Hanna Status
Are you having issues? Select the issue you are having below and provide feedback to Hanna.
Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] Can’t log into app. Changed to new iPhone and app says Access Denied Deleted App and reinstalled
Not connecting
not worken
📋 9 Reported Issues:
Can't access rewards because it says problem with app
app does not show my recently filled or new prescriptions.
The app is so slow and it crashes. Each time I add an item I have to get out of the app and get back into it to add another item. Your website is running no better. So slow and right now not even loading when I searched for clementines.
'Hannaford To Go', specifically the cart is not working. I used the website earlier today, and was able to put things into the cart. I took a break, went back to the website around 8pm. Stuff from my cart, is now missing, and I cant add anything new. The only option while shopping around the website is adding things to a 'shopping list'. I have to do 'Hannaford To Go' because of limited time off every week. It has been a relief to use the website. I am really sad it is not working and I hope it is working by tomorrow so that I can 'Hannaford To Go' for Friday. Thank you.
I haven't been able to cout my coupons or recieve my rewards because I can't sign in
I can't login in to my account.
I usually make my list in the Hannaford app. For the past 3 weeks I have been unable to access the app inside the Topsham store. The WiFi says no internet connection. When I shut off WiFi I just get a white screen. This is truly unsettling.
Not sure- Why don't I receive weekly savings anymore? No longer receiving coupons discount or free items but my friends are! Very disappointed. Please respond and help correct the problem. Thank you!
Having problem with account and lists. "Our apologies. An error occurred while attempting to process your request. Please try again, or contact our customer service center at (800) 213-9040 for more help" List shows sometimes but error pops up again if trying to add or delete something from list.
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Contact Support
Verified email ✔✔
E-Mail: CRSM@retailbusinessservices.com
Website: 🌍 Visit Hannaford Website
Privacy Policy: http://www.hannaford.com/content.jsp?pageName=MobileAppPrivacyStatement
Developer: Hannaford Bros Co, LLC
‼️ Outages Happening Right Now
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May 22, 2025, 10:14 PMa user from New York, United States reported problems with Hanna : Not working
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Apr 29, 2025, 04:15 PM
a user from Brattleboro, United States reported problems with Hanna : Not working
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Mar 26, 2025, 12:03 PM
a user from Red Hook, United States reported problems with Hanna : Not working
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Mar 17, 2025, 02:10 AM
a user from Augusta, United States reported problems with Hanna : Not working
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Feb 25, 2025, 03:12 PM
a user from Rochester, United States reported problems with Hanna : Login
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