate ABMs, and receive important notifications.  You simply snap a photo of your cheque using your device’s camera, enter a few details and voila - the cheque is deposited into your Account.  Orange Alerts send you emails or notifications to your device when your money is in motion, to ensure you're on top of it at all times.  By choosing to receive Orange Alerts, you’ll never have to wonder if payments or deposits have occurred.  Simplify your life by using our Money Management Tools, like Goals and Left to Spend.  That’s why we make it simple to do all of your banking with us anytime, anywhere.  View your Account balances and details for all your this app Accounts.  Manage your bills and pay them now, later or schedule ongoing payments.  Transfer funds now, later or schedule ongoing transfers.  Refer friends and family to bank with this app, and you could both qualify for a cash Bonus.  These tools were designed to make saving, tracking your spending and staying on top of your finances all a breeze.  The easiest and fastest way to deposit a cheque.  this app Bank is an authorized user of the trademark.  You can withdraw your consent at any time by uninstalling Tangerine .  Interac® is a registered trademark of Interac Corp.  In today’s fast-paced world, we know you’re busy and always on the go.  It’s that simple.  Used under licence. 

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