Tangerine Mobile Banking Reviews

Tangerine Mobile Banking Reviews

Published by on 2024-11-04

🏷️ About: The Tangerine Mobile Banking app is designed to provide a convenient and intuitive banking experience to its users. The app allows users to manage their accounts, review transactions, transfer funds, locate ABMs, and receive important notifications. The app also offers digital signup, helpful tools to manage money, deposit cheques, easy mobile wallet addition, biometric identification, and more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
49.0%

😎👌🔥 Positive experience
34.5%

🙄💅🫥 Neutral
16.5%

~ from Justuseapp.com NLP analysis of 600 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Lets you see your balance without logging in each time

- Cheque deposit system is much less finicky than others

- Easy to use



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Where??

2022-06-12

Where do you sign up for Tangerine ?? When I first opened it it only showed me the login!!!

Was good, now terrible

2022-07-13

Had Tangerine for years, worked perfectly fine. The new design has terrible UX, hard to navigate. Today it gave me an error message when I tried to log in. Why spent money to make things worse?

just don’t

2022-08-14

don’t waste your time.

Last update has rendered it useless

2022-09-15

I liked using Tangerine , less it's horrid cheque deposit function which never worked, until the last update. Now I cannot sign on as it crashes when I click "log in". I've redownload Tangerine several times and cannot use it. So now, it gets a zero rating. Thing is, it’s been three weeks blue and they haven’t bothered to fix it. Or even acknowledge that there is an issue.

New UI very bad, lagging, unorganized

2022-10-16

Please bring back the old UI! It was perfect before. Clear, organized, fast and easy to browse around.
After the latest UI update, the new UI is now very lagging, complicated, unorganized and very hard to use. It’s a downfall to the latest users’ experience.

Auto picture cheque deposit was terrible

2022-11-17

The mitek auto picture 'steadying' algorithm was awful and wasted 3 minutes each cheque side until it finally presented the manual shutter button. Please just leave the manual shutter button visible! Il the iPhone 6 has laser auto focus and img stabilization, at least remove it for the ip6.

Newer interface still ugly

2022-12-18

Mostly just a hack of the mobile website. Stupid marketing as soon as you login every time, and it’s exactly the same. It takes up half the screen. Get rid of it! Tangerine is trying to be flashy and designed by someone not in touch with people. Ugly bloated display. A simple clean app with info all over it. Stupid notifications counter on Tangerine icon that doesn’t go away and is useless. In that I don’t have a choice, Tangerine gets me by. The old one had a nicer interface. Cheque deposits are awkward at times. When I open Tangerine , why do I have to click to login? Being faceID and TouchID does the login? Some other banks just log you in when you open Tangerine , an obvious easy time saver.

PLEASE UPDATE THIS!

2023-01-19

Knowing that Scotiabank is the parent company of this app, Tangerine should be on par with scotias. Please just pay someone to make it easier to use and look just as elegant as Scotiabanks.

Ok but needs some work

2023-02-20

Excellent functionalities but the overall look and feel of Tangerine is not great and it can be pretty glitchy sometimes. Needs a major redesign!!

Better banking

2023-03-21

The banking app gets the job done and does offers some great features that aren't found in many other mobile banking apps. That being said, for what is essentially an online only bank, I was expecting more from their app. The design is a bit clunky and certainly not optimized for mobile. Actually I'm pretty sure it's just the mobile site in an app wrapper. It would be nice to have an actual native iPhone app experience.

There security levels seem a bit random too. I can see my balance in Passbook. I can see my notifications without needing to login. I can use snapshot banking with just a fingerprint where I can do all my banking except depositing money and transferring money. For full banking I need a fingerprint and a pin. What's the point in not allowing deposits without a fingerprint and pin but allowing email transfers with only a fraction beer print?

Overall, good bank, decent app with lots of room for future improvements.

Check images wud be nice

2023-04-22

Alongwith details on who gave me the check

Neat & clean

2023-05-23

One of the best banking app in the market.

Great app!

2023-06-24

this app has done well with Tangerine! Especially the eDeposit (cheque in) feature. The future is now!

Simply perfect.

2023-07-25

Does everything I want it to do. Never a quirk.

Banking on the go!

2023-08-26

Love Tangerine ! I travel a lot so the convenience of mobile online banking is a big deal to me.

Fantastic App

2023-09-27

This is the best app. So quick and easy to use. Love the cheque deposit auto-capture feature. this app never disappoints!!!

Great App

2023-10-28

Love Tangerine, it just works! I am still trying to figure out why it needs Touch ID and then your PIN, but oh well it works

Easy to use and intuitive

2023-11-29

I like how easy it is to use Tangerine . Doesn't seem to have any issues. Glad I can rely on the mobile app!

One of the better banking apps

2023-12-30

There are two things in particular that I like about it.

First, it let's you see your balance without logging in each time. If you want to do things like deposit a cheque, then you log in. Handy.

Second, the cheque deposit system is much less finicky than others I've used. It's quite painless.

Amazing!

2024-01-31

Best online banking app, never disappoints!



Is Tangerine Safe? 🤗🙏


Yes. Tangerine Mobile Banking is very safe to use. This is based on our NLP (Natural language processing) analysis of over 600 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Tangerine Is 41.4/100.


Is Tangerine Legit? 💯


Yes. Tangerine Mobile Banking is a totally legit app. This conclusion was arrived at by running over 600 Tangerine Mobile Banking User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Tangerine Is 61.1/100..


Is Tangerine Mobile Banking not working? 🚨


Tangerine Mobile Banking works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Tangerine Mobile Banking? Post a Review




Features

- Digital signup: Become a client completely digitally with the mobile banking app.

- Money management tools: Simplify your life by using money management tools like Goals and Left to Spend.

- Insights: View and act on insights that provide helpful, relevant, and timely information related to banking.

- Deposit cheques: Deposit cheques by snapping a photo using the device's camera.

- Mobile wallet addition: Add Tangerine Client Card and Credit Card to Apple Pay mobile wallet.

- Biometric identification: Use Apple's built-in face or fingerprint recognition technology for secure and convenient login.

- ABM locator: Easily locate nearby ABMs.

- Overview: View account balances and details for all Tangerine accounts.

- Transfer money: Transfer funds now, later, or schedule ongoing transfers.

- Pay bills: Manage bills and pay them now, later, or schedule ongoing payments.

- Orange Alerts: Receive emails or notifications when money is in motion.

- Refer a friend: Refer friends and family to bank with Tangerine and qualify for a cash bonus.

- Language supported: English and French.

  Customer Service/Support
Developer:
Tangerine Bank / Banque Tangerine

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