Hanna Status
Are you having issues? Select the issue you are having below and provide feedback to Hanna.
57 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] Can’t log into app. Changed to new iPhone and app says Access Denied Deleted App and reinstalled
it says checking devise then says restricted to get into the website
I haven't been able to get online for several days.
None of my clipped coupons worked today. I had three -
I want to add items to the LIST but it doesn't work. What am I doing wrong?
can get Hannaford with iPad and iPhone but not my iMac?
Ap wasn't working at all on my phone. Deleted to download again but won't let me.
I can’t enter anything or navigate through the app
Keeps scrolling without loading and I can’t access any links
The app just spins. I removed it and reloaded it. I also shut the phone off. It still spins
📋 13 Reported Issues:
After I enter user name and password the aPP will not take the six digit secure code. iPad user
Trying to access the app for coupons, you just see it spinning( thinking)I cannot even exit or do an?
not worken
Can't access rewards because it says problem with app
app does not show my recently filled or new prescriptions.
The app is so slow and it crashes. Each time I add an item I have to get out of the app and get back into it to add another item. Your website is running no better. So slow and right now not even loading when I searched for clementines.
'Hannaford To Go', specifically the cart is not working. I used the website earlier today, and was able to put things into the cart. I took a break, went back to the website around 8pm. Stuff from my cart, is now missing, and I cant add anything new. The only option while shopping around the website is adding things to a 'shopping list'. I have to do 'Hannaford To Go' because of limited time off every week. It has been a relief to use the website. I am really sad it is not working and I hope it is working by tomorrow so that I can 'Hannaford To Go' for Friday. Thank you.
I haven't been able to cout my coupons or recieve my rewards because I can't sign in
I can't login in to my account.
I usually make my list in the Hannaford app. For the past 3 weeks I have been unable to access the app inside the Topsham store. The WiFi says no internet connection. When I shut off WiFi I just get a white screen. This is truly unsettling.
Not sure- Why don't I receive weekly savings anymore? No longer receiving coupons discount or free items but my friends are! Very disappointed. Please respond and help correct the problem. Thank you!
Having problem with account and lists. "Our apologies. An error occurred while attempting to process your request. Please try again, or contact our customer service center at (800) 213-9040 for more help" List shows sometimes but error pops up again if trying to add or delete something from list.
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Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Hannaford Website
Privacy Policy: http://www.hannaford.com/content.jsp?pageName=MobileAppPrivacyStatement
Developer: Hannaford Bros Co, LLC
‼️ Outages Happening Right Now
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May 14, 2026, 04:48 AMa AndroidOS user from Rensselaer, United States reported problems with Hanna : Connection
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May 13, 2026, 12:55 PM
a Windows user from Waterville, United States reported problems with Hanna : Not working
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Apr 18, 2026, 08:49 PM
a iOS user from North Chelmsford, United States reported problems with Hanna : Not working
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Apr 10, 2026, 05:39 PM
a Mac user from Lebanon, United States reported problems with Hanna : Not working
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Apr 10, 2026, 05:19 PM
a Mac user from Lebanon, United States reported problems with Hanna : Connection
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Mar 29, 2026, 12:36 AM
a Windows user from Albany, United States reported problems with Hanna : Login
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Jan 26, 2026, 08:30 PM
a Windows user from New York, United States reported problems with Hanna : Not working
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Jan 10, 2026, 03:24 PM
a iOS user from Bristol, United States reported problems with Hanna : Not working
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Jan 07, 2026, 06:55 PM
a Windows user from New York, United States reported problems with Hanna : Not working
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Dec 28, 2025, 09:17 PM
a Windows user from Belgrade, United States reported problems with Hanna : Not working
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