Tangerine app not working? crashes or has problems?

Tangerine Status

Published by on 2024-01-03

The Tangerine Mobile Banking app makes your banking experience even more
convenient than ever before with a fresh and intuitive design. Manage your
Accounts, review transactions, transfer funds, locate ABMs, and receive
important notifications.


I have a problem with Tangerine

Are you having issues? Select the issue you are having below and provide feedback to Tangerine.


problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 10 Comments

By Andrew   1 year ago


When I am trying to apply for a credit card, I am filling out my income and when I hit continue it goes back to the income page and refuses to move forward. How do I fix this

By Ronald Kenny   1 year ago


Desk top app log in very slow or cannot access. Very disappointed!

By James Ross Tennent   1 year ago


have been trying to log into my account for a few weeks now upon signing in it just goes back to the sign in page, it works on my phone jut not the desk top

By Tom Kenny   1 year ago


I can't log in to my account. I simply get sent back tot he login page with no errors or information.

By Jirair Afarian   1 year ago


Been with Tangerine for years, first time I am having this issue where I'm unable to log into my account using my PC. I am always getting the "This function is currently unavailable, please try again later. We are sorry for the inconvenience". I have been having this issue for the past month.

By Karen m Connors   1 year ago


The app sometimes doesn't open, it just hangs, then I get the "We need a moment". When it does decide to open, it's a full two-minute process for something that should take less than 15 seconds. Please swap this app out for something that makes a person want to bank, not something that makes a person dread having to bank. So very disappointed. I referred a friend to this bank, but his issues are identical. He has decided to move on.

By lesley   1 year ago


I have had problems for over two weeks I cannot get on with my PC. Talked to customer service, it opens on my phone and my Chromebook, but it will not get beyond 'log in' without the circle of death. I reset my computer and it took all evening yesterday to reset everything and I was able to get on once, now the next day, I can't get on again. I've been a customer for four years. I tired disabling security as well, it did nothing.

By Lucie brings   1 year ago


That system stings and as soon as I am in, I will close my accounts For months I am trying to change my password and it is problems after problems I was on Chat with you and she sent me to a paying technician with Apple Which I refused to do and she blocked me Very sick and tired of Tangerine

By Graeme S Mackey   1 year ago


New client, app will not allow me to open up a chequing and savings account, im trying to apply promo

By Kaden Kuusselka   1 year ago


It never let's me download the tangerine app but when I try to download something else it works it just the tangerine app that can never download


Common dislikes about Tangerine app

- Horrid cheque deposit function never worked until last update

- Crashes when trying to log in

- Issue has not been acknowledged or fixed after three weeks



Have a Problem with Tangerine Mobile Banking? Report Issue

Leave a comment:




Common Tangerine Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tangerine Bank / Banque Tangerine, developers of Tangerine.


100% Contact Match

Developer: Tangerine Bank

E-Mail: [email protected]

Website: Visit Tangerine Website

75% Contact Match

Developer: Tangerine Travel

E-Mail: [email protected]

Website: Visit Tangerine Travel Website



About this app

You acknowledge, understand and agree that Tangerine (including any updates or upgrades) may (i) cause your device to automatically communicate with this app’s servers to deliver all the functionality described in the description such as Digital Sign Up, Deposit Cheques, Mobile Wallet, etc. and to record usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Policy.  By tapping the ‘Install’ button or by downloading the this app Mobile Banking app published by this app Bank, you consent to the installation of Tangerine further described below and to its future updates and upgrades.  Use Apple’s built-in face or fingerprint recognition technology (Touch ID or Face ID) for a secure, convenient way to log into this app’s Mobile Banking app.  Check your Account balances, send money with Interac e-Transfer®, pay bills, buy and sell this app Investment Funds and deposit a cheque.  The this app Mobile Banking app makes your banking experience even more convenient than ever before with a fresh and intuitive design.  You can bank anywhere with your smartphone or tablet through our Mobile Banking app.  You simply snap a photo of your cheque using your device’s camera, enter a few details and voila - the cheque is deposited into your Account. It’s that simple.  Add your this app Client Card and Credit Card to your Apple Pay mobile wallet and use it where contactless payments are accepted.  Sign up without leaving your home or speaking to a live agent—it’s a fast, convenient and secure mobile experience.  Become a Client completely digitally with our Mobile Banking app.  View and act on Insights – a feature that gives you helpful, relevant and timely information as it relates to your banking.  Manage your Accounts, review transactions, transfer funds, locate ABMs, and receive important notifications.  Orange Alerts send you emails or notifications to your device when your money is in motion, to ensure you're on top of it at all times.  By choosing to receive Orange Alerts, you’ll never have to wonder if payments or deposits have occurred.  Interac® is a registered trademark of Interac Corp. Used under licence. this app Bank is an authorized user of the trademark.  Simplify your life by using our Money Management Tools, like Goals and Left to Spend. 



Solve Problems with Similar Apps: