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problems reported in the last 24 hours
2 Reported Issues: 😵🆘🛟🚨📢
I have downloaded the Hueber Interaktiv app onto my iPhone. I have registered my Kurs und Arbeitsbuch. I have downloaded the digital files as prompted. None of the digital files appear: "No digital content" I have removed the app and reinstalled it - same problem - no digital content!
Hello, I have bought the Vielfalt B1 course and I am trying to use the videos, but they are loading very slowly, despite the fact that other online videos are loading just fine. With best regards Aniela Hanckowiak
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Common Hueber Media Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Hueber Media app on iOS and Android devices. Solve all Hueber Media app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hueber Verlag, developers of Hueber Media.
Whether in class, on the bus or at home – with the handy Hueber Media app, you can play the audio and video files (where available) for your Hueber books at any time, even offline. You can decide whether or not to save the video files (where available) on your device. Media that is not downloaded will be streamed, for which HueberMedia needs Internet access. You can now scroll to the desired title – or simply enter the book’s title or ISBN in the search field. Downloaded videos can be played at any time, even without access to the Internet. In the “Books” tab, choose “Add book”. A list of all available books appears. Even after downloading video files, you can change your mind at any time: Just go to “Books” and click on the info button to the right of the title.
