Remote app not working? crashes or has problems?

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Summary of Remote Problems 😠👌🔥

- App may freeze when connecting to device

- Some users have reported that it doesn't work at all

- Some users have reported that the app asks for payment for a feature that doesn't work

Have a Problem with Remote for Firestick & Fire TV? Report Issue




Common Remote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Remote app on iOS and Android devices. Solve all Remote app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Remote iPhone Issues and Solutions

  2. Remote Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kraftwerk 9 Inc, developers of Remote.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Amazon Fire TV Website

Privacy Policy: http://www.amazon.com/gp/help/customer/display.html/?nodeId=468496

Developer: Amazon Mobile LLC




About this app

Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.  Remote includes an optional auto-renewable subscription: 1 week with a 3-days free trial period. Subscription is from $2. 99 weekly.  Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.  Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.  When current trial/subscription period expires, user will be unsubscribed.  Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase.  The current active subscription period can not be canceled.  After subscription expires, user will no longer be able to use Interaction tab.  Just connect an iPhone and a TV or media player to the same Wi-Fi network and you will be able to control it using a mobile device after a simple pairing routine.  Prices are equal to the value that "Apple's App Store Matrix" determines is the equivalent of the subscription price in USD.  Kraftwerk 9, LLC is not an affiliated entity of Amazon. com Inc. and "this app for Firestick & Fire TV" application is not an official product of Amazon. com Inc. or its affiliates.  User can subscribe for unlimited access to Premium features.  this app for Fire TV is designed specifically to control Fire TV, Fire TV Cube and Fire TV Stick.  Payment will be charged to iTunes Account at confirmation of purchase.  Subscribed users have unlimited use of the Interaction tab without ads.