RxLocal app not working? crashes or has problems?

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I have a problem with RxLocal

Are you having issues? Select the issue you are having below and provide feedback to RxLocal.



⚠️ Most reported problems ⚠️
Not working
40.6%

Something else
22.4%

Login
16.8%

Crashes
14.7%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
S
Sage Morgan:

Can’t validate phone to create account

P
Paula Mayberry:

Can’t get my email to validate

L
L D Holle:

When I try to open on my phone it reads "turn on cookies". This is a peace of crap.

📋 32 Reported Issues:

R
Robert Kershner 2024-10-01

Quit working and now won't reinstall

R
Rhett Weilep 2024-09-26

cant log in says invalid email address or password

J
Jennifer 2024-07-15

RX app is useless. Crashes, won’t send in notifications for medications. Needs to be reworked or done away with.

E
Eddie Click 2024-02-13

App crashes and won't open

D
Desiree 2023-12-07

11:28 今 24 This device appears to be rooted. Rooted devices can be exposed to malware and are generally insecure, because of this RxLocal will not run on a rooted device.

K
Karen Jones 2023-08-31

I keep trying to set up my account and i get to the set up your password part and every time I get an "error" message. I've tried deleting app, turning off my phone and restarting, i've tried for 3 days, no luck. SUPER FRUSTRATING

M
Margaret Hopkins 2023-07-05

I can’t register because I’m getting an error accepting the tens of text messages

D
Debbie Engdahl 2023-06-26

Cannot refill or access my prescriptions . App says they are all either inactive or expired. This keeps happening. What gives?

S
Sydney Ludvigson 2023-05-31

Hi, I’ve been using the RX local app for some time and it worked very well for a long time. Now, however, for the last month or so, it continually logs me out so that I have to always be logging in every time I want to message the pharmacy. It used to remain open so that I could just go to the app and message. Is there someway to fix this?

S
Sylvia Calvit 2023-05-24

Keep getting message that all my prescriptions are inactive or have been deleted

D
Denise Thornton 2023-04-07

Need to change email on RxLocal

D
Debra Hughes 2023-03-01

Will not let me log in. I’ve tried everything. Can someone help

J
Jill Schweikarth 2023-01-06

My RX Local app just plain will not work anymore. Need help.

B
Barbara Machen 2022-11-14

My account works fine. I'm trying to add my husband as another patient that already uses this pharmacy, but he does not have a I-phone.

B
Barbara Machen 2022-11-14

I been trying to add my husband to my account. He has used my pharmacy for a long time. Pharmacy is unable to add him to my APP. I keep getting the message that this is not working. Been trying for two months.

D
Dawn T. 2022-10-18

I can’t refill my medication. It says all meds are inactive or expired.

P
Patty Woodall 2022-10-17

I can’t refill my medication. It says all meds are inactive.

H
Heather Marr 2022-10-06

I can not refill any of my meds. It says they are all inactive.

H
Hollie Brewton 2022-10-06

I can’t refill my medication. It says all meds are inactive.

J
John W. Smith 2022-10-05

The portal has all info except the meds and refill info.

M
Meghan Wiggins 2022-10-04

The app isn’t showing any medications under the refill tab for me or my son yet shows medication on the medication list page. On the website, no medication shows up under my or my son’s name on the account.

E
Eric Lackey 2022-10-03

Won't let me refill my prescriptions!!

M
Mia Morales 2022-09-23

Can not log in due to new verification number and email

J
Jessica Wilson 2022-09-19

Won't let me login or refill prescriptions.

T
Terry 2022-09-19

Message states problem try later. I count on this app for my refills so I don’t have to sit around while they are filled. I know the app is a convenient tool, but now I’m up a creek with out the proverbial paddle!

M
Mark Rising 2022-09-18

The app won't let me reorder prescriptions it doesn't list them in the reorder part but they are listed on the list off medications

J
J Nort 2022-08-24

Neither the website nor the app allows a login. It will take the input account info. However, it will spin as if loading and then has an error message.

M
Mike Williams 2022-08-05

The app is not allowing me to create an account because it keeps giving me an error message whenever it tries to validate my phone number.

J
Jerry L Weber 2022-07-11

Metoprolol not appearing as a choice in "refill prescriptions"

J
Jason Barnett 2022-07-04

Not working can't login not show meds

N
Nicole Green 2022-05-09

I’ve had an error message stating that my meds are inactive when I went to go refill them. It was like it yesterday May 8 and this morning.

A
Ashley Thornhill 2022-05-08

When I try to go to refill med page it gives an error and says all my medications are inactive

Showing 1-32 of 32 reported issues:

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Verified email ✔✔

E-Mail: support@pioneerrx.com

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Developer: PioneerRx, LLC




‼️ Outages Happening Right Now

  • Mar 11, 2025, 02:30 PM

    a user from Benton, United States reported problems with RxLocal : Login

  • Mar 10, 2025, 02:27 PM

    a user from Madawaska, United States reported problems with RxLocal : Login

  • Mar 08, 2025, 08:47 AM

    a user from Reynoldsburg, United States reported problems with RxLocal : Not working

  • Mar 02, 2025, 02:19 AM

    a user from Sioux Center, United States reported problems with RxLocal : Crashes

  • Feb 21, 2025, 01:05 PM

    a user from Knoxville, United States reported problems with RxLocal : Account

  • Feb 12, 2025, 07:25 PM

    a user from Astoria, United States reported problems with RxLocal : Not working

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