ReSound Smart app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
40.0%

Something else
30.0%

Not working
20.0%

Crashes
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ReSound Smart Problems 😠👌🔥

- The app does not pair with the user's hearing aids after updating to iOS 15.4.

- If the user does not change the batteries immediately on low charge warning, the app freezes up and must be trashed and reinstalled.

  3 Reported Issues: 😵🆘🛟🚨📢

Julie Barnes
2024-07-24

Hello, I create my favorites and save them. When I close the app and reopen it my favorites are gone. I make the favorites and use the favorites. Sometimes they stay for about 10 minutes, but if I take my hearing aids off and put them back on open the app. My favorites are always, always gone. Please advise

Gerhard Berge
2022-05-01

Works with iPhone, but can not connect to Apple watch 5. It ends in a loop continously trying.

Marlyn Bischke
2022-04-01

Sirs: Ever since downloading the most recent Apple update I am unable to change programs. It is stuck on iPhone.

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Common ReSound Smart Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ReSound, developers of ReSound Smart.


Verified email ✔✔

E-Mail: appsupport@resound.com

Website: 🌍 Visit ReSound Smart 3D Website

Privacy Policy: http://www.resound.com/privacy

Developer: GN Resound


100% Contact Match

Developer: GN Resound

E-Mail: appsupport@resound.com

Website: 🌍 Visit ReSound Smart Website



About this app

If in doubt, please contact your hearing care professional. • Tinnitus manager: Adjust sound variation and frequency of the Tinnitus Sound Generator.  The ReSound Smart app lets you control your hearing aids directly from your mobile device.  Notes: Please contact your local ReSound representative for product and feature availability in your market.  We recommend that the hearing aids run the latest software version.  It can even help you find your hearing aids if you lose them.  You can change programs, and make simple or more advanced sound adjustments and save them as favorites.  ReSoundSmart helps you learn what you can do and how to do it.  For more information please visit or the support website via the link in ReSoundSmart store.