Oracle app not working? crashes or has problems?

Oracle Status

Published by Oracle America, Inc. on 2024-02-07

Oracle Mobile Authenticator enables you to securely verify your identity by
using your mobile device as an authentication factor. The app generates one-time
passcode for login.

I have a problem with Oracle

Are you having issues? Select the issue you are having below and provide feedback to Oracle.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Crashes

100.0%

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Oracle app

- Not adapted to iPhone X, interface is too small.

- Authenticator stopped displaying codes on iPhone 7.

- App does not work properly and does not give the option to "Get" the app.

- No instructions provided to make the app work.

Have a Problem with Oracle Mobile Authenticator? Report Issue

Common Oracle Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Oracle app on iOS and Android devices. Solve all Oracle app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Oracle iPhone Issues and Solutions

Oracle iOS app crashes, not working, errors
Oracle iOS app network issues
Oracle on iOS has black/white screen

Oracle Android App Issues and Solutions

Oracle has errors/crashing/not working
Oracle server network connectivity issues
Oracle has black screen

Oracle iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Oracle app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Oracle app crashes or not working on Iphone (iOS):

Close and restart the Oracle app on iPhone
Update Oracle app to the Latest Version for iOS
Uninstall and reinstall Oracle iPhone app
Update your iPhone to the latest iOS version

Fix Oracle on iPhone unable to connect to server/internet connection issues::

To resolve Oracle network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Oracle black/white screen (blank screen) on iPhone:

Follow the Oracle iOS app troubleshooting guide Here →

Oracle Android App Issues and Solutions

Fix Oracle not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Oracle app issues:

Force Stop the Oracle App
1. On android, goto "Settings" » click Oracle app. » click "Force Stop".

Update Oracle to the latest version on PlayStore

Clear Oracle App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Oracle app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Oracle.

Fix Oracle unable to contact server/ Oracle internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Oracle » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Oracle » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Oracle on android.

Solve Oracle black/white screens issue on Android:

Follow the Oracle android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Oracle America, Inc., developers of Oracle.

100% Contact Match

Developer: Oracle America, Inc.

E-Mail: [email protected]

Website: Visit Oracle Website

54.55% Contact Match

Developer: Oracle America, Inc.

E-Mail: [email protected]

Website: Visit Oracle America, Inc. Website

About this app

this app Mobile Authenticator enables you to securely verify your identity by using your mobile device as an authentication factor. By installing Oracle you agree to the End User License Agreement terms at app. com/webfolder/technetwork/cloud/documents/eula. html. When this authentication is used on top of username-password, it adds an additional layer of security that is essential for today's online applications. Oracle generates one-time passcode for login. Or it can receive notifications for login, which can be approved with a simple tap. See this app's Privacy Policy at app. com/us/legal/privacy/index. html.