PayRange app not working? crashes or has problems?

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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Something else
77.8%

Not working
11.1%

Connection
5.6%

Crashes
5.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of PayRange Problems 🔥

- Time alerts for washing/drying not accurate

- Confusing to know which machine corresponds to the one selected in the app

- Accidental double charge

- Needed to contact support

- Upfront $25 charge not told of

- Couldn't even get the washers to start

- Customer service people kept denying calls

- Washer didn't rinse clothes

- Not able to start machine

📋 14 Reported Issues:

E
Eric 2023-10-01

I can't register a new account or login in with Google. It keeps crashing saying that "Contact Customer Support to activate your account" whenever I tried to log in or register account. It also says "Please update Google Play services to at least 13.0.0 version" but my Google Play services and Google Play Store are already the latest version. My phone is Vivo X60.

G
Glen Davey 2023-02-11

i get error server unreachable at this time

M
Marvin Karl Wade 2023-02-04

App keeps crashing

T
Theresa 2023-02-04

This is tyranny at its finest. App keeps crashing..

⚠️ Troubleshoot | Report Issue ⚠️
L
Laura Pollard 2023-01-07

Hello, The “slide to pay” feature doesn’t slide very easily. I work at a laundromat and multiple customers have brought it to my attention. Additionally, I tried it many times myself and it doesn’t work well. Please help!!

D
Dennis Lewton 2022-11-25

I am enrolled into PAYRANGE , I Still have $ 40.00 dollars in my acct. I spelled my email wrong, my correct email is denlewty@redacted I left the p out of my email when I signed in, I forgot my password and I can't change it, and due to the fact my email I gave you was wrong How do I get this corrected? [ The wrong email is denlewty-1@redacted ]

T
Travis 2022-11-06

Doesn’t recognize washer by QR code or ID #

J
Jennifer Wood 2022-09-27

The app keeps crashing & I'm trying to wash laundry! Someone was just in the laundry room & was able to start the dryer! Why isn't it working for me?? I've forced stopped it, cleared cache, uninstalled & reinstalled....now what

J
Jared Means 2022-08-11

Declined my card when trying to add for payment/funds.

⚠️ Troubleshoot | Report Issue ⚠️
J
Jared Means 2022-08-11

Unable to load more funds in the app.

P
Parker Sniatynski 2022-07-14

When I search for the payrange app in the app store it doesn't show up anywhere

A
Amy 2022-07-13

I can't even download the app. It says it's not available in my country (USA), which I know is not true since that is what my laundry facility offers for payment.

L
Lois Timko 2022-07-09

Dryer 78 is not working on my phone. It’s working for everyone else. Fix it

V
Vi 2022-06-07

I tried to log in my payrange account into another phone, but I put in a wrong password and it crashed the app and my account being lock. But I got back my account, however the problem is my phone be "not registered on network". How can I fix it?

Showing 1-14 of 14 reported issues:

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Common PayRange Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. PayRange iPhone Issues and Solutions

  2. PayRange Android App Issues and Solutions


  Contact Support

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Contact e-Mail: info@payrange.com


Verified email ✔✔

E-Mail: support@payrange.com

Website: 🌍 Visit PayRange Website

Privacy Policy: https://www.payrange.com/legal

Developer: PayRange Inc.




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